Italian jobs in Lasalle, QC

Job Summary

Our client is seeking a motivated and detail-oriented Customer Service / Sales Support Representative to join their team. In this role, you will provide exceptional customer service while supporting the sales team with order processing, administrative tasks, and day-to-day operational activities. The ideal candidate is organized, proactive, and thrives in a fast-paced office environment.

Key Responsibilities

• Provide excellent customer service by responding to customer inquiries via phone and email in a professional and timely manner.
• Process customer orders, including order entry, tracking, and updates.
• Coordinate with internal departments to ensure accurate and timely order fulfillment.
• Prepare and maintain shipping, invoicing, and quality assurance documentation.
• Support the sales team by preparing quotations, proposals, and customer follow-ups.
• Resolve customer concerns and provide appropriate solutions while maintaining strong customer relationships.
• Maintain accurate customer records and ensure documentation is complete and up to date.
• Perform general administrative duties, including filing, data entry, and office supply management.
• Assist with day-to-day operational and back-office support as needed.
• Ensure all customer requests and sales activities are handled efficiently and accurately.

Qualifications

• High school diploma or equivalent (post-secondary education is an asset).
• 2–3 years of experience in customer service, sales support, inside sales, or administrative support.
• Strong verbal and written communication skills.
• Excellent organizational and time management abilities.
• Strong attention to detail and the ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to work independently and collaboratively within a team.
• Positive attitude with strong problem-solving and customer service skills.

Preferred Qualifications

• Experience with order processing, sales administration, or back-office support.
• Experience working with ERP or CRM systems is considered an asset.
• Fluency in Italian, English, and French (spoken and written) is required.

What We Offer

• Competitive hourly pay of $24.00–$28.00, based on experience.
• Full-time, stable employment.
• Monday to Friday schedule with work-life balance.
• Supportive and collaborative work environment.
• Opportunity for growth and professional development.

Pay: $24.00-$28.00 per hour

Language:

• Italian (required)

Work Location: In person