Jewelry Consultant jobs

Alberta Diamond Exchange (ADX)

Diamond & Jewelery Consultant

Location: Aspen Woods, Calgary, AB

Job Type: Full-Time, Permanent

Build a Career with ADX Diamonds

At ADX, we believe purchasing fine jewellery should be as memorable as the piece itself.

For more than 25 years, we've helped Calgarians celebrate life's most meaningful milestones with exceptional diamonds, custom engagement rings, and fine jewelery. As one of Canada's premier independent jewelers, we've built our reputation on expertise, integrity, and lasting client relationships.

Unlike a traditional retail environment, our consultants work in a private, appointment-focused showroom where education, trust, and personalized service come first. Every consultation is an opportunity to create an unforgetable experience and become a trusted advisor for years to come. At ADX, we believe A Client is Forever and the special care and attention we give to each client reflects just that.

If you're passionate about luxury sales, enjoy building meaningful relationships, and want to grow your expertise in diamonds and fine jewelery, we'd love to hear from you.

About the Opportunity

We're looking for a motivated, relationship-driven Diamond & Jewelery Consultant to join our team.

This is more than a sales position. You'll help clients celebrate engagements, anniversaries, birthdays, and other significant milestones while guiding them through one of the most meaningful purchases they'll ever make.

Working alongside an experienced and supportive team, you'll combine your sales expertise with exceptional product knowledge to create a luxury experience that exceeds expectations. We value professionalism, humility, continuous learning, and supporting one another's successes.

At ADX, we believe learning never stops. Whether you're expanding your diamond knowledge or pursuing GIA education, we'll invest in your professional development through mentorship, ongoing training, and company-sponsored education.

What You'll Do

Deliver an exceptional luxury client experience from the first consultation through final delivery and follow-up

Build long-term client relationships that generate referrals and repeat business

Consistently achieve or exceed individual sales goals

Guide clients through the selection or custom design of engagement rings, diamonds, gemstones, and fine jewelery

Source exceptional diamonds and coloured gemstones through our established global supplier network

Develop and maintain advanced knowledge of diamonds, gemstones, jewelery, and industry trends

Maintain accurate sales documentation and proactive communication throughout the client journey

Support inventory management and loss prevention initiatives

Contribute to a welcoming, collaborative, and professional team culture

Uphold ADX's values of integrity, excellence, and exceptional client care

You'll Thrive Here If You...

Love building genuine, long-term relationships with clients

Enjoy educating clients and helping them make informed decisions

Take pride in delivering exceptional customer service and creating memorable experiences

Are naturally curious and excited to continually expand your knowledge

Thrive in a boutique, team-oriented environment where collaboration matters

Bring professionalism, empathy, confidence, and attention to detail to every interaction

Qualifications

Minimum one year of jewelery sales experience

Proven success meeting or exceeding sales goals while delivering exceptional client experiences

GIA education or certification (Graduate Gemologist, Accredited Jewelry Professional, or equivalent) is considered a strong asset

Strong communication and relationship-building skills

Excellent organizational and Time-management abilities

Proficiency with Microsoft Office and Google Workspace

High school diploma or equivalent

Professional references demonstrating integrity, reliability, and a strong work ethic

Why Join ADX?

When you join ADX, you'll enjoy:

Competitive compensation with performance-based earning potential

Comprehensive health and dental benefits

Generous paid vacation

Company-sponsored professional development, including GIA education opportunities

Employee pricing on fine jewelery

A supportive, collaborative, and respectful workplace

The opportunity to build a long-term career with one of Calgary's most respected independent jewelers

Schedule

Full-Time, Permanent

Tuesday to Saturday

In-person position in Aspen Woods, Calgary

Join Our Team

If you're passionate about fine jewelery, thrive on building meaningful client relationships, and are excited to continue growing your expertise in the jewelery industry, we'd love to hear from you.

Please submit your resume along with a cover letter telling us why you'd be a great addition to the ADX team and why we should choose you.

Job Type: Full-time

Shift:

• 8 hour shift

Work days:

• Monday to Friday

Application question(s):

• Have you attached a cover letter that is specified in the ad?

Work Location: In person