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Jewelry jobs in Montréal, QC

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    • Hold the critical position of embodying the Tiffany brand in each client interaction using the Tiffany touch; your own flair for making each client’s experience…
    • View all Tiffany & Co. jobs - Montréal jobs - Client Advisor jobs in Montréal, QC
    • Salary Search: Client Advisor, Part-Time, Montreal Royalmount salaries in Montréal, QC
    • See popular questions & answers about Tiffany & Co.
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    • Job Types: Full-time, Permanent.
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    • A minimum of two (2) years of retail sales experience; luxury retail and/or jewelry experience is preferred.
    • Develop meaningful relationships with each client.
    • French Bilingual Customer Experience Specialist.
    • Connect with customers via chat, email, phone, and social channels.
    • Up to $1,300 CAD month performance bonus.
    • Soutenir le bon déroulement quotidien des opérations en boutique, en veillant à ce que les dossiers et les demandes des client(e)s soient traités à temps.
    • Experience in creating 3-D renderings (CAM/CAD) for any type of jewelry design especially with diamond or gemstone set models.
    • Job Types: Full-time, Permanent.
    • Experience and knowledge in selling high-end jewelry/luxury watches or aftersales in both Or other experience selling luxury.
    • The Part-Time Core Sales Associate will be the ultimate Pandora Fan.
    • Craft loyal fans by authentically engaging and fostering lasting connections beyond…
    • The Sales Associate’s overall responsibility is to provide a Radical Customer Experience.
    • They align their day with business needs and take action in order to…
    • Experience and knowledge in selling high-end jewelry/luxury watches or aftersales in both Or other experience selling luxury.
    • Experience working in the jewelry or fashion industry.
    • Communication will need to be quick and efficient since the majority of requests are for Bridal events…
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Job Post Details

Tiffany & Co. logo
Client Advisor, Part-Time, Montreal Royalmount
Tiffany & Co.
 (part of Groupe LVMH)
·
3.6
Montréal, QC
Part-time
Apply on company site

Job details

Pay information not provided
Part-time
Weekends as needed, Holidays
Montréal, QC

Full job description

Overview:

We expect our employees to deliver the Tiffany Experience to each client and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. We expect all employees to Live our brand ethics of optimism, love, inclusivity, and creativity.

For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design, and a dedicated commitment to corporate sustainability.

As a Tiffany Client Advisor you will:

  • Hold the critical position of embodying the Tiffany brand in each client interaction using the Tiffany touch; your own flair for making each client’s experience extraordinary.
  • Be an excellent communicator and brand ambassador. Your passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in all that you do.
  • Develop client relationships and exceed commercial targets through the love of building your own business by developing client relationships and exceeding sales plan
  • Foster a clienteling culture, encourage an entrepreneurial spirit, reinforce client development to grow outreach business.

Sales:

  • Deepen the relationship with our clients to drive lifetime loyalty and spend.
  • Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
  • Capture client data. Cultivate new and existing client relationships.
  • Deliver a significant portion of sales through repeat client business.
  • Identify innovative ways to grow your business through delivering elevated client experience in each client appointment
  • Drive business through key product pillars.
  • Convert clients through curiosity and discovery daily

Service:

  • Elevate in store experience by consistently delivering memorable moments to every client.
  • Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch, your personal touch.
  • Demonstrate Client Experience Behaviors identified within the NPS program. Embrace/Leverage client feedback to elevate every in-store experience to a memorable event
  • Execute best practices by optimizing hospitality and store amenities to create unique experiences and act on NPS performance and client feedback.
  • Connect with your client’s wardrobe to ‘style them’

Experience

Required:

  • Fluently bilingual in French and English
  • Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
  • Proven track record in achieving Commercial results.
  • Ability to connect with the client
  • Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
  • Ability to work with a diverse client base.
  • Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
  • Must have authorization to work in Canada or in the country where the position is based.

Desired:

  • A college/university degree.
  • Proficiency in multiple languages.
  • Experience in fine jewelry or a GIA (Gemological Institute of America) certification is considered an asset.
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