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    • Hours of work: Full-time (37.5 hrs/wk) Flexible Work Role: Resident.
    • The ideal candidate will have a broad base of knowledge and experience across the data…
    • Build prototypes, tools, and integrations, using AI-assisted development where it fits.
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    • Flexibility to work days or nights when operational work calls for it.
    • Build scripts, models, and small tools to answer engineering questions, using AI where it…
    • Is interested in using technology and data to improve efficiencies in the organization, not simply maintain it.
    • Microsoft 365 and Microsoft cloud technologies.
    • Provide senior level support to the Technician and Technical analyst roles.
    • Employment Status: Full-Time Regular.
    • Respond to support calls and system outages.
    • When you identify a risk, there is a process for scoping it, scheduling it, and getting it done.
    • Some of that means cleaning up what exists and making it right.
    • A professional customer facing position, the Support Specialist is accountable for resolving customer software-related questions in a timely, efficient and…
    • This role will bridge the gap between day-to-day user support and foundational infrastructure management.
    • The IT Support Specialist will handle everything from…
    • Employment Type: Temporary Full Time.
    • Hours of Work: 7.5 hours per day - 5 day week (M-F).
    • The Corporate Information Analyst II will provide EDRM (electronic…
    • Over 5 years of experience as a software developer, support analyst, system administrator, or database administrator.
    • You will be responsible for:
    • You’re a strategic technology partner who thrives at the intersection of business and systems!
    • You have a passion for solving complex challenges, uncovering…
    • In this role, you will be the primary point of contact for ERP and related business application requests, including Salesforce, Smartsheet, and in-house tools,…
    • Help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule.
    • We are looking for an existing Economic Analyst - AI Trainer…
    • Help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule.
    • We are looking for an existing Quantitative Analyst - AI…
    • 3+ years experience as a Desktop Support analyst troubleshooting and resolving hardware/ software issues.
    • This role is split between leading infrastructure…
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IT Advisor
Surrey, BC
$109,000–$138,000 a year
Permanent, Full-time

Job details

$109,000–$138,000 a year
Permanent, Full-time
Surrey, BC

Full job description

A workplace powered by you

Powertech Labs Inc is a cleantech company with the mission of being a trusted innovation partner providing solutions,
specialised testing, and technical expertise for a safe and sustainable global energy future. Powertech has a global
reputation for delivering transformative solutions in both the electric power industry as well as the transport sector. A clean
future will be driven by electric and hydrogen power, and we will help get there.

We are always guided by our values as a global clean-technology and engineering company:
  • Safety: This top everything. We do our work safely or we do not do it at all.
  • Challenges: We ready ourselves for the hardest challenges – through attaining accreditations, developing industry-
leading innovative products & services, investing in our labs, hiring great people, and making them better.
  • Diverse Teams: We are strongest together and capitalize on our varied attributes – together we are more than the
sum of parts.
  • Our Customers: Customers fuel this company and we constantly work with them to earn and retain their trust and
loyalty. We expect that our customers hold us accountable to our commitments.
  • Excellence: Striving for excellence, acting with integrity, and having the highest standards in quality are core to
what we do.

IT Advisor

Number of positions: 1 Job Location:

Employment type: Permanent Region: Lower Mainland

Hours of work: Full-time (37.5 hrs/wk) Flexible Work Role: Resident

Annual salary: $109K - $138K

Position Highlights
We are seeking a skilled IT Advisor to support the IT Services, Development and Cybersecurity functions at Powertech
Labs Inc. and Powertech USA. Reporting to the Snr IT Manager, this role is crucial for ensuring security and efficiency of
our IT services. The ideal candidate will have a broad base of knowledge and experience across the data centre, endpoint
devices, cloud services, DevOps, and cybersecurity technologies, with an outgoing demeanor and exceptional customer
service skills.

