IT Specialist jobs in Ottawa, ON

About Inpho

Inpho is a fast-growing startup developing cutting-edge optoelectronic solutions for next-generation communications and photonic systems. Our new class of electro-photonic chips is poised to disrupt the optical interconnect market — enabling lower-cost builds of existing systems, new architectures with significantly higher price/performance, and a new generation of high-speed interconnects that haven't been possible until now.

About the Role

We're looking for an IT Manager to lead our technology infrastructure and data security as we scale. This is a hands-on role: you'll be building the function from the ground up, doing the day-to-day IT work yourself in the early days while you build and lead the team around you. You'll work across a multisite environment (Ottawa, Montreal, Halifax, Calgary, United States, Europe, and Asia) spanning different time zones, and partner closely with engineering to support our Electronic Design Automation (EDA) and High-Performance Computing (HPC) environments.

Key Responsibilities

• Build and lead a small, talented IT support and systems team.
• Define, plan, and manage IT infrastructure, cloud services, and local office networks, scaling for fast growth.
• Secure valuable intellectual property.
• Support EDA tool environments and HPC clusters.
• Manage IT budgets, vendor contracts, and hardware/software licensing.
• Support ERP rollout, integration, customizations and maintenance.
• Respond to incoming IT helpdesk support requests and provide timely resolution to issues.
• Define, maintain and enforce strong cybersecurity, backup, and data protection compliance policies. Provide ongoing training and support to staff members.
• Work across SharePoint, MS365, Epicor Kinetics and Salesforce environments.

Additional Hands-On Responsibilities (Until the Team Is Built Out)

• Deploy new user accounts and laptops.
• Troubleshoot Windows 365 Cloud PC connection and performance issues.
• Reset passwords and manage account access.
• Assign licenses and guide users on setup.
• Track and resolve support tickets via our helpdesk system.
• Manage hardware refreshes and repairs and coordinate with hardware suppliers on warranty issues and purchasing.

Qualifications

• Bachelor's degree in Computer Science, IT, or a related field.
• 8+ years of IT experience, including at least 3 years in a management role.
• Experience in a start-up or high-tech engineering and/or high growth environment.
• Experience with secure Windows Cloud Environments, Windows Server, Windows 10/11, MS365, ERPs (Epicor preferred).
• Strong cybersecurity, backup, and data protection compliance experience
• Ability and experience successfully assessing an organization’s IT needs and building a team to deliver on those requirements.
• Knowledge of EDA workflows, Linux cluster management, Mac OS, and SQL databases is highly desirable.

Soft Skills

• Hands-on mindset, especially as the team grows coupled with the ability and willingness to roll up your sleeves as required.
• Can-do, go-getter attitude that thrives in a dynamic environment.
• Strong team player with a customer focused and solution minded approach.
• Excellent communication skills across engineering and commercial functions, internally and externally.
• Ability to lead by influence.

Why Join Inpho?

• Be part of a mission-driven startup shaping the future of photonics.
• Competitive salary, full health benefits and equity packages, flexible work environment, and career growth opportunities.

Come work with a dynamic, high-talent team to build and commercialize the highest performance photonics chips in the world!

Additional Information

This posting is for a newly created position.

The expected compensation range for this position is CAD$100,000 - $145,000 annually. Actual compensation offered for this position will be determined based on a variety of factors, including the candidate’s skills, level, experience, qualifications, and overall fit for the role.

Inpho may use Artificial Intelligence (AI) to support aspects of the recruitment process, including candidate screening and assessment. All final hiring decisions are made by Inpho’s Hiring Team.

Inpho is an equal opportunity employer committed to fostering an inclusive, diverse, and respectful workplace. We provide equal employment opportunities without discrimination based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

If you require accommodation during the recruitment process, please contact Inpho Human Resources at hr@inpho.io

We thank all candidates for their interest in Inpho. Only those candidates selected for an interview will be contacted.

Pay: $100,000.00-$145,000.00 per year

Work Location: In person