IT Support Tier 1 jobs in Winnipeg, MB

Build an Aviation Career You're Proud Of

At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in aviation. Together, we get the job done and done well. Our stability, resources, and respectful culture supports you in building a solid career with a great team you can count on day in and day out for the long term.

We are seeking a highly self-motivated and detail-oriented Exchange & Cloud Infrastructure systems engineer with a passion for excellence to join our IT team. This position is responsible for administering a complex, hybrid enterprise environment, specializing in Microsoft Exchange within a classified computing infrastructure, while playing a critical role in our ongoing cloud modernization initiatives. The ideal candidate will have deep on-premises messaging expertise seamlessly blended with strong multi-cloud (IaaS/PaaS) experience.

Location: Winnipeg, MB (Hybrid)

What you'll do:

Core Infrastructure & Cloud Administration

• Administer and support the Microsoft Exchange environment (on-premises) ensuring secure programmatic data separation in a multi-program, classified environment.
• Manage, monitor, and optimize hybrid computing architectures.
• Perform operating system and application installations, configurations, patch management, and security updates for servers and related devices.
Manage backups, disaster recovery protocols, and storage/tape management systems for both local and cloud-hosted data.

Security, Compliance, & Hardening

• Apply strict compliance and hardening updates to on-premises and cloud infrastructures.
• Represent the company during audit activities, ensuring systems meet government regulations and standards (e.g., NIST, CMMC) to maintain accreditation and authorization to operate.
Implement and manage advanced Email Threat Protection, security gateways, and cloud security postures.

Service Delivery & Tier 3 Support

• Address complex service requests and incident tickets submitted by the user community.
• Manage a senior-level support queue, troubleshooting mail flow, mail headers, and data wipe processes.
Provide exceptional customer service, resolving IT issues proactively, promptly, and independently.

Project Engineering & Cross-Functional Collaboration

• Collaborate with network, security, and systems engineering teams to design scalable architectural patterns and facilitate effective issue resolution.
Support strategic IT projects, including Linux environments, enterprise networking, and cloud migration initiatives.

Position Requirements:

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related discipline (or an equivalent combination of education and experience)
• Minimum 5+ years of overall IT engineering experience or systems administration roles
• Core Systems: 5+ years of experience with MS Exchange, Office 365, and Active Directory.
Cloud Infrastructure: 1+ years of experience managing, designing within major cloud platforms (e.g., Azure, AWS, GCP) in a hybrid setup.

Preferred Characteristics:

Cybersecurity and virtual server management related experience preferred

Benefits that make life better

• Comprehensive Healthcare
• Company pension plan with 100% company match; up to 5% vested (Canada)
• Paid Time Off starting on day one
• Bonus opportunities
• Health- & Dependent Care Flexible Spending Accounts
• Short- & Long-Term Disability
• Learning & Training opportunities