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IT Support jobs in Mississauga, ON

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    • This is a backfill to support current business requirements.
    • Train and support end-users on workflows, platform changes, and system enhancements.
    • Equipment, desktops, laptops, mobile devices, and data-bearing media.
    • Teams, and other stakeholders to design and execute secure, efficient, and financially.
    • Works closely with senior team members and cross-functional teams, including IT operations, security, and development, to ensure the efficient and effective use…
    • The MSP handles first-response support and after-hours monitoring.
    • Review MSP escalations, direct resolution, and maintain runbooks to support MSP first-…
    • Provide IT support to franchisees and company employees via telephone and/or other support channels.
    • Up to $3,000 per year in tuition reimbursement to support…
    • Create and maintain clear and concise documentation for end user processes and ERP/EDI troubleshooting support.
    • Own the backend data infrastructure support report platform: 10 years (preferred).
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    • Experience operating HP, Epson, Mimaki, Roland wide format printers, laminators, mounting tables, and cutting equipment like Colex, Summa, Kongsberg, Zund,…
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    • Accountable for ensuring the EGATE’s support team is equipped and prepared to provide best-in-class support.
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    • Install, Troubleshoot, and service a wide range of electronic equipment and peripherals such as computers, printers, networks, cash registers, points-of-sale…
    • 5+ years progressive Information Systems experience working with ERP implementations and support.
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    • Technical support: 1 year (preferred).
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    • This is a hands-on backend role focused on Go or Rust, event-driven systems, multi-tenant security, and production reliability.
    • Provide technical leadership through mentoring, coaching, and knowledge sharing to support team growth and the development of scalable solutions.
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Job Post Details

National Logistics Services logo
System Delivery Specialist
National Logistics Services
·
3.5
Mississauga, ON L5W 1Y6
$60,000–$85,000 a year
Full-time
Apply now

Job details

$60,000–$85,000 a year
Full-time
Mississauga, ON L5W 1Y6

Full job description

Company Overview

National Logistics Services (NLS) is Canada’s leading retail logistics provider for global lifestyle brands, including apparel, footwear, accessories, and sporting goods. NLS’s well-established Canadian retail relationships, transportation partnerships, and infrastructure provide our internationally recognized clients with a significant advantage for reaching and serving consumers in Canada and beyond through wholesale, brick-and-mortar, and e-commerce channels.

Why work for NLS?

Our people are the driving force behind our culture, and we embrace our P.I.E.C.E values every day. At NLS, you can contribute new ideas and are empowered to do so. Joining Canada’s leading retail logistics provider can provide opportunities that you may have never considered. With our continued expansion into new markets and new supply chain capabilities, our future is one of growth and opportunity.

About the Role:

We are seeking an analytical and delivery-oriented individuals to join our team and support the implementation, optimization, customer onboarding and ongoing operation of the Emerging Brands platform. This position plays a key role in ensuring the successful delivery of order management and fulfillment capabilities that align with client expectations and operational excellence.

This individual will play a key role in coordinating efforts across integration, operations, and engineering teams, as well as engaging with potential and existing customers and the platform vendor. This individual will offer guidance, identify opportunities for improvement, and help troubleshoot complex issues. This is an exciting opportunity for someone with strong operations and system experience who thrives in a dynamic, solution-oriented environment.

Key Responsibilities:

  • Serve as the internal expert on the OMS/WMS platform OSA Commerce, configuration, and best practices.

  • Lead and support the configuration and onboarding of new clients and vendors within the platform.

  • Collaborate with operations, IT to translate business requirements into system configurations.

  • Support troubleshooting and issue resolution, coordinating with the vendors as needed.

  • Train and support end-users on workflows, platform changes, and system enhancements.

  • Maintain clear documentation of configuration decisions, workflows, and knowledge base articles.

  • Define and document integration requirements, data mappings, and interface specifications.

  • Support API testing, data validation, and troubleshooting during integration phases.

Key Experience and Skills:

  • Experience in supporting fulfillment & transportation operations from a system perspective (whether in operations or IT)
  • Strong knowledge of WMS, TMS and OMS functionality (not necessarily OSA Commerce, other similar system knowledge will do)
  • Experience in leading cross functional teams via influence.
  • Experience in managing vendors.
  • Technical skills such as coding and SQL are not required.

  • This is a backfill to support current business requirements
Salary Range: $60,000–$75,000 a year / The final agreed upon salary may vary based on factors such as job-related knowledge, skills and experience.


National Logistics Services (NLS) is Canada’s leading retail logistics provider for global lifestyle brands, including apparel, footwear, accessories, and sporting goods. NLS welcomes diversity in the workplace and encourages applications from all qualified individuals, including visible minorities, Aboriginal People, and persons with disabilities. NLS is committed to providing accommodation for people with disabilities. To request any accommodation you may require to participate in the recruitment process (including alternative formats of materials or accessible meeting rooms) contact Human Resources to discuss your needs.

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