Household Manager jobs in Kleinburg, ON

About the BridgGroup of Companies:

The Bridg Group of Companies (TBGOC) has been in business for over 24 years and provides exceptional consumer services in the Financial and Real Estate world.

Our mission is to change lives one client at a time and to be the home of all your financial needs!

We aim to foster a culture of caring and accountability. Caring for our clients and employees in a team working environment. As a company we focus on working on diversified services that allow each client to reach their financial goals. But we also aim to ensure that our team experiences personal growth in their careers by offering ongoing training and development opportunities.

If you are an energetic professional Property Manager with excellent communication, then we would like to hear from you! Reporting to the President & Vice President, the Property Manager will oversee and coordinate all aspects of a portfolio of rental residential buildings throughout Ontario and parts of US while focusing on efficiency and innovation to provide first class resident experience while driving income.

Position: Property Manager

Compensation: $50, 000 - $70, 000

Expected Start date As soon as possible

Benefits:

• 10 Days Paid Vacation Days
• 3 Paid Sick Days
• Commissions
• Group Benefits (Medical, Dental, Vision)
• Ongoing Professional Development
• Daily Snacks and Beverages

Major Responsibilities

Mission Statement/ Continued Lifetime Value Experience: must embrace and contribute to our philosophy in changing lives.

• Foster our core values with red carpet, white glove service.
• Assist all B2C’s, B2E’s, B2Ps and B2Bs.
• Uphold our 4-hour guaranteed response time.
• Support our #changinglives mindset by adapting to our CLVE Philosophy via Telephone, Email, Virtual & Face to Face interactions to ensure targets are met

Company Compliance:

• Complete daily compliance checklists during planning times.
• Promote and participate in company corporate culture philosophy-Teamwork, Team Participation, Corporate Events, Lead By Example Approach, High Performing and adherence to our Employee Code of Conduct - Attitude, Assertiveness, Accountability (Triple AAA) & Provent Productivity Method - CLVE, Compliance, Deadlines (CCD)
• Increase client/employee retention.
• Foster and follow daily process & policies
• Meet deadlines for tasks and projects.

Key Accountabilities:

• Work with a small team to coordinate, instruct and provide direction for Repair and Maintenance work orders
• Monitor all Tenant Leases to ensure renewals and notices for rent increase are delivered on-time
• Manage escalated matters that require communication between different parties, recording notes and provide updates to owners
• Handle escalated calls to tenants for Rent, Utility & Chargeback collections
• Understand and Adhere to local Landlord Tenant Board and Residential Tenancy Act while being able to search and navigate these websites
• Ability to understand the use of all forms on the LTB website and be able to complete all forms
• Collect all 3rd Party reports and Review and Assess for accuracy of incoming rental funds and funds spent
• Review and Sign Off utility bills, equipment rentals, and invoices
• Schedule and conduct Move In and Move Out inspections and complete and file your inspection report
• Complete & Submit final sign off of all completed work orders ensuring quality control & compliance is completed
• Review and monitor monthly rent collection reports
• Liaison with Management and Real Estate Team regarding vacancies and new tenancy agreements
• Attend viewings and meet prospect tenants – collect and review information
• Conduct scheduled and impromptu inspections of properties, including vacant unit inspections, on a frequent basis.
• Manage the Key inventory – regularly check, update and monitor key boxes and lock boxes
• Ensure that WHIMIS regulations and Health and Safety standards are up-to-date and adhered to by all off-site staffs
• Assist in the Training of new Administrative Assistants
• Must be able to travel bi-weekly across Ontario and the US up to 5 days
• Other projects/tasks assigned

Qualifications:

• Minimum 5+ Years’ experience in a Residential Property Manager’s role
• Minimum college diploma required preferably in Property Management/Administrator or Real Estate will be considered an asset
• Have working knowledge of local real estate markets including rental/vacancy rates and operating cost comparisons throughout North America where rental portfolio exist
• Must have strong knowledge of the Landlord-Tenant Act and Residential Tenants Act in Ontario & US Landlord Regulation will be consider an asset.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint and Outlook) is required
• Advanced Excel skills including XLOOKUP, PivotTables, Macros, etc.
• Must be flexible to come in early or stay late with little or no advance notice to accommodate viewings, move in’s & move out’s
• Excellent oral and written communication skills to effectively communicate across all levels within, as well as outside the organization
• Must conducts oneself in a highly professional manner and operates with a high degree of discretion and confidentiality
• Must be a great problem solver with all disputes and must find quick and cost-effective resolutions for the company
• Must be pet friendly
• Valid ‘G’ Driver’s License and access to a reliable vehicle.
• Goal-Driven Focus: Their desire to hit targets and/or completed tasks/ assignment/ projects that outweighs any temporary hesitation or fear of social awkwardness
• Assertive Communication: They initiate conversations effortlessly and clearly articulate value propositions without sounding aggressive or pushy.
• Resilience to Rejection: They do not take "no" personally. Instead, they view objections as natural steps in the workplace to learn and perform better
• High Empathy: They are socially bold but highly perceptive, allowing them to read body language, actively listen, and adapt their pitch to the needs of team members or clients
• Natural Curiosity: They ask deep, probing questions to uncover pain points because they genuinely enjoy learning about people and solving problems.
• Unwavering Confidence: They project authority and belief in their service/product, which instantly builds trust and credibility with prospects and team.
• Effective communication involves conveying your message clearly, concisely and accurately with an advanced level of the English Language
• Technical Proficiency, must type a min of 50 words/minute and advanced in excel with MS Word, MS PowerPoint and MS Excel, Outlook, Google Chrome, etc.
• Resides in close proximity to the office in Vaughan (preferred).
• Must own a vehicle and have full access at all times
• Mandatory attendance at all events.

Work Schedule:

• Monday to Friday start 8:30 AM – 5:00 PM
• A flexible schedule for evening & weekend viewings is required and when needed only
• Work Remotely: No

The Company is an equal opportunity employer, and we strive to provide a culturally diverse workforce. We will not discriminate based on race, creed, color, national origin, age, sex, religion, marital status, sexual orientation, or disability. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Job Type: Full-time

Pay: $50,000.00-$70,000.00 per year

Benefits:

• Company events
• Dental care
• Discounted or free food
• Extended health care
• Life insurance
• On-site parking
• Vision care

Experience:

• property management: 5 years (preferred)

Work Location: In person