House Manager jobs in Charlottetown, PE

Organization Overview

Founded in 1969, the UPEI Student Union is the oldest incorporated student organization at the University of Prince Edward Island. With over 5,000 members, the UPEISU provides a range of services, including health and dental plans, funding, event programming, a campus pub and more. The UPEISU is unique in that it is the primary student advocacy organization on PEI; in other provinces, this responsibility is managed by a dedicated provincial advocacy group.

The Fox & Crow is the campus pub and café for students, staff, faculty and visitors to the UPEI campus. The Fox & Crow is open all day to provide a place for everyone to eat, drink, relax and hang out while on campus. The pub also plays host to several events throughout the year for students, clubs and campus departments.

Position Purpose

The Hospitality Manager is a full-time seasonal employee of the UPEISU who works with and is accountable to the Operations Manager. The Hospitality Manager is responsible for the daily Front of House Operations of the Fox & Crow. Duties include training and guiding all FOH staff throughout the year, posting on social media, event execution, as well as other duties as required.

Staff Responsibilities

• Manage operations with passion, integrity, and knowledge while promoting the culture and values of the UPEI Student Union.
• Initiate training practices and enforce operational and personnel policies and procedures
• Execute ongoing training with staff as needed during the year
• Organize staff orientation in conjunction with the Operations Manager
• Assist with screening, interviewing and hiring staff as required in conjunction with the Operations Manager
• Conduct staff evaluations in conjunction with the Operations Manager
• Develop staff schedules
• Develop and implement staff incentive programs
• Act as a liaison between front of house and back of house staff during the shift and expedite orders as needed.
• Organize and execute staff meetings
• Ensure staff have appropriate certification, including but not limited to, Responsible Beverage Service and Food Safety Training
• Checking in on dining customers to inquire about food and service quality
• Oversee the floor service and assist as required
• Sit in on disciplinary meetings and staff evaluations in conjunction with the Manager
• Resolve customer complaints in a professional manner.
• Assist with execution of events in conjunction with the Operations Manager

Inventory & Equipment

• Order and ensure bar and cafe operations are fully stocked at appropriate inventory levels
• Ensure all front of house equipment is maintained and in working order

Financial Responsibility

• Balance and submit daily sales, inventory, and deposit reports
• Responsible for requesting and maintenance of floats

Marketing & Event Management

• Collaborate with the Communications and Marketing Manager and Operations Manager on marketing strategies for the operations.
• Post on social media as required
• Execute events as required by the Operations Manager
• Initiate in house food and beverage promotions

Compliance & Cleaning

• Record daily temperatures as required by the Department of Health and Wellness
• Develop and monitor daily, weekly, monthly and yearly cleaning schedules
• Ensure compliance with food and health and safety regulations

Job Specifications

• Minimum two (2) years supervisory experience in the restaurant and/or cafe industry
• WHIMIS
• Excellent organizational and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to stand for extended periods of time
• Event management experience
• Knowledge in POS systems
• Must have a Responsible Beverage Server Certificate and Safe Food Handling Course
• Understanding of cafe industry
• Ability to work flexible shifts including days, nights, and weekends
• Exceptional customer service skills

Education

• University degree, College diploma or equivalent experience

Work Schedule

• First week of August to the middle of May with the potential to extend into the summer

Benefits

• Parking
• Health & Dental Benefits
• Cell Phone Allowance

Deadline for application is 12:00 pm on July 14, 2026. To express interest in this role, please direct your cover letter, resume and class schedule in confidence to:

UPEI Student Union Hiring Committee via email: hiring@upeisu.ca or in person at the Student Union office.

UPEISU is committed to equity, diversity, inclusion, and reconciliation and believes in providing a positive learning and working environment where every person feels empowered to contribute. UPEISU is committed to the principle of equity in employment and encourages applications from underrepresented groups including women, Indigenous peoples, visible minorities, persons with disabilities, persons of any sexual orientation or gender identity, and others with the skills and knowledge to productively engage with diverse communities. If you require accommodation in any part of the process, please direct your inquiries, in confidence, to our General Manager, gm@upeisu.ca. Applications will not be accepted via email.

Only those applicants who are invited to an interview will be acknowledged.

Pay: From $25.00 per hour

Benefits:

• Dental care
• Extended health care
• On-site parking
• Vision care

Work Location: In person