IT Support Technician jobs in Vancouver, BC
Workplace Technology Support Lead
Easily applyEminence Organic Skin CareVancouver, BC V5Z 1E9- Full-time
- Monday to Friday
- Tuition reimbursement
- Extended health care
- Wellness program
- 5+ years of experience in desktop, network support, and cloud-based solutions.
- As the Workplace Technology Support Lead, you will be a key player in ensuring…
IT Operations Administrator
Easily applyNewOdlum BrownVancouver, BC V6C 3S9- $70,000–$85,000 a year
- Full-time +1
- Microsoft 365 Admin experience, including operational support and service health awareness.
- Azure experience, including identity and access concepts and…
Field Service Technician L1
Easily applyNewHosted Advantage Services Ltd.Vancouver, BC- $40,000–$57,000 a year
- Full-time +1
- Vision care
- Dental care
- Company events
- Extended health care
- On-site parking
- Capture photos and serial numbers to support inventory control and supportability.
- 1–3+ years of hands-on IT or technical field support experience (Data center,…
Implementation Technician (Vancouver, BC)
Easily applyBFG Enterprise ServicesVancouver, BC- $25–$30 an hour
- Day shift +4
- Install cable supports, pathways, and containment systems as required.
- Experience operating hand and power tools in support of cabling and hardware…
IT Supervisor
Easily applyHappy Planet FoodsBurnaby, BC- Full-time
- Lead desktop support analysts and create a consistent end-user support experience.
- You have experience supervising or leading IT support resources.
Telecom Carrier Field Technician
Easily applyCanadian Network InstallationsVancouver, BC- $25–$30 an hour
- Full-time
- Weekends as needed +1
- Vision care
- Dental care
- Life insurance
- Disability insurance
- Extended health care
- Currently, we are seeking a technician who possess a strong understanding of Central Office environments with a focus on telecom equipment installation and…
Structured Cabling Technician (Data)
Easily applyLow Voltage Data TechnicianMetro Vancouver Regional District, BC- $25–$35 an hour
- Full-time
- Provide technical support and troubleshooting services for low voltage cabling.
- Collaborate with other technicians and project managers to ensure timely…
Structured Cabling Technician (Data)
Easily applyLow Voltage Data TechnicianMetro Vancouver Regional District, BC- $25–$35 an hour
- Full-time
- Provide technical support and troubleshooting services for low voltage cabling.
- Collaborate with other technicians and project managers to ensure timely…
IT Service Desk Analyst
Easily applyWest Coast ReductionVancouver, BC V6A 4B4- $50,000–$60,000 a year
- Full-time
- Weekends as needed +2
- RRSP match
- Extended health care
- Support users through direct coaching or remote support, as required.
- Investigate and resolve problems related to technical assistance and support.
Part-time - In Field Operations - Vancouver
Easily applyOften replies in 1 dayRoar Communications Inc.Vancouver, BC- $28 an hour
- Part-time +1
- Monday to Friday +2
- Company events
- Flexible schedule
- Ongoing maintenance, troubleshooting, and technical support of digital and.
- Document unresolved issues thoroughly for follow-up by support teams, ensuring…
Network Cable Installers
Easily applyCORE Cabling Inc.Vancouver, BC- $28–$35 an hour
- Full-time
- Weekends as needed +1
- Dental care
- Extended health care
- Our full-service, customer-focused solutions include installing voice and data cabling, connections, and related hardware, wireless design, RF surveys,…
Security Systems Technician - Vancouver Island
Easily applyConvergint Technologies LtdBurnaby, BC- $32–$38 an hour
- Tuition reimbursement
- Paid time off
- Dental care
- Designated paid holidays
- RRSP
- Provides technical support to end users when applicable.
- Colleague is key interface for the provision of technical support and training for the customer and as…
- Convergint Technologies LtdBurnaby, BC
- Tuition reimbursement
- Paid time off
- Dental care
- Designated paid holidays
- RRSP
- Provides technical support to end users when applicable.
- Colleague is key interface for the provision of technical support and training for the customer and as…
IT and ERP Administrator
Easily applyKASA SUPPLY LTD.Surrey, BC V3T 2T3- $20–$24 an hour
- Full-time
- Provide technical support to employees across all departments.
- Coordinate with ERP vendors or consultants for technical support, upgrades, and issue resolution…
- WestburneBurnaby, BC V5B 4W6
- Full-time +1
- Paid time off
- Vision care
- Dental care
- Life insurance
- Employee assistance program
- Store discount
- Serve as a trusted advisor to customers, providing technical guidance and support throughout the sales process.
