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Junior Help Desk jobs in Ontario

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    • Respond to and manage support calls.
    • Troubleshoot software and identify root causes of software issues.
    • Address and find solutions for customer product issues.
    • Ability to communicate effectively (verbal, written, and listening).
    • Experience in a related field involving Customer Support.
    • Job Types: Full-time, Permanent.
    • We’re seeking a qualified Technical Support Advisor to help in providing technical and product knowledge to the in-house Customer Care Team, Dealers, Installers…
    • From designing two-way radio systems to broadband wireless networks, affordable radio rentals, Internet, and our new wide-area Push to Talk Network (TalkPlus),…
    • We design and build IP networks that converge systems, allowing you to take full advantage of emerging innovations with future-ready infrastructures.
    • In the past several years, the construction industry has experienced unprecedented changes driven by new technologies - including integration with multi-…
    • The Health Physics Product Documentation/Technical Support Specialist is responsible for development and updates to new and existing the technical documentation…
    • Aside from our amazing team members, we spend a lot of resources on market research and customer care to make sure our customers enjoying the highest quality…
    • HTS’ competent engineering teams are on hand from system concept to start-up, and throughout the life of the HVAC equipment to help building owners and their…
    • The Field Services & Support (FSS) Specialist is primarily responsible for providing end user support of computer hardware and software, Active Directory…
    • Create and monitor support cases within Synerion help desk, keep case tracker up to date, including creating new jobs in the time system on daily basis, and…
    • Artificial intelligence tools may be used to help recruiters identify potential candidates on external platforms.
    • Open help desk ticket using the appropriate tracking software.
    • Must also be able to position self to maintain equipment, including under tables and desks.
    • Required in-office time to help fulfill customer support replacement/missing parts.
    • As we continue to grow, we're looking for someone who enjoys diagnosing…
    • Proper work desk and chair.
    • As a Technical Support Representative, you’ll be responsible for fielding incoming calls from Internet, Digital Phone and Cable TV…
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Job Post Details

Customer Support Specialist - job post

FDM4 International Inc
1297 Airport Rd, North Bay, ON
$40,000–$55,000 a year - Permanent, Full-time

Job details

Pay

  • $40,000–$55,000 a year

Job type

  • Permanent
  • Full-time

Location

1297 Airport Rd, North Bay, ON

Benefits

Pulled from the full job description

  • Dental care
  • Life insurance
  • Company pension
  • Extended health care
  • On-site parking

Full job description

Job description:

What will you do as a Customer Support Specialist?

  • Respond to and manage support calls
  • Troubleshoot software and identify root causes of software issues
  • Address and find solutions for customer product issues
  • Define and provide scope to custom software change requests on behalf of clients
  • Train customers on using FDM4 aligned to their unique needs

Qualifications

  • Customer Support experience (or other relevant experience)
  • Ability to communicate effectively (verbal, written, and listening)
  • Train and present concepts with confidence
  • Aptitude for problem solving
  • Proficiency in using (or the ability to quickly learn) software programs+

Why Work for FDM4?

  • Successful applicants will be provided with on-the-job training as well as opportunities to grow their knowledge, skills, and career
  • Competitive salary
  • Health and benefits package
  • Supportive team atmosphere (we all succeed when you succeed!)
  • Access to the best tools and technology available
  • Increase your knowledge in the areas of Information Technology and Business

FDM4 is a Software Developer and Solution Provider of business solutions for manufacturers and distributors in the apparel and consumer products industries. The talent we employ is the key to our continued success and we encourage individuals to work collaboratively to ensure we provide the very best in software solutions to our clients across North America. www.fdm4.com

Pay: TBD

Job Types: Full-time, Permanent

Benefits:

  • Company pension
  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care

Work Location: In person

Pay: $40,000.00-$55,000.00 per year

Benefits:

  • Company pension
  • Dental care
  • On-site parking

Work Location: In person

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