Interpreter jobs in Ontario

Mandarin Substitute Over-the-Phone Interpreter | Remote – Canada

About the Opportunity

At Kelly, we connect people through language when communication matters most. We are seeking professional and flexible Substitute Over-the-Phone Interpreters to support critical communication needs.

Role Overview

As an interpreter supporting healthcare providers, emergency services, and public service organizations, you may be assigned calls involving sensitive, emotional, or potentially distressing subject matter, such as medical emergencies, violence, criminal matters, legal issues or other challenging situations. Due to the nature of this role, some calls may require extended engagement or occur during periods of high call volume. Interpreters are expected to maintain professionalism, composure, accuracy, and confidentiality at all times, delivering services in accordance with company standards and ethical guidelines.

What You’ll Do

• Provide professional real-time Over-the-Phone Interpretation (OPI) between English and Mandarin.
• Accurately communicate meaning, tone, and intent while maintaining confidentiality, professionalism and cultural sensitivity on every call
• Support open, urgent, and short-notice shifts based on operational needs.
• Remain calm and composed when handling sensitive or high-impact conversations.
• Participate in training, quality monitoring, and continuous performance improvement initiatives.

What We’re Looking For

• Fluent in English and Mandarin.
• Strong communication, listening, and comprehension skills.
• Professional, dependable, and customer-focused.
• Comfortable working independently in a quiet, remote environment.
• Ability to maintain confidentiality and remain composed under pressure
• Minimum 18 years of age, reside in BC, AB, SK, MB, NB, NS, ON, PEI, or NL, and legally authorized to work in Canada

Flexibility & Scheduling

• Minimum commitment: 2 shifts per week.
• Must be available to work at different times of day, including mornings, afternoons, evenings, and overnight shifts.
• Preferred days and shifts will be collected during onboarding and considered when scheduling.
• Flexibility outside preferred availability is required based on business needs.

What Kelly Offers

• $23/hour upon successful completion of training
• Three weeks of structured paid training (Monday to Friday 07:30 to 15:00 PST)
• Vacation and Holiday Pay
• Flexible remote work environment
• Opportunity to make a meaningful difference through your language skills

Ready to Make an Impact?

If you are a skilled interpreter who values flexibility, professionalism, and meaningful work, join Kelly as a Substitute Interpreter and help ensure every voice is heard.

Apply today to become part of our Substitute Interpreter team at Substitute_interpreter@kellyservices.com. Make sure to add your language to the subject line. Example: Mandarin-Substitute Interpreter.

Pay: $23.00 per hour

Expected hours: 15.0 – 37.5 per week

Language:

• Mandarin (required)

Work Location: Remote