What you'll do

Provide leadership and guidance to outsourced service providers and ensure that the outsourcing team follows Powertech
policies and guidelines and meets contractual requirements.
Review and approve Technology service requests, including accepting and reviewing the request, making approval
decisions, tracking and communicating request approval status to requester, and ensuring timely closure.
Implement, monitor and manage security infrastructure, endpoint, DevOps environments and cloud solutions to safeguard
against cyber threats.
Monitor and manage vulnerabilities across the IT infrastructure and DevOps environments ensuring timely identification and
remediation.
Partner with the Power Systems and software teams to provide end-to-end information technology support across the
application lifecycle, including development and testing environments, infrastructure, cloud services, cybersecurity, access
management, integrations, release readiness, production support, backup and recovery, and operational sustainment.
Conduct regular security audits and assessments to identify vulnerabilities and weaknesses, implementing corrective
actions promptly.
Lead software asset management initiatives, including reviewing software license deployment and optimizing use of
software assets.
Analyze infrastructure capacity and performance metrics, and support status based on hardware and software product
lifecycle.
Oversee infrastructure upgrade and refresh initiatives and provide input from infrastructure and cybersecurity operations
perspective.
Contribute to the development and enforcement of IT security policies, ensuring alignment with industry best practices and
regulatory requirements.
Keep abreast of emerging technologies, industry trends, and advancements in artificial intelligence, cybersecurity, cloud
services, and IT operations, and assess opportunities to apply them to improve service delivery, security, and operational
efficiency.
Provide detailed recommendations and execute improvement opportunities in service request and other operational
processes.
Collaborate with Powertech Labs and Powertech USA stakeholders and other Technology groups to ensure that operational
and project Infrastructure needs are met.
Perform remote support for traveling and remote workers.

Provide feedback and recommendations on operation processes, procedures and infrastructure environment
documentation.
Oversee the review of project sustainment impact assessment and production turnover activities.
Engage and be a subject matter expert in infrastructure and cybersecurity operations invoice review, material acquisition,
and budget management.

What you bring

University degree in Information Systems or similar.
Over 5 years relevant experience in IT Infrastructure technology concepts, including data center, system management, end
point devices, DevOps environments, cloud services, virtualization, storage, security and mobility. An equivalent
combination of education and experience will also be considered.
Microsoft Certified Solutions Associate (MCSA), ITIL certification, CompTIA certification and (ISC)2 certification is desirable.
Verifiable work experience with the following security tools and technologies such as Checkpoint, Cisco Secure Access,
Cisco Firepower/ASA, Palo Alto Firewalls and Azure Sentinel
The ability to understand Powertech department IT infrastructure requirements
Good understanding of cybersecurity threats, risks, and mitigations
Strong customer focus with desire to deliver exceptional client service
Experience in 3rd party vendor management
Excellent oral and written communication skills
Excellent interpersonal skills and proven ability to communicate with a wide range of technical, non-technical and business
audiences

What we offer

Location: Surrey B.C.
Job Status: Full-Time Regular
Affiliation: M&P
Level: P3
Annual Salary: $109K - $138K

What else you should know

Powertech Labs is an equal opportunity employer. We include everyone. We welcome applications from anyone, including
members of visible minorities, women, Indigenous peoples, persons with disabilities, persons of minority sexual orientations
and gender identities, and others with the skills and knowledge to productively engage with diverse communities. We are
also happy to provide reasonable accommodations throughout the selection process and while working at Powertech Labs.

Maintaining customer-confidence and our reputation is key: To this end, all our campus and laboratories are accredited to
ISO9001 (quality), ISO14001 (environment stewardship) and ISO45001 (safety) and IEC/ISO 17025 for over 100 standards.
To complement the focus on accreditation, we encourage our experts to drive global standards and provide development
opportunities for all staff to grow in their role and to advance in their careers.

Working at Powertech is not a job but a career. If you want to be a part of a growing clean technology company that is
impactful and working towards a common goal of accelerating the world towards a net zero carbon future, come and join
our team.

Date Posted: 2026-10-06 Closing Date: 2026-10-16

For internal use 52535210

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