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IT Support Technician jobs in Surrey, BC

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    • Provide on-site technical support to clients, ensuring minimal downtime.
    • The ideal candidate will be responsible for installing, maintaining, and repairing a…
    • Monitor and respond to emergency support request within our SLA guidelines.
    • 15 paid holidays per year (and plenty of flexibility and support).
    • Provide technical support to employees across all departments.
    • Coordinate with ERP vendors or consultants for technical support, upgrades, and issue resolution…
    • This role includes an after-hours on-call support shift rotation, which may include occasional planned and emergency after-hours support.
    • Certification in IT support or related field would be an asset.
    • Answer phone calls, emails and tickets from people who need support.
    • I would need support or training.
    • Occasional bench testing or field support may be required.
    • Contribute to improving internal technical-support processes and…
    • Provides technical support to end users when applicable.
    • Colleague is key interface for the provision of technical support and training for the customer and as…
    • Analyze application support services for process improvements, automation, and reports.
    • You can expect to support multiple worksites in Western Canada including…
    • Keep it tidy, current, and well-governed.
    • Server & Infrastructure Operations — Maintain and support the server, storage, virtualization, and SAN infrastructure…
    • Minimum 3 years supporting cash recyclers, smart safes or similar hardware and software repair and support experience within an environment with both onsite and…
    • Provides technical support to end users when applicable.
    • Colleague is key interface for the provision of technical support and training for the customer and as…
    • We are looking for lead technicians & entry-level technicians.
    • -* The position will focus on supporting/leading design, installation, and repair of surveillance…
    • Use strong communication and interpersonal skills to provide excellent support to end-users and ensure customer satisfaction.
    • Lead desktop support analysts and create a consistent end-user support experience.
    • You have experience supervising or leading IT support resources.
    • Service & Help Desk support for end users.
    • Monitor and respond to emergency support requests within our SLA guidelines.
    • Flexible schedule and work location.
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Job Post Details

Field Service Technician - job post

OMG Services
5684 Landmark Way, Surrey, BC V3S 7H1
$19.82–$35.00 an hour - Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • $19.82–$35.00 an hour

Job type

  • Full-time

Location

5684 Landmark Way, Surrey, BC V3S 7H1

Benefits

Pulled from the full job description

  • Mileage reimbursement
  • Company car

Full job description

Job Summary
We are seeking a skilled and proactive Field Service Technician to join our team. The ideal candidate will be responsible for installing, maintaining, and repairing a variety of espresso systems and equipment at Starbucks sites. This role requires strong mechanical aptitude, technical knowledge, and excellent problem-solving skills to ensure optimal system performance and customer satisfaction. The position offers opportunities for professional growth in a dynamic environment.

Duties

  • Install, troubleshoot, and repair equipment related to computer networking, computer hardware, and low voltage systems.
  • Perform routine maintenance to ensure systems operate efficiently and reliably.
  • Interpret schematics, technical manuals, and wiring diagrams to accurately diagnose issues.
  • Use hand tools and mechanical knowledge to perform repairs and adjustments on various equipment.
  • Conduct system testing and calibration to meet operational specifications.
  • Provide on-site technical support to clients, ensuring minimal downtime.
  • Document service activities, including repairs performed and parts used, in detailed reports.
  • Collaborate with team members to resolve complex technical problems quickly and effectively.

Requirements

  • Proven experience with computer networking, hardware installation, maintenance, and troubleshooting.
  • Mechanical knowledge with the ability to use hand tools effectively.
  • Familiarity with schematics and wiring diagrams for low voltage systems.
  • Strong understanding of computer hardware components and assembly.
  • Ability to read and interpret technical manuals and schematics accurately.
  • Excellent problem-solving skills with a focus on customer service.
  • Valid driver’s license with a clean driving record; willingness to travel frequently to client sites.
  • Prior experience working with low voltage systems is preferred but not mandatory.
  • Strong communication skills and the ability to work independently or as part of a team in diverse environments. This position is integral to maintaining the reliability of our clients’ systems while providing exceptional service through technical expertise and professionalism.

Pay: $19.82-$35.00 per hour

Benefits:

  • Company car
  • Mileage reimbursement

Work Location: In person

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