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    • Provide production support and troubleshoot platform-related issues.
    • Document platform configurations| procedures| and support runbooks.
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    • Experience supporting hybrid cloud or infrastructure modernization initiatives preferred.
    • Hybrid (4 days on-site).
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Career Resources:

Technical Support Specialist
APPTOZA INC.
·
2.7
Toronto, ON
•
Hybrid work
$50–$55 an hour
Contract
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Job details

Here’s how the job details align with your profile.

Pay

$50–$55 an hour

Job type

Contract

Full job description

Technical Support Specialist

Long Term contract

Toronto, ON – Hybrid

Role Descriptions:

  • Administer and maintain the Cognos| Tableau and Power BI platforms| including upgrades| patches| license and user management| performance tuning.
  • Monitor and manage the above platforms across cloud and on-prem environments.
  • Ensure high availability and reliability of the platform for development| testing| and production environments.
  • Collaborate with infrastructure and security teams to ensure compliance and optimal configuration.
  • Provide production support and troubleshoot platform-related issues.
  • Document platform configurations| procedures| and support runbooks.

Skills: Cognos Data Integration, Cognos administration, Power BI, Tableau administration, Infrastructure & Unix Experience

Pay: $50.00-$55.00 per hour

Work Location: Hybrid remote in Toronto, ON (Toronto District)

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