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Jewellery Store Manager jobs

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    • Manage overall store budget and payroll planning.
    • Support safe store operations and loss prevention initiatives.
    • Experience managing and developing a team.
    • Work in collaboration with other store managers to deliver seamless sales/service to customers.
    • Serve as manager-in-charge (MIC) of the store as required.
    • Team Recruitment & Development: Identify, recruit, and train top talent to build a high-performing team, ensuring alignment with the boutique's standards of…
    • Resolves customer issues and/or complaints and keeps manager informed.
    • Assists associates in developing, maintaining and growing an active store client base and…
    • Goals within store as specified by the Regional Operations Manager.
    • Ensure team remains compliant with all standard store operating procedures + policies daily.
    • As a Sales Consultant, you will be a key ambassador for Tudor and GWC, delivering an unparalleled shopping experience while building lasting client…
    • Previous retail sales and customer service experience in jewellery required.
    • A beautiful boutique surrounded by diamonds, gemstones and stunning jewellery.
    • Opportunity to lead a flagship store with high visibility and impact.
    • Drive store performance and consistently exceed sales targets and KPIs.
    • As The Operations Co-Ordinator you will have an opportunity for growth to succeed in your career with a respected longstanding brand, competitive compensation,…
    • Drive sales by confidently presenting fine jewellery and timepieces.
    • Build meaningful, long-term relationships with clients through personalized service.
    • Poste permanent de 40 heures par semaine.
    • Horaire de jour incluant certaines fins de semaine, jours fériés et disponibilité en cas d'urgence opérationnelle.
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    • Forecast sales and payroll with your District Manager to drive store results.
    • Achieve store’s sales plans and operating profits while maintaining expenses.
    • Have a passion for creating the highest quality customer experiences.
    • Have a minimum of 3 years of experience in luxury retail.
  • View similar jobs with this employer
    • We require minimum 2 years retail sales experience and jewellery experience is an asset.
    • Job Types: Full-time, Permanent.
    • Retail sales: 2 years (preferred).
  • View similar jobs with this employer
    • Minimum 2 years of sales experience required and jewellery sales experience an asset.
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Job Post Details

Retail Store Manager - job post

Tanya Taylor
5 Scrivener Square, Toronto, ON
$70,000–$85,000 a year - Full-time

Job details

Pay

  • $70,000–$85,000 a year

Job type

  • Full-time

Shift and schedule

  • Weekends as needed

Location

5 Scrivener Square, Toronto, ON

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • Store discount
  • Extended health care

Full job description

DEPARTMENT: Retail

POSITION: Retail Store Manager

LOCATION: 5 Scrivener Square, Summerhill Toronto

Full-Time

Permanent

OVERVIEW

Opening in Fall 2026, Tanya Taylor is bringing its signature color, artistry, and spirit to Summerhill Toronto, Ontario with a brand-new boutique in the heart of town.

As Retail Store Manager, you will serve as the brand’s leader on the ground responsible for building and mentoring a dynamic team, driving top-line sales, delivering exceptional client experiences, and ensuring flawless execution of all store operations. This is a rare opportunity to help shape a store from the ground up and expand Tanya Taylor’s presence in an exciting new market.

We're looking for someone entrepreneurial and passionate, who thrives in an environment where they can make an impact, act as a brand ambassador, and build deep client relationships in a luxury-minded but community-driven setting.

RESPONSIBILITIES

Business & Sales Performance:

  • Drive performance for the Summerhill boutique, achieving weekly, monthly and seasonal sales goals
  • Lead from the floor actively selling and coaching your team to deliver best in class service and results
  • Partner with the corporate marketing team on store events, trunk shows, and activations tailored to the Summerhill community
  • Collaborate with the Senior Director of DTC on product strategy and buys
  • Champion the Tanya Taylor brand in the Toronto area building awareness through grassroots outreach and relationship-building
  • Analyze selling and support DTC + sales team on annual forecasts and goal setting for team
  • Analyze and drive key retail metrics including conversion, average order value, units per transaction and client retention

