Incident Support jobs

EMPLOYEE RELATIONS ADVISOR

PLASP Child Care Services is a charitable organization operating on a not-for-profit basis, providing high quality early learning and child care, for children up to 12 years of age. PLASP operates programs in more than 240 schools providing before and after school care. PLASP also operates 38 full-day early learning and child care centres and 6 EarlyON locations for children from 0 – 6 years.

PLASP is committed to hiring, training, and fairly compensating staff. All Ontarians have the right to equal treatment with respect to employment without discrimination or harassment. We believe that everyone has worth and value, and that all staff are entitled to be respected, supported, and treated fairly by their co-workers and supervisors.

Reporting to the HR Manager, Employee Experience, the Employee Relations Advisor provides guidance on employee relations matters, including performance management, workplace conflicts, investigations, accommodations, and policy interpretation, while supporting a positive, inclusive, and engaging employee experience.

THE POSITION INVOLVES…

The successful candidate will provide a full range of duties, including:

• Provides day-to-day HR support and coaching to managers on employee relations matters, including performance management, attendance, discipline, employee conflict, terminations, and workplace accommodations
• Ensures effective conflict resolution
• Leads and supports workplace investigations related to harassment, discrimination, workplace violence, and policy violations, including analysis of findings and preparation of recommendations
• Prepares clear, well-organized, and comprehensive investigation reports and employee relations documentation
• Prepares formal documentation for employee disciplinary matters in accordance with company policy
• Coaches and supports managers in conducting difficult conversations
• Interprets and applies HR policies, procedures, and relevant employment legislation to support managers with sound decision-making
• Partners with the Benefits & Disability Specialists and provides support with workplace accommodation, disability management, return-to-work, and attendance management processes
• Collaborates with Health and Safety Specialist and provides support with matters related incident reviews and implementation of corrective actions
• Identifies & analyzes employee relations trends; provides data-informed insights and recommendations to mitigate risks
• Contributes to HR projects and initiatives
• Delivers HR-related training as required
• Supports HR Manager, Employee Experience by assisting with the implementation of strategies aimed at enhancing PLASP’s overall employee experience
• Works in partnership with HR Manager, Employee experience and DEI Manager to support Diversity & Inclusion Program, as needed
• Provides ongoing support to the Employee Experience Team

THE PREFERRED CANDIDATE WILL HAVE…

• A University degree or post-graduate certificate in Human Resources
• CHRP/CHRL designation an asset
• A Minimum of 4 years of progressive HR experience, with a strong focus on employee relations
• Demonstrated experience conducting workplace investigations and managing complex employee relations cases
• Working knowledge of Ontario employment legislation, including the Employment Standards Act (ESA), Occupational Health and Safety Act (OHSA), Human Rights Code, and WSIB.
• Excellent written and verbal communication
• Excellent interpersonal skills
• Demonstrated problem solving and analytical skills
• Strong presentation skills
• Experience Child Care Services is an asset
• Proven ability to collaborate, mediate and resolve conflicts
• Sound judgement and discretion in making informed decisions
• Adaptable and solutions oriented
• Advanced computer skills, including, MS Office, HRIS with databased management systems

PLASP OFFERS…

• A positive and supportive working environment.
• Growth and learning opportunities.
• Hyrbid work model that embraces both on-site and remote work to support each team’s core priorities
• Salary Range (Based on experience and qualifications): $73 151 - $86 867
• Vacation starting at three weeks’ vacation
• An opportunity to make a difference in the lives of children.

HOW TO APPLY…

To apply for this exciting opportunity, please visit Careers - PLASP. PLASP invites all applicants to submit their resume and cover letter for consideration no later than Monday October 12, 2026.

PLASP Child Care Services is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Human Resources will work with applicants requesting accommodation at any stage of the hiring process. Please visit www.plasp.com for more employment information.

This posting is for a new vacancy created at PLASP Child Care Services.

Please visit www.plasp.com for more employment information.

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