Skip to main content
Post your resume and find your next job on Indeed!

IT Support jobs in Ottawa, ON

Sort by: -
    • The successful candidate will serve as a trusted IT advisor and primary point of contact for VIP users, delivering responsive, professional, and proactive…
    • Testing is a core part of our product development process, and we are looking for a Software Development Engineer in Test (SDET) / Test Automation Engineer to…
    • Deploy modules to production and provide go‑live support.
    • Experience building automated workflows and deploying to production.
    • Location: *Ottawa, ON (On-site).
    • Contribute to the organization’s Data Science roadmap and program development.
    • Strong experience in data science, analytics, or AI/ML development.
    • Familiarity with network equipment (routers, switches, desktops, printers, servers etc.).
    • Identify and repair hardware issues in a POS environment; Replace…
    • Provides technical support to end users when applicable.
    • Executes most of the technical aspects of multiple projects with varying timelines and budgets…
    • Knowledge of the trends and developments of new aviation screening technologies, or other issues impacting the development/implementation of equipment…
    • Produce documentation, how-to guides, and support resources end users can actually use.
    • Own post-onboarding expansion conversations — specifically, identify and…
    • Provide advanced tier 3/4 operational support to solve technical storage and connectivity problems as they arise.
    • Location:* Ottawa, ON (100% Onsite).
    • Participate in root cause analysis and resolution of production or operational incidents.
    • Strong experience with SAS programming and SQL development.
    • Partner with development, operations, and other technical teams to ensure infrastructure aligns with application requirements and business objectives.
    • Provide secure‑by‑design guidance for solution architectures and project teams.
    • Lead the development and evolution of enterprise‑wide architecture frameworks,…
    • Professional development and learning support to fuel your growth.
    • RRSP matching program and paid time off program to support your future and recharge.
    • Work in close collaboration with empowered team members in design and development to conduct user research to identify priority problem areas.
    • We design and implement a complete range of mobile and fixed network solutions enabling our customers to implement and integrate systems for easy connectivity,…
Get email updates for the latest IT Support jobs in Ottawa, ON

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

technical support
system administrator
it technician
it support technician
software developer
tech support
it help desk
it support

Career Resources:

Job Post Details

Makwa Resourcing Inc logo

Bilingual System Administrator - job post

Makwa Resourcing Inc
Ottawa, ON
$475–$525 a day - Contract

Job details

Pay

  • $475–$525 a day

Job type

  • Contract

Location

Ottawa, ON

Full job description

**Secret Clearance Required**

About the Opportunity

We are seeking an experienced System Administrator to provide dedicated IT support within a fast-paced enterprise environment. This role focuses on delivering exceptional, high-touch technical support to executives and senior leadership, ensuring critical systems and services remain available and operational.

The successful candidate will serve as a trusted IT advisor and primary point of contact for VIP users, delivering responsive, professional, and proactive support while collaborating closely with technical teams and stakeholders.

Key Responsibilities

  • Act as the primary IT support contact for executive and VIP users.
  • Provide white-glove support through in-person, remote, and appointment-based service.
  • Troubleshoot and resolve hardware, software, network, and mobile device issues.
  • Install, monitor, upgrade, and maintain operating systems, hardware, and software.
  • Proactively identify and address potential technical issues before service disruptions occur.
  • Coordinate incident resolution with internal technical teams and third-party vendors.
  • Track and manage incidents and service requests using IT service management tools.
  • Support onboarding and offboarding activities, including device configuration and setup.
  • Ensure adherence to security, privacy, and service management standards.
  • Contribute to process improvements and knowledge-sharing initiatives.
  • Work closely with Business Analysts, Project Managers, Developers, and stakeholders to maintain and improve system performance.

Required Qualifications

  • Minimum5 years of experience as a System Administrator or in a similar technical support role.
  • Experience supporting executives, senior leadership, or high-priority users.
  • Strong customer service and communication skills.
  • Experience documenting and managing incidents using ITSM platforms.
  • Knowledge of Windows operating systems, desktop support, and enterprise IT environments.
  • Ability to work independently while coordinating with multiple technical teams.

Preferred Qualifications

  • Experience supporting MacBook users and Apple device ecosystems.
  • Experience working within large government, public sector, or enterprise organizations.
  • Familiarity with ITIL-based service management practices.
  • Knowledge of cybersecurity and compliance requirements within enterprise environments.

Pay: $475.00-$525.00 per day

Application question(s):

  • Do you have active secret clearance?

Work Location: In person

Let Employers Find YouUpload Your Resume