IT jobs in Vancouver, BC
- TransLinkMetro Vancouver Regional District, BC
- $8,236–$9,896 a month
- Liaises with customers and BTS staff to define, develop, renew and maintain Service Level Agreements.
- Establishes reporting mechanisms and techniques, conducts…
View similar jobs with this employerVancouver Airport AuthorityVancouver, BC V5Y 2E3- $68,515–$89,549 a year
- Full-time
- 10 hour shift +1
- Be the first point of contact for all technical support inquiries, such as answering emails and incoming calls, and provide support to all internal employees…
- BC HydroBurnaby, BC V3N 4X8
- $109,700–$138,700 a year
- Full-time +1
- Paid vacation
- And control, protection and control utility design, operations & maintenance of Operational Technology.
- Demonstrated P&C design, maintenance, or planning…
Systems Engineer, Transit Technology
Easily applyOften replies in 1 daySysEne Consulting Inc.Vancouver, BC V6B 1E8- $80,000–$115,000 a year
- Full-time +1
- Night shift
- Paid time off
- Vision care
- Dental care
- Employee assistance program
- Disability insurance
- Paid vacation
- Set up and run test environments with hardware, networks, control systems, and software.
- Hands-on experience: you have built, tested, and improved real hardware…
IT Support Specialist (Tier 2)
Easily apply18 Wheels Logistics LtdBurnaby, BC V3N 2M5- From $26 an hour
- Part-time
- Paid time off
- Vision care
- Dental care
- Life insurance
- Casual dress
- Extended health care
- Diagnose and repair physical hardware issues, including replacing HDDs, SSDs, and RAM in laptops, desktops, and small servers.
- BC Driver's Licence (required).
- Canaccord Genuity Corp.Vancouver, BC
- $90,000–$120,000 a year
- Full-time
- This is a hybrid role with alternating days in the office.
- This role reports to the Enterprise Technology team and works closely with the Security team to…
Business Systems Administrator
Easily applyOften replies in 3 daysThe Great Little Box Company LtdRichmond, BC V6V 3C1- $60,000–$75,000 a year
- Permanent
- Paid time off
- Dental care
- Profit sharing
- RRSP match
- Strong troubleshooting and root cause analysis skills.
- Administer users, roles, permissions, and basic system configurations across ERP and a diverse set of…
SENIOR SYSTEMS ENGINEER (TIER 3)
Easily applyTavanca Networks Inc.Vancouver, BC- $30–$38 an hour
- Full-time +1
- When you identify a risk, there is a process for scoping it, scheduling it, and getting it done.
- Deep experience with Windows Server, Active Directory, Azure/…
SENIOR SYSTEMS ENGINEER (TIER 3)
Easily applyTavanca Networks Inc.Vancouver, BC- $30–$38 an hour
- Full-time +1
- When you identify a risk, there is a process for scoping it, scheduling it, and getting it done.
- Deep experience with Windows Server, Active Directory, Azure/…
Network Specialist (11-month contract)
Easily applyThe Health Employers Association of BCVancouver, BC V5M 4T5- $76,111–$99,895 a year
- Contract
- Plan and perform routine infrastructure maintenance, including operating system updates, firmware upgrades, system patches, vulnerability remediation and…
Endpoint Management Consultant
Easily applyOften replies in 4 daysMSP OPERATIONAL CORPVancouver, BC V6B 4N4- $125,000–$130,000 a year
- Full-time
- Monday to Friday
- Lead project delivery for our Endpoint management customer projects that consists of design, discovery, planning, deployments and post migration support.
- Archesell TechnologiesVancouver, BC V7X 1M8
- $100,000–$150,000 a year
- Full-time
- Have you worked directly with sales leaders, RevOps teams, or sales users to understand their sales process and translate it into a CRM/technical solution?
- Canadian Armed ForcesBritish Columbia
- $4,337–$6,413 a month
- Full-time +1
- Paid time off
- Vision care
- Dental care
- Performing inspections, performance tests and adjustments on strategic and tactical fixed and mobile telecommunications equipment.
- ThalesVancouver, BC V7X 1M5
- $78,800.25–$105,067.00 a year
- Full-time
- Dental care
- Paid sick leave
- Employee assistance program
- Disability insurance
- Designated paid holidays
- Extended health care
- More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of…
- Legal Aid BCVancouver, BC
- $86,260–$98,660 a year
- Full-time +1
- Employee assistance program
- Designated paid holidays
- Paid vacation
- Participate in the design and implementation of approved IT strategies and long-term technological plan, and annual systems plans;
Senior Programs Manager – IT
Easily applyOften replies in 1 dayVan Kam FreightwaysSurrey, BC V3V 3V7- $100,000–$140,000 a year
- Full-time
- Company pension
- Staying hands-on with development, troubleshooting and root-cause analysis.
- Strong troubleshooting and analytical skills.
- IBM AS/400, IBM i or RPG.
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IT Service Analyst
IT Service Analyst
Job details
Full job description
Marketing Statement
A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.
At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.
Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion!
Responsibilities
The IT Service Support Analyst is responsible for designing, developing and analyzing IT service management governance, processes and standards in support of the successful delivery and continuous improvement on IT service to the customers. Designs and develops IT service management processes and drives for continuous improvement. Liaises with customers and BTS staff to define, develop, renew and maintain Service Level Agreements. Establishes reporting mechanisms and techniques, conducts in depth analysis and reporting for IT service management processes. Provides service support expertise to BTS staff and promotes the awareness of IT service management processes. Performs the role of functional lead for service management projects.
Qualifications
EDUCATION
Diploma in Computer science from a recognized institute of technology including courses in business/systems analysis and the use of development tools. Certifications in both ITIL Foundations and process improvement methodologies are required.
EXPERIENCE
Requires three and a half (3.5) years recent experience in information technology in a large enterprise environment including two (2) years in a IT service management environment designing, transitioning, operating and improving services. A further period of up to six (6) months in the position is required to become familiar with assigned TransLink enterprise information systems, policies, procedures, environment and its user requirements.
Other Information
Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.
Work Schedule
37.5 hours per week.
Work Designation
Hybrid
This position offers the flexibility of working both on-site and remotely within B.C.
Rate of Pay
Salary 8,236 - $9,896 per month (Actual salary offered will be commensurate with education, experience and internal parity).
The Total Compensation Package includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan. Focus on your development through tuition reimbursement, training, and mentorship programs. Enjoy a variety of health and wellness programs, including access to gym facilities. Speak to us to know more about what we offer.
How to Apply
Please click the 'Apply' button at the top right corner of the page or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.
INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.
Posting Date: September 2, 2026
Closing Date: Open until filled
Please note that only those short listed will be contacted.
Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.
Equal Employment Opportunity
TransLink is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at jobs@translink.ca.