Client Management:

  • Build and nurture a high-retention client strategy through elevated service and thoughtful outreach
  • Leverage CRM tools to grow and maintain a client book tailored to the local market
  • Introduce your existing client base to the Tanya Taylor brand and new location
  • Create a robust private appointment culture and manage external stylists who bring clients into the store

Team Management & Leadership:

  • Recruit, hire, and train a high-performing, service-first retail team
  • Foster a positive, motivating, and inclusive team culture aligned with the Tanya Taylor brand
  • Manage scheduling, timecards, and payroll with accuracy and adherence to policies
  • Conduct performance reviews and ongoing development plans to support growth and retention
  • Implement clear training programs and SOPs to empower team performance
  • Conduct regular coaching conversations and performance feedback
  • Create an accountable, respectful and inclusive team culture
  • Support onboarding and ongoing development of employees
  • Address performance, attendance and employee relations concerns in partnership with leadership and People Operations where appropriate

Operations & Administration:

  • Manage overall store budget and payroll planning
  • Maintain an elevated store environment from visual standards to music to staff presentation
  • Oversee inventory accuracy, weekly deliveries, and shrink prevention
  • Create opening/closing procedures
  • Ensure compliance with all company policies and safety protocols
  • Work closely with the logistics team to ensure that appropriate stock and assortment levels are met and that weekly deliveries are received
  • Ensure compliance with Ontario employment standards, health & safety and company policies
  • Support payroll accuracy, scheduling and labour management
  • Monitor staffing levels and support recruitment planning based on business needs
  • Support safe store operations and loss prevention initiatives

Visual Merchandising:

  • Work with corporate teams to uphold Tanya Taylor's visual identity in-store
  • Maintain product presentation that highlights best sellers, core styles, and new arrivals
  • Lead seasonal floor sets

Reporting:

  • Share weekly sales reports and performance recaps with the corporate team
  • Communicate regularly with the founder and CEO on store progress and feedback

QUALIFICATIONS

  • 5+ years of previous retail management experience, preferably in womenswear or luxury
  • Track record of meeting or exceeding financial sales goals
  • Proficient in retail analytics
  • Strong understanding of luxury or contemporary retail clientele and relationship driven selling environments preferred
  • Strong interpersonal, communication, and client building skills
  • Experience managing and developing a team
  • Proficiency in POS systems; Shopify a plus
  • Knowledge of inventory processes and CRM strategies
  • Understanding of luxury clientele, elevated service environments and the Summerhill / Toronto customer market
  • Ability to work a flexible retail schedule including evenings, weekends and key retail periods
  • Build and maintain meaningful client relationships through exceptional service, personalized styling, outreach and community engagement, while leading the team in developing a strong and loyal client base.

BENEFITS

This is an opportunity to play a meaningful role in shaping Tanya Taylor’s retail presence in Canada and contribute to a highly collaborative environment.

  • Competitive healthcare benefits, including medical, dental, and vision for full time employees
  • Bonus compensation based on performance
  • Paid time off
  • Clothing allowance

Salary Range: $70,000–$85,000 CAD plus bonus opportunity

ABOUT TANYA TAYLOR

Tanya Taylor is a New York-based womenswear brand whose mission is to create clothing that inspires confidence, celebration and community. Through the artful use of color, texture and original hand-painted prints, each collection is thoughtfully designed with its customers in mind.

The brand currently has flagship stores in New York City and Greenwich, with a third location planned for Toronto in Fall 2026. Tanya Taylor is also available at leading retailers including Saks Fifth Avenue, Neiman Marcus, Bloomingdale's, and Shopbop, and has been worn by inspirational women including Michelle Obama, Taylor Swift, Ariana Grande, Tracee Ellis Ross, Beyoncé, Emily Blunt, and America Ferrera.

Pay: $70,000.00-$85,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • Paid time off
  • Store discount
  • Vision care

Work Location: In person

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