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Project Technician – Tier 3 Network & Infrastructure Specialist
291 Woodlawn Rd W Unit C3, Guelph, ON N1H 7L6

Job details

$90,000–$100,000 a year
Full-time
Monday to Friday
291 Woodlawn Rd W Unit C3, Guelph, ON N1H 7L6

Full job description

Ready to take your career to the next level? Invest in yourself!
MSP Corp is a dynamic and evolving organization. Our team is energetic, multidisciplinary, and high performing. We thrive on the diversity of our team members and believe that any candidate could be the talent we are looking for to take us to the next level. As we continue to grow, we are seeking a Project Technician – L3 Networking Specialist to join us in creating innovative technology solutions that will shape the future of modern work for our clients.


About the Role

As a Project Technician – Tier 3 Network & Infrastructure Specialist, you will play a senior hands-on role in the planning, design, and delivery of complex network and infrastructure deployments for our clients. This position blends advanced networking expertise with deep server, virtualization, and on‑prem infrastructure deployment skills. You will be responsible for both design and execution, including on‑site work such as racking equipment, deploying servers, and implementing enterprise-grade solutions across hybrid environments. This role is ideal for a senior technician or engineer who is equally comfortable configuring firewalls and switches and deploying Windows server infrastructure, hypervisors, and storage platforms.

  • Location: London - Guelph
  • Schedule: Monday to Friday, 40 hours per week, 8:30 a.m. – 5:00 p.m.
  • Work Mode: Hybrid (office, client sites, and remote)


What You Will Do

  • Lead the implementation of complex networking projects including new site builds, upgrades, and migrations.
  • Design, configure, and deploy enterprise LAN/WAN, VPN, SD‑WAN, and firewall solutions (e.g., FortiGate, Cisco/Meraki, Palo Alto).
  • Perform advanced Tier 3 troubleshooting and root‑cause analysis for escalated network issues.
  • Ensure security best practices and compliance standards are met (segmentation, MFA, encryption, secure access).
  • Deploy and configure Windows Server environments, including:
    • Active Directory
    • DNS, DHCP
    • Group Policy
    • File & Print Services
    • RDS
  • Perform on‑site infrastructure work, including:
    • Racking and cabling servers, storage, and networking gear
    • Coordinating power, cooling, and rack layouts
  • Deploy and configure hypervisors and virtualization platforms, including:
    • VMware ESXi / vSphere
    • Windows‑based virtualization platforms
  • Design and deploy server and storage solutions, including:
    • NAS and SAN platforms
    • Windows Server clustering (asset)
  • Participate in server refreshes, datacenter moves, and hybrid cloud integrations.
  • Work with vendors to deploy or migrate customer line of business applications.
  • Deploy and integrate Azure infrastructure (asset), including:
    • Virtual machines
    • Networking components
    • Hybrid identity and connectivity
  • Support hybrid environments integrating on‑prem infrastructure with cloud services.
  • Collaborate with project managers, solution architects, and clients to define scope and technical requirements.
  • Document all designs, configurations, and deliverables clearly in internal documentation systems.
  • Provide technical guidance and mentorship to junior technicians and operations teams.
  • Participate in client meetings and provide post‑deployment support and knowledge transfer.


What We Are Looking For

  • College diploma or university degree in Information Technology or a related field.
  • 5–7+ years of experience in project delivery within an MSP or enterprise IT environment.
  • Strong hands‑on experience with:
  • Enterprise networking (routing, switching, VLANs, VPNs)
  • Windows Server environments and core Windows services
  • Physical infrastructure deployments and on‑site work
  • Proven ability to manage and deliver multiple client projects concurrently.
  • Excellent troubleshooting, documentation, and communication skills.
  • Assets & Preferred Qualifications
  • VMware ESXi / vSphere experience
  • Windows Server clustering
  • Azure infrastructure experience
  • Fortinet NSE 4+ or equivalent
  • Cisco CCNP or equivalent
  • MCSA certifications (or equivalent experience)
  • AZ‑104 (or equivalent Azure experience)
  • PowerShell or automation experience


Why MSP Corp

  • Benefits package.
  • Dynamic work environment.
  • Corporate gym discounts.
  • Wellness days.
  • Opportunities for growth and training.


Ready to make a difference? Join us and shape the future of modern work. Apply today!

Diversity, Equity, Inclusion, and Accessibility Statement: At MSP Corp, we believe that diversity, equity, inclusion and accessibility are essential for fostering a healthy and innovative work environment. We are committed to creating a workplace where everyone, regardless of age, gender, ethnicity, sexual orientation, ability, or any other characteristic, feels valued and respected. We encourage applications from individuals of diverse backgrounds and perspectives and ensure a fair and inclusive recruitment process.

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