- Familiarity with CRM software and sales tools.
Senior Technical Support Representative
Easily applyNewSOLV4EX GroupRichmond, BC V6V 2Z8- $72,000–$80,000 a year
- Full-time
- Paid time off
- Dental care
- Over 2 years of experience in technical support or field service roles within lithium battery, solar, or power electronics industries.
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Job Post Details
Workplace Technology Support Lead - job post
Job details
Job type
- Full-time
Shift and schedule
- Monday to Friday
Location
Benefits
Pulled from the full job description
- Tuition reimbursement
- Extended health care
- Wellness program
Full job description
Workplace Technology Support Lead
Location: 530 West Broadway, Vancouver BC, Canada
Core hours: Monday to Friday from 8am – 4:30pm PST
Onsite Role: This position is required to be onsite 5 days a week
Role Summary
As the Workplace Technology Support Lead, you will be a key player in ensuring efficient communication, collaboration, and cloud infrastructure management across the organization. In this role, you will be responsible for designing, supporting, configuring, and maintaining company-wide collaboration systems such as VOIP (RingCentral), Office 365, Atlassian (Jira, Confluence), Learning Management System - LMS (Docebo), SharePoint and Azure (both cloud and local). You will be reporting to the Senior Manager, Technical Service Operations & Security, with the Systems Administrators, Cyber Risk Analyst, Security Administrator, Cloud Architects, Data Analysts and Service Desk Analysts being direct reports.
Responsibilities
- Evaluate, manage and source vendor relationships for hardware, software, and cloud solutions.
- Maintain equipment inventory, perform installations, and ensure optimal system performance.
- Manage the processing of incoming calls to the Service Desk via both telephone and e-mail to ensure courteous, timely, and effective resolution of end user issues
- Develop and enforce request handling and escalation policies and procedures
- Assess the need for any system reconfigurations (minor or significant) based on request trends and make recommendations
- Identify, recommend, develop, and implement end user training programs to increase computer literacy and self-sufficiency
- Provide technical assistance and troubleshooting to end users for cloud solutions, collaboration tools, conferencing platforms, and connectivity.
- Ensure that data security regulations compliance and best practices are implemented across cloud platforms and communication networks.
- Maintain clear documentation of network configurations, cloud systems, and user procedures.
- Enforce request handling and escalation policies and procedures tied to Incident and Problem management
- Oversee the incident management and resolution process as incident manager
- Oversee the prioritization and escalation of IT incidents, coordinate the incident response team, and implement the workarounds
- Conduct post-mortems after major incidents
- Lead Problem Management initiatives to determine the root cause of recurring or major IT incidents/outages and come up with permanent fix recommendations
- Attend and facilitate Change Advisor Board (CAB) meetings and implement appropriate tools and processes to mature CAB maturity of the organization
- 5+ years of experience in desktop, network support, and cloud-based solutions.
- Hands-on experience implementing and managing cloud platforms, VOIP, and collaboration solutions.
- 5+ years of experience with Active Directory, Entra ID, SSO, security policies, and access controls.
- 3+ years experience managing remote workforce technology and enterprise collaboration tools.
- Experience with RingCentral, Office 365 SharePoint, OneDrive, Azure, VOIP, Active Directory, Entra ID, SSO, users access controls and security policies.
- Proficiency in Microsoft Azure, Windows Server, Active Directory, and virtualized environments.
- Knowledge of Infrastructure as Code, network security, firewalls, and access management.
- Knowledge of LMS platform Administration (experience with Docebo considered a bonus) - asset
- Exceptional interpersonal, leadership, and communication skills
Total Rewards
- Competitive salary, quarterly and annual bonuses based on individual and company goals
- 100% employer-paid premiums for extended health, health spending account, wellness program, green transportation incentive, various paid time-off options available from your first day, and product discounts Focus on professional development, 1:1 meetings with your leader, tuition assistance program and length of service rewards
The Application
Please submit a resume with a cover letter.
Closing date for applications: Thursday, August 13th, 2026, at 9pm PST.
Our Company
Eminence Organic Skin Care provides premium products and unparalleled service to leading salons, spas, beauty professionals, and retail customers. For 14 years in a row, skin care professionals have voted Eminence Organic Skin Care as their Favorite Skin Care Line and their favorite company for Product Education. As a Certified B Corporation®, we are looking for Team-members who seek to positively impact lives within our communities, give back through philanthropic endeavours, and make choices to exemplify sustainability and be stewards of the environment.
Eminence Organic Skin Care is proud to be an equal opportunity employer. We are passionate about maintaining an inclusive workplace that encourages and values diversity.
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