Skip to main content
Post your resume and find your next job on Indeed!

IT Support Analyst jobs in Edmonton, AB

Sort by: -
    • Employee Assistance Program to support you and your family;
    • IT provide support to a group of lawyers and all members of the Firm.
    • View all Miller Thomson jobs - Edmonton jobs - Information Technology Specialist jobs in Edmonton, AB
    • Salary Search: Information Technology (IT) salaries in Edmonton, AB
    • See popular questions & answers about Miller Thomson
    • Provide first-line support for users of Citrix virtual desktops and applications.
    • Take part in on-call support, scheduled and shared with other members of the…
    • At least 1 year’s iOS (iPhone & iPad) support experience.
    • At least 1 years’ experience in a help desk or technical support role is preferred.
    • Provide technical support and administration for our business-critical systems, including:
    • Provide professional onsite support for business leaders and…
    • Minimum of five (5) years of experience in the information systems management field providing application management and support services.
    • Set up and support meeting rooms and audio-visual equipment, including Microsoft Teams Rooms, and help with VIP and executive support as needed.
    • Provide support for training and new employee orientation.
    • The IT Support Technician reports directly to the IT Manager.
    • 2-5 years of related experience.
    • Several years hands-on experience as Server Admin providing technical support on Windows server, storage, network, and system management tools.
    • Provide feedback on support processes and suggest improvements.
    • Require availability for on-call support outside of regular working hours.
    • Comfortable providing one-on-one support.
    • The role is an entry level position, acting as a first line response to our internal users and partners located at our…
    • Oversee the configuration, deployment, and support of operating systems across servers and workstations.
    • Manage and maintain cloud-based services.
    • Legacy software and custom application support.
    • Maves WMS (or similar Warehouse Management Systems) support.
    • Work schedule: Monday to Friday with regular after-…
    • You have 1+ years of experience in field service or technical support, ideally in an MSP environment.
    • Provide after-hours and weekend support, and take part in…
    • Manage daily store operations and maintain excellent customer service.
    • Recommend computers, components, and accessories based on customer needs and budget.
    • Maintain knowledge base articles and support standardized field-service processes.
    • Excellent customer service skills, including calm, professional onsite…
Get email updates for the latest IT Support Analyst jobs in Edmonton, AB

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

service desk analyst

Career Resources:

Job Post Details

Information Technology (IT)
Edmonton, AB T5J 4G8
Full-time

Job details

Pay information not provided
Vision care, Dental care, Life insurance, Employee assistance program, Disability insurance
Full-time
Edmonton, AB T5J 4G8

Full job description

As a recognized national business law firm, we support, grow, and impact our communities through our work. We help entrepreneurs, companies, and professionals shape and build the Canadian economy.
When you start a career with Miller Thomson, you join a firm that puts its people first. We provide the opportunity to influence the course of your career, community, and workplace with the support and backing of a national organization. While teamwork and collaboration are hallmarks of our culture, we accept and encourage individuality. You can expect a friendly, safe, and supportive environment where your colleagues will rally around to help you succeed.
Find the spark that will propel your career to new heights. Apply today to join a firm that is dedicated to you.

Thank you for your interest in working with Miller Thomson LLP. In anticipation of future career opportunities at Miller Thomson, this posting will enable you to submit your application and be first in line for future career opportunities.
We encourage you to APPLY now.
We offer IT opportunities in IT Applications Services, IT Business Services, IT Infrastructure and Operations, and IT Support Services; these roles can be based out of any of our offices nationally:
  • IT Support Specialists
  • Solutions Specialists and Application Specialists
  • Security Analysts
  • Network Administrators
IT provide support to a group of lawyers and all members of the Firm. While previous experience would be helpful, candidates with strong organization skills, a keen attention to detail and a desire to develop valuable skills as in any roles of IT are welcome to apply.

What you'll bring:
  • Community College Certificate/Diploma and/or equivalent experience working.
  • Proficient knowledge of Microsoft Office Suite 2013.
  • Knowledge of the English language, including spelling, word meaning and word usage.
  • French language proficiency for our Montreal office.
  • Exceptional client service skills.
  • Organizational skills required to effectively multi-task.
  • Ability to take initiative and work independently.
  • Communication and interpersonal skills necessary to interact with a number of individuals.
  • Writing skills necessary to draft and proofread documents and correspondence.
  • Detail-oriented in order to keep track of multiple files.
  • Ability to work as a member of a team.
  • Ability to follow instructions and attention to detail.
  • Ability to demonstrate independent judgment and solve problems.
  • Adaptable.
What we offer:
We believe in the importance of a Total Compensation package, ensuring our mix of salary, benefits, and perks are competitive within the market as well as a work-life balance. We offer:
  • A comprehensive Benefits package that includes Health, Dental and Vision Care, Employee Assistance Program, Life Insurance, Short Term and Long Term Disability Insurance, 3+ Weeks' Vacation and 10 Personal Days;
  • A Diverse and Inclusive Workplace;
  • Flexible working options;
  • Maternity Leave Top-up;
  • A Firm matching Group Retirement Savings plan;
  • An individual TFSA with low fund management fees and competitive investment options;
  • Employee Assistance Program to support you and your family;
  • A wellness spending account to foster employee well-being;
  • Professional Development opportunities;
  • Employee appreciation events;
  • Charitable giving programs.
Who we are:
Miller Thomson LLP is one of Canada's fastest-growing national business law firms, with ten offices across the country. Our consistent ability to provide practical, creative and cost-effective advice, combined with an unyielding service commitment to our clients and a strong dedication to our lawyers, staff and the communities in which we practice, gives us a unique position in the Canadian legal industry.

Miller Thomson LLP is an equal-opportunity employer and is committed to equity, diversity, inclusion, and accessibility.

While we thank all applicants for their interest, due to the high volume of applications we receive, we are unable to respond to queries individually, and only those selected for an interview will be contacted. No phone calls or agencies, please.

Miller Thomson will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our People and Culture department of the nature of the accommodation that you may require, to ensure your equal participation.
Let Employers Find YouUpload Your Resume