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    • Reporting to the FOH management team of the restaurant, the job holder will oversee the daily operations and provide outstanding customer dining experience.
    • View all August 8 jobs - Toronto jobs - House Supervisor jobs in Toronto, ON
    • Salary Search: FOH Supervisor salaries in Toronto, ON
    • See popular questions & answers about August 8
    • Outstanding customer service skills including interaction & communication.
    • Direct staff in day-to-day operations.
    • Ensure the cleanliness of the restaurant.
    • Outstanding customer service skills including interaction & communication.
    • Establish a friendly, positive culture for staff and customers.
    • Job Type:* Full-time preferred; Part-time available (Full-Time Preferred).
    • Welcome guests, manage seating, and assist with waitlist operations.
  • 核心工作职责 迎宾与就座：以友好、热情的态度迎接顾客，引导入座并递送菜单。 介绍与点餐：熟知菜单内容和特色菜品，耐心回答顾客提问并进行推荐，准确记录点单信息。 传菜与服务：按时、准确地将餐点和饮品端至餐桌，用餐期间及时满足顾客合理需求。 收台与清洁：清理用完的餐具和餐桌…
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FOH Supervisor
August 8
·
3.7
449 McNicoll Avenue, North York, Toronto, ON M2H 2C9
$18.50 an hour
Full-time
Apply now

Job details

$18.50 an hour
Full-time
Weekends as needed
449 McNicoll Avenue, North York, Toronto, ON M2H 2C9

Full job description

COMPANY DESCRIPTION

August 8 was originally established in 2008 where its first location opened in downtown Hamilton, Ontario. As a new concept of dining, it was recognized as the first restaurant of its kind in the area to bring the finest aspects of both Cantonese-style dim sum & Japanese cuisine.


JOB BRIEF

We are looking for a front-house supervisor with relative experience to grow our organization. Reporting to the FOH management team of the restaurant, the job holder will oversee the daily operations and provide outstanding customer dining experience. Successful candidates must have experience in restaurant management.


RESPONSIBILITIES

  • Assist to supervise the FOH team, ensuring their adherence to August 8 company policies regarding employment, operational procedures, and health & safety.
  • Operates shift with a growth mindset, increasing sales and guest retention.
  • Leading, coaching and developing the FOH team in fulfilling the steps of service and all duties both prior to and after service.
  • Handles guest issues regarding the dining experience with genuine concern and sincere effort.
  • Oversee that all opening and closing duties of the restaurant are completed correctly and that cleanliness and maintenance are maintained.
  • Flowing the online orders whenever they come in.
  • Assist in the reduction of operational costs including inventory, supplies, and labor
  • Placing orders with our suppliers, through various channels, at an appropriate level that reflects current or expected business volume.
  • Accountable for accurate daily sales reporting.
  • Enforce and monitor all health, safety, and sanitation standards in their area.
  • Handle guest complaints according to the provided guidelines.
  • Other duties assigned.


JOB TERMS

  • Job Type: Permanent Full-time
  • Weekend Availability


PAYROLL:

Hourly Pay + Generous Tips

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