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    • This is a fully remote work-from-home contract opportunity with potential for extension based on performance and business needs.
    • Assist clients with insurance claim information.
    • Deal with insurance companies on behalf of clients’ claims.
    • Employment Type: Flexible to Full-Time*.
    • Registered Retirement Savings Plan (RRSP).
    • Paid time off (volunteering or personal days).
    • Hours: 40 hours per week.
    • Sweep, mop, wash and polish floors.
    • Vacuum carpeting, area rugs, draperies and upholstered furniture.
    • Clean, disinfect and polish kitchen and bathroom fixtures…
    • Education: No degree, certificate or diploma.
    • Clear and clean tables, trays and chairs.
    • Prepare, heat and finish simple food items.
    • Operate and maintain surveillance and target acquisition systems, to include radars, acoustic systems, and uncrewed aerial systems.
    • Prepare and review the full-cycle accounting activities, including Payroll, Accounts Payable, Accounts Receivable, Fixed Assets, and General Ledger.
    • As an Ammunition Technician in the Canadian Armed Forces (CAF), you’ll ensure the safe storage, handling and disposal of ammunition and explosives in support of…
    • This position is available full-time or part-time.
    • Competitive salary starting from $4,337 - $6,413/month for new recruits who join the Regular Force under the…
    • This position is available full-time or part-time, or as part of our paid education program.
    • Competitive salary starting from $4,337 - $6,413/month for new…
    • This position is available full-time or part-time.
    • Competitive salary starting from $4,337 - $6,413/month for new recruits who join the Regular Force under the…
    • This position is available full-time or part-time.
    • Competitive salary starting from $4,337 - $6,413/month for new recruits who join the Regular Force under the…
    • As a Dental Technician in the Canadian Armed Forces (CAF), you’ll assist Dental Officers in providing oral health care to CAF members at clinics, in the field,…
    • This position is available full-time.
    • Competitive salary starting from $4,337 - $6,413/month for new recruits who join the Regular Force under the Direct Entry…
    • This position is available full-time or part-time.
    • The CAF offers a range of benefits to ensure members are well supported.
    • Health, dental, and vision coverage.
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Job Post Details

Teleperformance logo

Remote Technical Support Representative - Work from Home (Canada) - job post

Teleperformance
3.6 out of 5 stars
Prince Edward Island•Remote
$19.50 an hour - Full-time

Job details

Pay

  • $19.50 an hour

Job type

  • Full-time

Benefits

Pulled from the full job description

  • Work from home

Full job description

The Opportunity


Description


This is a fully remote work-from-home contract opportunity with potential for extension based on performance and business needs.

Now Hiring Across:

  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland and Labrador
  • Nova Scotia
  • Prince Edward Island
  • Saskatchewan

As a Technical Support Representative, you will provide first-level technical support and customer service for client products. This role is ideal for candidates who enjoy troubleshooting, helping customers solve problems, and working in a structured remote environment.

Why This Role Stands Out

  • Fully remote work environment
  • Competitive compensation
  • Structured paid training and support
  • Opportunity to gain experience supporting technical and medical-related products
  • Potential contract extension and long-term opportunities
  • Supportive and collaborative team environment

What You’ll Do

  • Provide first-level technical support and customer service
  • Troubleshoot and resolve technical issues using diagnostic tools and procedures
  • Deliver empathetic, solution-focused customer support
  • Accurately document customer interactions in electronic systems
  • Coordinate with internal teams to ensure timely issue resolution
  • Schedule service calls and follow up with customers as needed
  • Maintain professionalism and ownership throughout the customer experience

Experience Required for Your Success

Work Environment Requirements

  • Must reside in: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Quebec, or Saskatchewan
  • Dedicated, distraction-free workspace required
  • Hardwired high-speed internet connection required (Wi-Fi not permitted)

Minimum Qualifications

  • Associate’s degree or certification from an accredited program for technical and/or clinical education required
  • Minimum 2 years of experience in a technical support or clinical/medical device support role
  • Experience using electronic documentation systems required
  • Strong communication and comprehension skills
  • Ability to type at least 30 WPM and pass language/grammar screening
  • Comfortable navigating multiple systems and applications simultaneously
  • Strong problem-solving and customer service skills

Preferred Qualifications

  • Previous contact center experience
  • Working knowledge of Microsoft Office applications including Outlook, Word, and Excel

Apply Today

Join a team where your technical expertise and customer support skills make a real impact while working from the comfort of your home.

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