IT Support Contractor jobs

About Alamos

Alamos is a Canadian-based intermediate gold producer with diversified production from three operations in North America. This includes the Island Gold District and Young-Davidson mine in northern Ontario, Canada, and the Mulatos District in Sonora State, Mexico. Additionally, the Company has a strong portfolio of growth projects, including the Phase 3+ Expansion at Island Gold, and the Lynn Lake project in Manitoba, Canada. Alamos employs more than 2,400 people and is committed to the highest standards of sustainable development. The Company’s shares are traded on the TSX and NYSE under the symbol “AGI”.

Senior IT Systems and Network Administrator

This position reports directly to the Project Director with a secondary reporting line to the VP IT. The Senior IT Systems and Network Administrator is responsible for managing on-site IT resources, partners, vendors, and contractors to collectively deliver reliable IT Infrastructure and Solutions across multiple regional locations, including remote mining sites. This role demands a combination of strong technical expertise in systems and network administration and adaptability to dynamic environments. The incumbent will support and maintain complex Microsoft-based systems and Cisco network infrastructure, ensuring high availability and performance to meet operational demands. This role will lead a small group of internal and external IT resources while delivering against centrally defined standards and frameworks.

Primary Responsibilities

Department Management and Coordination:

• Standard supervisory duties such as departmental budgeting and cost control, team development, and delivery against SLA’s.

Systems Administration (Microsoft Platform):

• Server Management:
  • Install, configure, maintain, and troubleshoot Windows Server environments, including Active Directory, DNS, DHCP, and Group Policy.
  • Manage virtualized environments (VMware) to support system scalability and performance.
  Perform regular backups, disaster recovery planning, and system updates
• User and Device Management:
  • Oversee user account provisioning and permissions via Active Directory and Azure AD.
  • Support Office 365 applications, Microsoft Teams, and Exchange Online.
  • Ensure endpoint management through tools like Microsoft Intune or Airwatch.
• Security
  
  • Implement and maintain security policies, patch management, and next-gen endpoint protection solutions.
  • Monitor and mitigate cybersecurity threats in compliance with company standards.

Network Administration (Cisco Platform):

• Infrastructure Management:
  • Work with the Network Manager to locally configure, monitor, and maintain Cisco routers, switches, VLANS, and firewalls.
  Troubleshoot and resolve network performance issues, including latency, packet loss, and outages.
• Wireless and Remote Connectivity:
  • Support and maintain wireless network solutions across remote and urban locations
• Monitoring and Optimization:
  • Continuously monitor and optimize network performance to meet operational needs, particularly in high-demand or remote locations

Support for Remote Mining Operations

• On-Site Support:
  • Provide hands-on support for hardware and software issues at remote sites, including basic peripherals and industrial IT systems.
  • Train on-site staff in basic IT troubleshooting and ensure proper use of IT systems
  • deploy, configure and troubleshoot IT systems and networks
  • Ensure IT infrastructure at remote locations is operational and aligned with corporate standards
  
  

Skills & Qualifications Requirements:

• Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field.
• Certifications such as MCSE, CCNA/CCNP, or equivalent.
• 7+ years of experience managing teams, IT systems and network administration for medium to large companies with complex infrastructure requirements.
• Experience in industries with remote operations, such as mining, oil & gas, or utilities, is an asset.
• Experience leading medium to large-scale business projects.
• High proficiency with Microsoft systems, including Windows Server, Active Directory, Azure, Office 365, and MDM.
• In-depth working experience with Cisco network infrastructure, including switches, routers, and firewalls.
• Working proficiency with virtualization technologies (Hyper-V, VMware).
• Experience with backup and disaster recovery solutions (e.g., Veeam, Barracuda).
• Working knowledge of IT security principles and tools (e.g., endpoint protection, firewalls).
• People Leadership and communication skills with strong problem-solving and troubleshooting abilities.
• Ability to work independently and in team environments in remote and resource-constrained environments under occasional high-pressure situations
• Ability to work in challenging conditions, including rugged terrains and extreme weather

Alamos Gold Inc. may use artificial intelligence to initially screen or assess applicants for this position with respect to mandatory job requirements.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Alamos Gold Inc. (the “Company”) is committed to creating and maintaining an accessible environment for all third parties, and will provide accommodation where required. The Company is committed to excellence in serving all third parties including people with disabilities and will do so by preventing and removing barriers to accessibility and meeting the requirements under the Act in a timely fashion.

Salary Range: CAD $98,600 to $147,900/ year

The expected salary range for this role is intended to support transparency and informed decision making. Final compensation will be based on skills, experience and internal equity.

This is an existing vacancy.

Education

• Bachelor's degree or better in Information Technology

Skills

• Communication
• Ability to Prioritize Multiple Deadlines
• Defining Problems
• Flexibility