International Shipping Company jobs in Toronto, ON

Job description:

Lake City Foods is a leading food manufacturing company committed to delivering high-quality products and exceptional customer service. We are seeking a highly organized and detail-oriented Order Processing Coordinator to support our daily operations.

In this role, you will be responsible for managing customer orders, coordinating domestic and international shipments, preparing import/export documentation, processing EDI transactions, and communicating with customers, suppliers, freight carriers, warehouses, and customs brokers. Working closely with multiple departments, you will play a key role in ensuring efficient order fulfillment, smooth supply chain operations, and a high level of customer satisfaction.

Key Responsibilities:

- Receive, review and process EDI orders/Customer Portals, invoicing, and ASN accurately and efficiently while monitoring inventory levels to ensure timely fulfillment and delivery.

- Negotiate freight rates, coordinate transportation for domestic and international shipments to ensure on-time delivery.

- Prepare and process shipping, customs, and import/export documentation using Optix while working closely with carriers and brokers to ensure regulatory compliance.

- Monitor inventory levels and shipments into 3PL and respond promptly to inquiries regarding inventory, shipment and order related concerns.

- Answer incoming calls and direct inquiries appropriately.

- Maintain organized filing systems, records along with other duties when necessary.

Qualifications:

- Must have experience in operations support and sourcing/arranging freight with multiple carriers. Preferably in the food manufacturing industry.

- Customs related knowledge preferred.

- Must have strong organizational and time management skills.

- Proficient in MS Office, Quickbooks, ERP systems is preferred.

- Excellent communication & interpersonal skills.

- Must have attention to detail with a strong ability to problem solve.

- Ability to work under pressure and meet deadlines.

- Knowledge of supply change and inventory management practices is a plus.

- Ability to work independently and as part of a team.

- Proficient in English

What we offer:

- Competitive salary and benefits package

- Opportunity for professional development

- A dynamic and supportive work environment

Work Experience, Education & Skills:

- 2-5 years operations support and freight handling experience

- Proficient in MS Office, Quickbooks, ERP systems

- Knowledge regarding Customs imports/exports is an asset

- Attention to detail and high level of accuracy is a must along with strong verbal, and written skills.

- Proficient in English

- Front Desk: 1 year (preferred)

- Administrative Experience: 2+ years (preferred)

- Customer Service: 3-5 years (preferred)

- Booking and Managing Logistics: 3-5 years (preferred)

- Customs Related knowledge: 3-5 years (preferred)

- Data Entry for Purchase Order and Invoicing: 3-5 years (preferred)

Pay: $55,000.00 per year

Benefits:

• Casual dress
• Company events
• On-site gym
• On-site parking

Experience:

• Administrative: 2 years (required)
• Customer service: 3 years (required)
• Data entry: 3 years (required)
• Logistics: 3 years (preferred)
• Front desk: 1 year (required)

Language:

• English (required)

Work Location: In person