Incident Management jobs in Toronto, ON

Who We Are:

North America’s largest manufacturer and distributor of interior millwork producing and selling interior finishings. We have been steadily growing our footprint and industry leadership for nearly 100 years. Established in 1926, still owned by the founding family, we continue to have the same focus on product excellence and superior customer experience. We help people transform houses into homes. You’ve probably seen our products in the media featured on tv shows and magazines such as HGTV, Style At Home and House & Home, or by one of our Instagram influencers.

Why should you work for Metrie? With us, you’re more than just a number. We work hard to create a home for our Metrie family where you are empowered to be your best every day. Your contributions matter to us! We take pride in our culture of learning, ownership, and one team, and are committed to cultivating a diverse and inclusive workplace for everyone.

Watch this video to see why our employees feel like they truly belong here: (1603) Feels like a Family - YouTube

What You’ll Do:

The fixed term Safety Specialist will play a key role in supporting and advancing Metrie’s safety and health initiatives during a maternity leave coverage period, partnering closely with teams across North America to promote a strong, proactive safety culture. This role is primarily responsible for coordinating and administering safety and claims processes, ensuring programs are executed effectively and consistently across the sites

This position will report directly to the Corporate Safety Director and work closely with other channel leaders.

Location: In-Branch, 4 days per week in Halton Hills Toronto

Employment Type: This is a full time, fixed-term role created to provide 12 months of maternity leave coverage. While this role has a defined end date, there may be potential opportunities beyond the initial term, depending on business needs and individual performance.

Key Responsibilities:

• Support updates to current ergonomic and safety policies.
• Maintain and organize documents of Metrie’s EHS-related programs and policies.
• Support the role out and awareness of environmental, health, safety, and ergonomics initiatives across the organization
• Provide input and feedback to support Metrie’s HS and ergonomics culture advancement

Incident Investigation

• Utilize internal reporting platform (Velocity EHS) to assist in documenting incident investigations across Metrie.
• Encourage and support Near Miss reporting and investigating significant near misses thoroughly.
• Work closely with local teams to coordinate corporate staff’s consultation on investigations and corrective action development as needed.
• Assist teams in reporting incidents and near misses for communication to the broader organization
• Provide administrative assisting with OSHA/Provincial Regulatory investigations as needed
• Actively participate in channel calls and capture any notes (use of AI, etc.) to share back to the attendees.
• Support and assist within the workers’ compensation processes in Canada

Training and Education

• Update and support HS and ergonomics training materials, quizzes, and resources as needed.

• Assist with delivering employee training, including Metrie Discover modules and HumanTech ergonomics assessment training.

• Track training completion, maintain records and matrices, and report compliance gaps for KPI/metric purposes.

• Maintain rosters, job classifications, training assignments, audit documentation, and other records supporting safety, ergonomics, and compliance programs.

• Provide administrative support for safety meetings, action item follow-up, document control, reporting, and other tasks as assigned.

• Track monthly metrics, including pro-active KPI’s, and Injury Rate data
• Produce weekly and monthly dashboards to communicate out ergo-safety metrics

• Participate in the coordination of ergo-safety/engagement activities (audits)
• Document site operations safety-ergonomic compliance
• Support and assist with implementation of safety-ergonomic improvements
• Support compliance activities involving Canadian workers, including coordination with provincial requirements, documentation practices, and workers’ compensation or return-to-work processes where applicable

Who You Are:

We would love to hear from you if you have:

• 3–5 years of experience in safety, EHS, or a related role within a manufacturing, distribution, or operational environment

• Have a 4-year or 2-year degree in a safety-related (EHS) field from an accredited college or university

• Knowledge of safety & security regulations across Canada and the USA

• Are a strong verbal and written communicator

• Are great at time management, prioritization, and problem solving

• Enjoy working independently but also collaboratively with a team

• Are proficient with Microsoft Office tools

What you’ll enjoy:

• Competitive salary and a comprehensive benefits package, including extended health, dental, vision care.

• A meaningful 12 or 18‑month fixed-term opportunity supporting a critical role, with exposure to a growing, North American organization

• Working for a well-established leader in the interior millwork industry with nearly 100 years of excellence

• Career growth opportunities in a dynamic, growing organization where your contributions directly impact business success

• Collaborative work environment that values innovation, continuous learning, and professional development.

In adherence to the principle of pay transparency, we are pleased to disclose the base pay for this full-time position at Metrie. The base pay range for this role is set at $65,000 - $75,000. It is important to note that this position may also qualify for discretionary bonuses or commission payments, we reserve the right to make changes to the variable program. The specific base pay within the range will be contingent upon an individual's skills, qualifications, experience, and geographical location. Furthermore, it is essential to highlight that our remuneration ranges are established based on the role, level, and location. Please note that the actual pay may vary and can be higher or lower than the posted range based on these factors.

Metrie embraces diversity and is committed to creating an inclusive environment where all team members and customers belong. We are an equal opportunity employer and welcome all qualified applicants. If you require accommodation at any time throughout the recruitment process, please contact our Human Resources team.

Metrie conducts pre-employment screening including but not limited to background checks and references for all final candidates. All applications will be independently reviewed.

• Successful candidates will be required to complete a criminal record check.
• Completion of a Predictive Index (PI) behavioral and cognitive assessment as part of the selection process.
• Employment is contingent upon satisfactory results in accordance with applicable privacy and human rights legislation.