Innovative Community Support Services jobs in Ottawa, ON

Job Title: Employment Services Team Supervisor
Department: Employment Services
Status and Hours: Regular, Full-Time (35h/week)
Pay scale: $32.462 to $38.189/hr
Reports to: Director, Employment Services
Deadline: Until Filled

Benefits include:

• 4 weeks vacation plus other leave entitlements
• Extended Group Health benefits
• Flexible Health & Wellness Spending Account
• HOOPP

This position is an existing vacancy.

Who are we?
Pinecrest-Queensway Community Health Centre is an innovative, community-based, multi-service centre. We strive to meet the needs of the diverse communities we serve. We work in partnership with individuals, families, and communities to achieve their full potential, paying particular attention to those who face barriers to care due to race, gender, income and/or ability. PQCHC is an equal opportunity employer and values diversity in its workforce. If at any stage in the selection process, you require accommodation due to a disability, please let us know the nature of the required accommodation.

Job Summary
The Employment Team Supervisor is responsible for day-to-day operations within the Employment Services programs and related administration activities as set by the funder.

Job Specific Responsibilities
Financial Management and Administration

• Monitors and works within program budgets
• Ensures funder protocols and systems are in place for smooth service functioning
• Ensures routine information related to payroll, benefits, leave, are provided to finance and human resources staff for their direct reports
• Assists with the development of funding proposals and preparation of reports for funders and other stakeholders
• Responsible for ensuring that funder accountabilities are met in collaboration with the Director, Employment Services

Human Resource Management

• Supervises employment services staff including recruitment, monitoring, supervision and performance appraisals
• Assists in the coordination of team staff development activities
• Supervises students and volunteers as needed
• Consults with the Director, Employment Services on significant human resources issues

Program Support

• Provides leadership and direction to staff under their supervision to develop integrated strategies to address client employment needs
• Conducts outreach to, and liaises with, employers from both the non-profit and the profit sector
• Supports outreach to area communities as well as the larger city
• Maintains an awareness of current employment issues in the city
• Supports the development and implementation of Employment Services resources and systems including space and equipment requirements, data collection and record maintenance systems, client pathways, etc)
• Participates on committees and working groups as required
• Supports research initiatives as required
• Assists with the development and implementation of evaluation strategies as per funder requirements

Development and Maintenance of Community Contacts

• Maintains close working relationships with program partners, including employers, other employment programs, and CHC/CRC partners
• Responds to client requests and complaints
• Coordinates, administers and participates in programs in collaboration with other external organizations and networks

Qualifications

• Baccalaureate degree in social work or other health or social science from a recognized university and a minimum of five years’ employment/ social service experience, preferably in a community-based setting
• A minimum of three years supervisory experience
• Demonstrated ability to promote and model teamwork
• Excellent communication and interpersonal skills
• Experience in assisting with the preparation of funding proposals and reports for funders and stakeholders
• Experience in liaising and developing partnerships with funders, partners and employers
• Fluency in English essential; other languages an asset
• Understanding of and sensitivity to diverse populations, including barriers to employment faced by low-income and racialized populations and immigrants, newcomers and Internationally Trained Professionals
• Group facilitation/adult education experience
• Computer skills essential (word processing, database software)
• Knowledge of issues, trends and legislation in the employment field, with a focus on those which affect immigrants, newcomer and Internationally Trained Professional job seekers
• Valid driver’s license and access to a vehicle an asset