Skip to main content
Post your resume and find your next job on Indeed!

IT Support jobs in Toronto, ON

Sort by: -
    • This is a backfill to support current business requirements.
    • Train and support end-users on workflows, platform changes, and system enhancements.
    • Provide both active and on call 24x7 production support.
    • Lead infrastructure and other application support teams to diagnose, troubleshoot, and resolve complex…
  • View similar jobs with this employer
    • Provide technical support for escalations from Field Service Engineers and Technicians.
    • Occasional travel to support field services in troubleshooting and…
    • The MSP handles first-response support and after-hours monitoring.
    • Review MSP escalations, direct resolution, and maintain runbooks to support MSP first-…
    • Equipment, desktops, laptops, mobile devices, and data-bearing media.
    • Teams, and other stakeholders to design and execute secure, efficient, and financially.
    • Mentor and back up junior IT support staff.
    • Serve as Tier 2/3 support for TruckMate.
    • Manage Trimble support tickets, SLAs and technical escalations.
    • This role suits someone with solid hands-on ServiceNow experience who is ready to take on more complex development work.
    • Exposure to Agile/Scrum delivery.
    • Minimum 5 years of experience in application development, systems integration, and IT support.
    • Provide day-to-day technical support for manufacturing operations…
    • Communicate with customer and coordinate with engineers, developer to coordinate and support projects.
    • Keep track of production of customers products, to…
    • Install, Troubleshoot, and service a wide range of electronic equipment and peripherals such as computers, printers, networks, cash registers, points-of-sale…
    • Create and maintain clear and concise documentation for end user processes and ERP/EDI troubleshooting support.
    • Reporting to the Director, Software Engineering, the Manager, Software Engineering, works closely with other Technology Leaders to remove systemic…
    • Previous technical support experience or customer service experience.
    • You would rather spend most of your time on challenging issues rather than handling simple…
    • Work closely with cybersecurity, data & analytics, automation, and ERP teams to co-design solutions.
    • You will report to the Head – Governance and Architecture…
    • Proven experience delivering Customer Billing Platforms and other internal support systems.
    • Hands-on experience using Claude / Claude Code (or similar AI coding…
Get email updates for the latest IT Support jobs in Toronto, ON

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

it
technical support
it technician
work from home
part time
it help desk
help desk
it support technician
system administrator
full time

Career Resources:

Job Post Details

National Logistics Services logo
System Delivery Specialist
National Logistics Services
·
3.5
Mississauga, ON L5W 1Y6
$60,000–$85,000 a year
Full-time
Apply now

Job details

$60,000–$85,000 a year
Full-time
Mississauga, ON L5W 1Y6

Full job description

Company Overview

National Logistics Services (NLS) is Canada’s leading retail logistics provider for global lifestyle brands, including apparel, footwear, accessories, and sporting goods. NLS’s well-established Canadian retail relationships, transportation partnerships, and infrastructure provide our internationally recognized clients with a significant advantage for reaching and serving consumers in Canada and beyond through wholesale, brick-and-mortar, and e-commerce channels.

Why work for NLS?

Our people are the driving force behind our culture, and we embrace our P.I.E.C.E values every day. At NLS, you can contribute new ideas and are empowered to do so. Joining Canada’s leading retail logistics provider can provide opportunities that you may have never considered. With our continued expansion into new markets and new supply chain capabilities, our future is one of growth and opportunity.

About the Role:

We are seeking an analytical and delivery-oriented individuals to join our team and support the implementation, optimization, customer onboarding and ongoing operation of the Emerging Brands platform. This position plays a key role in ensuring the successful delivery of order management and fulfillment capabilities that align with client expectations and operational excellence.

This individual will play a key role in coordinating efforts across integration, operations, and engineering teams, as well as engaging with potential and existing customers and the platform vendor. This individual will offer guidance, identify opportunities for improvement, and help troubleshoot complex issues. This is an exciting opportunity for someone with strong operations and system experience who thrives in a dynamic, solution-oriented environment.

Key Responsibilities:

  • Serve as the internal expert on the OMS/WMS platform OSA Commerce, configuration, and best practices.

  • Lead and support the configuration and onboarding of new clients and vendors within the platform.

  • Collaborate with operations, IT to translate business requirements into system configurations.

  • Support troubleshooting and issue resolution, coordinating with the vendors as needed.

  • Train and support end-users on workflows, platform changes, and system enhancements.

  • Maintain clear documentation of configuration decisions, workflows, and knowledge base articles.

  • Define and document integration requirements, data mappings, and interface specifications.

  • Support API testing, data validation, and troubleshooting during integration phases.

Key Experience and Skills:

  • Experience in supporting fulfillment & transportation operations from a system perspective (whether in operations or IT)
  • Strong knowledge of WMS, TMS and OMS functionality (not necessarily OSA Commerce, other similar system knowledge will do)
  • Experience in leading cross functional teams via influence.
  • Experience in managing vendors.
  • Technical skills such as coding and SQL are not required.

  • This is a backfill to support current business requirements
Salary Range: $60,000–$75,000 a year / The final agreed upon salary may vary based on factors such as job-related knowledge, skills and experience.


National Logistics Services (NLS) is Canada’s leading retail logistics provider for global lifestyle brands, including apparel, footwear, accessories, and sporting goods. NLS welcomes diversity in the workplace and encourages applications from all qualified individuals, including visible minorities, Aboriginal People, and persons with disabilities. NLS is committed to providing accommodation for people with disabilities. To request any accommodation you may require to participate in the recruitment process (including alternative formats of materials or accessible meeting rooms) contact Human Resources to discuss your needs.

WvhxxkxTQ2

Let Employers Find YouUpload Your Resume