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Job Post Details

Quincaillerie Richelieu Ltee logo

Credit Agent - job post

Quincaillerie Richelieu Ltee
2.8 out of 5 stars
100-12851 Rowan Pl, Richmond, BC V6V 2K5
Full-time

Job details

Job type

  • Full-time

Location

100-12851 Rowan Pl, Richmond, BC V6V 2K5

Full job description

Job offer : CREDIT OFFICER - INDUSTRIAL


Who we are?

Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and complementary products.

Our customers – Over 120,000 customers in North America: manufacturers of kitchen and bathroom cabinets, storage and closets, residential and office furniture, residential and commercial woodworking, as well as hardware retailers including large renovation centers.

Our team – 3,200 people, of which nearly half are dedicated to sales and marketing and over 50% are Richelieu shareholders.


How about joining a leading company in specialty hardware in North America, publicly traded and with continuous growth for 50 years!

We are looking to fill a permanent, full-time position as an Industrial Credit Officer at our Richmond office, serving our client base.

Reporting to the Director, Industrial Credit, your role will include managing a portfolio of customer accounts by analyzing accounts, processing credit applications, and implementing collection strategies when required.

More specifically, the main responsibilities of an Industrial Credit Officer include:

  • Managing a portfolio of customer accounts.
  • Communicating with customers to collect outstanding balances.
  • Releasing customer orders on a daily basis.
  • Conducting credit investigations (for both active and new customers).
  • Collaborating with the sales team and customer service department.
  • Building strong business relationships with customers.
  • Investigating and resolving claims.

Requirements:

  • College diploma (DEC) in Administration or a combination of a relevant diploma and 5 years of experience in a similar role.
  • Strong knowledge of MS Office Suite (particularly Outlook, Excel, and Word).
  • Bilingualism (French and English), both written and spoken.
  • Knowledge of AS400 and/or JD Edwards (JDE) systems (an asset).

The ideal candidate is someone who:

  • Has strong teamwork skills and performs well under pressure.
  • Demonstrates initiative.
  • Possesses strong analytical skills.
  • Can prioritize tasks effectively for optimal efficiency.
  • Meets deadlines and respects due dates.

What we offer

  • A Canadian flagship: As a company with proud roots in Quebec but present in Canada and the United States, we enjoy excellent recognition and a great reputation.
  • A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
  • Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.
  • Competitive compensation: We offer competitive base compensation based on the market.
  • Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders.
  • Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.
  • Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
  • Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.


Are you interested in this position? We invite you to visit our corporate website at
https://www.richelieu.com/emplois to submit your

We thank all candidates for their interest, however, we will only communicate with candidates selected for the pre-selection process.

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