In Walden jobs in Calgary, AB

We are seeking a highly motivated and hands-on Medical Office Assistant to support the daily operations for an evenings and weekends position, supporting our Walden and Trinity Clinic locations. This role is ideal for a strong MOA who leads by example—actively participating in patient care, rooming, and clinical support, while delivering exceptional customer service and fostering a positive team environment.

The successful candidate will prioritize being present, ensuring smooth patient flow, supporting Physicians, and maintaining a high standard of care and professionalism in every patient interaction.

Key Responsibilities

• Room patients efficiently, professionally, and with a strong focus on patient comfort and experience
• Obtain and accurately document vital signs and patient information
• Complete patient intake, update medical histories, and maintain accurate EMR records
• Perform urine dips and collect patient samples within scope of practice
• Prepare, label, and coordinate laboratory samples and requisitions
• Assist physicians during procedures as required
• Ensure exam rooms are fully stocked, clean, and prepared for each patient
• Perform thorough room turnover in accordance with IPAC standards
• Actively manage patient flow to minimize wait times and improve overall clinic efficiency
• Support front desk operations, including calls, bookings, check-ins, and documentation
• Address patient questions, concerns, and complaints with professionalism and care
• Maintain accurate and complete patient charts and documentation
• Maintain clear and timely communication with leadership
• Deliver and model exceptional customer service in every patient interaction
• Ensure a welcoming, professional, and compassionate clinic environment
• Actively resolve patient concerns and enhance overall patient satisfaction
• Ensure adherence to all health, safety, and regulatory requirements
• Maintain Infection Prevention and Control (IPAC) standards
• Contribute to proper sterilization, documentation, and sample handling
• Maintain audit-ready records and accurate documentation
• Monitor and manage clinical and office supply levels
• Ensure exam rooms and common areas are clean, organized, and fully stocked
• Remove expired supplies and maintain equipment logs
• Support a safe, and professional clinic environment

What We’re Looking For

• A hands-on candidate who thrives in a fast-paced clinic environment
• Strong commitment to patient care and customer service excellence
• Ability to multitask and stay organized while supporting both clinical and administrative functions
• Ability to contribute positively to a team, and work as a cohesive unit
• Strong "can do" attitude
• Excellent communication and problem-solving skills
• Proficiency with Med Access is an asset

Hours Required (Walden)

• Monday – 11:00 AM to 7:00 PM
• Tuesday – 12:00 PM to 8:00 PM
• Wednesday – 8:30 AM to 5:00 PM
• Thursday – 11:00 AM to 7:00 PM
• Friday – 9:00 AM to 4:00 PM

Hours Required (Trinity)

• Saturday – 8:45 AM-2:15 PM

If you feel you would make a difference in our Clinic, and be a positive addition to our team, please submit your resume for consideration.

Pay: From $20.00 per hour

Experience:

• Med Access EMR: 1 year (preferred)
• Medical office: 2 years (preferred)

Willingness to travel:

• 100% (preferred)

Work Location: In person