Information Security Visa Sponsorship jobs in Canada

ATTENTION, TROUBLESHOOTERS, AND NIGHT-OWL PROBLEM-SOLVERS!

We're on a critical mission to keep telecom connectivity flowing across Nunavut and Northern Quebec, and we need a sharp technical troubleshooter to help hold the line in our 24/7 Network Operations Centre (NOC).

This is a hands-on technical role. You'll monitor network performance, diagnose incidents, coordinate escalations,
and help restore service quickly. You'll work on-site in Kanata alongside engineers and specialists to keep operations running smoothly

YOUR MISSION

• Monitor SSi Canada's network using NMS and OSS tools, responding quickly to alerts and service events.
• Diagnose, isolate, and resolve network faults, escalating complex incidents to engineers and external vendors
  when required.
• Manage incident tickets, network changes, maintenance activities, and shift handovers.
• Maintain operating procedures, technical documentation, and performance reporting while identifying
  opportunities for automation.
• Support teammates and assist with the introduction of new services across the SSi Canada network.

WHAT WE'RE LOOKING FOR

• Relevant technical education, training, or equivalent experience in telecommunications, electronics, computer
  science, IT, or a related field.
• Experience monitoring, diagnosing, or troubleshooting networks, systems, or other technical infrastructure.
• Strong written and verbal communication skills and the ability to remain effective during service incidents.
• Availability for rotating 12-hour day, evening, and overnight shifts, including weekends and statutory holidays.
• Ability to work full-time on-site at SSi Canada's Kanata (Ottawa) office.

CONSIDERED AN ASSET

• CCNA, CCNP, ITIL, CompTIA Network+ or Security+; experience with GSM/LTE, routing and switching, server technologies, or satellite telecommunications

New to satellite telecom? That's okay. If you're a fast learner with solid troubleshooting instincts, our engineering team has the depth to bring you up to speed.

WORK AUTHORIZATION

Applicants must be legally authorized to work in Canada for SSi Canada in this position when employment begins, without SSi Canada first taking immigration action. For this position, SSi Canada will not obtain an LMIA, submit an employer-specific offer of employment, or participate in an employer-supported work-permit, provincial-nomination, or permanent-residency sponsorship.

HOW TO APPLY

Clicking “Easy Apply” on LinkedIn or Indeed does not complete your application. To be considered, you must attach your resume and written responses to the five questions below.

Note: Applications submitted through LinkedIn or Indeed will not be reviewed. If you require an alternative submission method as an accommodation, please contact us at the same email address.

1. Will you be legally authorized to work in Canada for SSi Canada in this position when employment begins, without SSi Canada needing to obtain an LMIA, submit an employer-specific offer of employment, or take another employer immigration action? *

Yes

No

2. Do you acknowledge that this position does not include employer immigration sponsorship or SSi Canada participation in an employer-supported work-permit, provincial-nomination, or permanent-residency process?

Yes

No

3. SSi Canada's Network Operations Centre operates 24/7. Are you available for rotating 12-hour day, evening, and overnight shifts, including weekends and statutory holidays, with accommodation where required by law? *

Yes

No

4. Can you reliably work on-site at SSi Canada's Kanata office for all scheduled shifts? *

Yes

No

ACCESSIBLE RECRUITMENT

SSi Canada is committed to an accessible recruitment process. If you require accommodation at any stage, please indicate this in your application.

Do you require any Accessible Accomodations?

Yes

No