IT Support Technician jobs in Vancouver, BC
Field Service Technician L1
Easily applyNewHosted Advantage Services Ltd.Vancouver, BC- $40,000–$57,000 a year
- Full-time +1
- Vision care
- Dental care
- Company events
- Extended health care
- On-site parking
- Capture photos and serial numbers to support inventory control and supportability.
- 1–3+ years of hands-on IT or technical field support experience (Data center,…
Workplace Technology Support Lead
Easily applyEminence Organic Skin CareVancouver, BC V5Z 1E9- Full-time
- Monday to Friday
- Tuition reimbursement
- Extended health care
- Wellness program
- 5+ years of experience in desktop, network support, and cloud-based solutions.
- Location: 530 West Broadway, Vancouver BC, Canada.
IT Operations Administrator
Easily applyNewOdlum BrownVancouver, BC V6C 3S9- $70,000–$85,000 a year
- Full-time +1
- Microsoft 365 Admin experience, including operational support and service health awareness.
- Azure experience, including identity and access concepts and…
Implementation Technician (Vancouver, BC)
Easily applyBFG Enterprise ServicesVancouver, BC- $25–$30 an hour
- Day shift +4
- Install cable supports, pathways, and containment systems as required.
- Experience operating hand and power tools in support of cabling and hardware…
IT Supervisor
Easily applyHappy Planet FoodsBurnaby, BC- Full-time
- Lead desktop support analysts and create a consistent end-user support experience.
- You have experience supervising or leading IT support resources.
Telecom Carrier Field Technician
Easily applyCanadian Network InstallationsVancouver, BC- $25–$30 an hour
- Full-time
- Weekends as needed +1
- Vision care
- Dental care
- Life insurance
- Disability insurance
- Extended health care
- We offer infrastructure support, solutions, and network build in both wired and wireless sectors across Canada.
- Basic understanding of electrical principles.
- MTU Maintenance Canada Ltd.Delta, BC
- Full-time
- Dental care
- Life insurance
- Employee assistance program
- Disability insurance
- Company pension
- The role combines cloud workplace administration, endpoint management, security and compliance support, automation, service provider coordination, and technical…
- MTU Maintenance Canada Ltd.Delta, BC
- Full-time
- Dental care
- Life insurance
- Employee assistance program
- Disability insurance
- Company pension
- The role combines cloud workplace administration, endpoint management, security and compliance support, automation, service provider coordination, and technical…
Network Cable Installers
Easily applyCORE Cabling Inc.Vancouver, BC- $28–$35 an hour
- Full-time
- Weekends as needed +1
- Dental care
- Extended health care
- Our full-service, customer-focused solutions include installing voice and data cabling, connections, and related hardware, wireless design, RF surveys,…
Part-time - In Field Operations - Vancouver
Easily applyOften replies in 1 dayRoar Communications Inc.Vancouver, BC- $28 an hour
- Part-time +1
- Monday to Friday +2
- Company events
- Flexible schedule
- Ongoing maintenance, troubleshooting, and technical support of digital and.
- Document unresolved issues thoroughly for follow-up by support teams, ensuring…
Structured Cabling Technician (Data)
Easily applyLow Voltage Data TechnicianMetro Vancouver Regional District, BC- $25–$35 an hour
- Full-time
- Provide technical support and troubleshooting services for low voltage cabling.
- Collaborate with other technicians and project managers to ensure timely…
IT Service Desk Analyst
Easily applyWest Coast ReductionVancouver, BC V6A 4B4- $50,000–$60,000 a year
- Full-time
- Weekends as needed +2
- RRSP match
- Extended health care
- Support users through direct coaching or remote support, as required.
- Investigate and resolve problems related to technical assistance and support.
Security Systems Technician - Vancouver Island
Easily applyConvergint Technologies LtdBurnaby, BC- $32–$38 an hour
- Tuition reimbursement
- Paid time off
- Dental care
- Designated paid holidays
- RRSP
- Provides technical support to end users when applicable.
- Colleague is key interface for the provision of technical support and training for the customer and as…
- Convergint Technologies LtdBurnaby, BC
- Tuition reimbursement
- Paid time off
- Dental care
- Designated paid holidays
- RRSP
- Provides technical support to end users when applicable.
- Colleague is key interface for the provision of technical support and training for the customer and as…
Corporate IT Analyst
Easily applyNewTorus Talent Consultants LTDVancouver, BC- $35–$50 an hour
- Contract
- This role supports their Vancouver office and regional staff by ensuring smooth IT operations and providing white-glove support for executives.
Senior Technical Support Representative
Easily applyNewSOLV4EX GroupRichmond, BC V6V 2Z8- $72,000–$80,000 a year
- Full-time
- Paid time off
- Dental care
- Over 2 years of experience in technical support or field service roles within lithium battery, solar, or power electronics industries.
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Job Post Details
Field Service Technician L1 - job post
Job details
Pay
- $40,000–$57,000 a year
Job type
- Permanent
- Full-time
Location
Benefits
Pulled from the full job description
- Vision care
- Dental care
- Extended health care
- Company events
- On-site parking
Full job description
Position Overview
The Field Service Technician (L1) provides hands-on, on-site support for customers and internal infrastructure across Hosted Advantage’s colocation and managed services environment. This role performs basic break/fix, installs, and physical troubleshooting in data centers and customer sites, and acts as a critical extension of the Service Desk and Infrastructure teams for tasks that require physical presence.
Key Responsibilities
On-site Service & Dispatch
- Assist the Build and Deployment teams with the implementation of new infrastructure, including server, network, and storage deployments.
- Support Proof of Concept (POC) activities by assisting with hardware installation, configuration, connectivity testing, and validation of deployed solutions.
- Co-ordinate with project, service-desk, infrastructure and build teams to ensure deployment activities are completed according to project timelines and technical requirements.
- Perform pre-deployment and post-deployment validation checks to confirm hardware readiness, connectivity, and operational status.
- Provide hands-on support during infrastructure refreshes, migrations, outages and rollout projects, ensuring accurate documentation and reporting of completed work.
- Troubleshoot and escalate deployment-related and other issues reported by customers as required to minimize project delays and service impact.
- Assist in imaging, asset preparation, and inventory management for deployment and POC environments.
Customer Experience
- Communicate clearly with customers and internal stakeholders during on-site work and escalations.
- Maintain professionalism in customer environments and ensure work areas are left clean and secure.
- Escalate safety concerns, access issues, or scope changes immediately.
Documentation & Quality
- Update runbooks, rack elevations, cable maps, and asset records as directed.
- Capture photos and serial numbers to support inventory control and supportability.
- Follow change management guidance for any task that could impact production services.
Qualifications
Required:
- 1–3+ years of hands-on IT or technical field support experience (Data center, MSP, or enterprise).
- Comfortable working around servers, storage, and network hardware; ability to safely lift and handle equipment.
- Strong customer service and communication skills; disciplined ticketing and documentation habits.
- Valid driver’s license and ability to travel locally to customer sites and data centers.
Preferred:
- Experience in colocation environments and basic network patching/cross-connect work.
- Familiarity with ITSM tools and structured incident/change processes.
- Entry-level certifications (e.g., CompTIA A+/Network+ or equivalent).
What We Offer
· Competitive salary and benefits.
· Training and certification reimbursement.
· Mentorship and growth opportunities across Field Services, Infrastructure, and Networking.
Pay: $40,000.00-$57,000.00 per year
Benefits:
- Company events
- Dental care
- Extended health care
- On-site parking
- Vision care
Work Location: In person