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Hotel jobs in Vancouver Island, BC

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    • Previous hotel or guest service experience is preferred.
    • Responsible for monitoring hotel lobby cleanliness and maintaining high standards of cleanliness.
    • Prior hotel or hospitality experience is a plus, but we welcome motivated individuals eager to learn and grow within the hospitality industry.
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    • Ensure the security of guest information and maintain strict confidentiality.
    • Collaborate with team members to ensure guest satisfaction and safety.
    • Adhere to company policies regarding confidentiality and professionalism during all duties.
    • This role offers an opportunity to work in a professional setting…
    • Train and supervise junior staff in preparation, cooking and handling of food.
    • Prepare dishes for customers with food allergies or intolerances and handle guest…
    • Staff accommodation on site or an additional $2/hourhousing allowance for those with their own accommodation.
    • We cover 100% of medical and dental premiums, plus…
    • We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years.
    • Subsidized staff accommodation assistance provided.
    • Consistently offer professional, friendly, and engaging service.
    • Starting rate of Pay: $19.49 per hour.
    • Previous hotel or guest service experience is preferred.
    • Responsible for monitoring hotel lobby cleanliness and maintaining high standards of cleanliness.
    • Subsidized staff accommodation, team outings, growth opportunities, and discounted hotel rates.
    • You’ll assist the Food and Beverage Manager in overseeing daily…
    • We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years.
    • Understanding of food safety and hygiene.
    • Clean and service guest rooms to hotel and Best Western brand standards.
    • Average shifts are 4–7hours, with scheduling based on hotel occupancy and operational…
    • ​Compliance & Safety: Maintain strict adherence to all company security protocols, environmental policies, and Health and Safety Management Programs.
    • Successful applicants can qualify for extended medical and dental benefits, hotel discounts, and other exciting opportunities.
    • Must work well under pressure.
    • This is a part-time position, with the opportunity for full-time hours during peak operational periods based on business needs.
    • Discounted meals while on shift.
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Job Post Details

Hotel Front Desk Agent - job post

Super 8 Hotel, Duncan
Duncan, BC
$18.50–$20.00 an hour - Temporary, Part-time, Full-time, Fixed term contract

Job details

Pay

  • $18.50–$20.00 an hour

Job type

  • Fixed term contract
  • Temporary
  • Part-time
  • Full-time

Location

Duncan, BC

Benefits

Pulled from the full job description

  • Employee assistance program
  • Wellness program
  • Company events
  • Flexible schedule
  • On-site parking

Full job description

Located at the city center of beautiful Duncan, this newly managed Super 8 Hotel by Wyndham Hotels and Resorts is a fantastic opportunity for you to get started in the fast-growing hospitality industry! We strive for the highest degree of professionalism, efficiency, and a memorable experience to ensure 100% guest satisfaction.

We are a passionate, growing team, and are looking for energetic and enthusiastic professionals with interests in hospitality to join our Front Desk team.

As a Front Desk Agent, you understand the importance of an efficient and welcoming check-in experience for our guests, and are committed to going above and beyond to make guests stay memorable. With your engaging smile, warm personality and customer service focus, you will be empowered to deliver on our mission of "Creating a memorable experience for our guests".

This could you be your launch pad to advance your career in hospitality!

We appreciate all applicants, however, only application with valid work authorization in Canada will be considered.

Duties & Responsibilities:

  • Check guests in and out of the hotel with warm and engaging service
  • Follows check in and out procedures, ensuring mandatory details are covered while building genuine rapport + relationships with guests
  • Greet guests, and acknowledge guests waiting in line
  • Ensure all phones are answered promptly with good etiquette
  • Ensure all aspects of room reservation protocol are followed, including bookings, confirmations + cancellation policies
  • Respond to all guest requests in a timely manner, and follow-up with guests for 100% satisfaction
  • Help guests, assist, and provide information (e.g. hotel policy, directions, places to eat, etc.).
  • Communicates effectively with the Housekeeping staff to facilitate room turnover
  • Responsible for monitoring hotel lobby cleanliness and maintaining high standards of cleanliness
  • Other duties as assigned

Qualifications:

  • Previous hotel or guest service experience is preferred
  • Good communication skills, and fluent in English
  • Detail oriented and an experienced problem solver
  • Able to multi-task and handle multiple priorities
  • A team player with a positive attitude
  • Post-secondary education in a hospitality program is an asset

Benefits:

  • Wages depend on previous work experience
  • Opportunities for advancements
  • Flexible schedule, ask Management
  • Employee discount rates at Wyndham Hotels (after probations)
  • Employee support program, ask Management

Job Types: Full-time, Part-time, Fixed term contract

Pay: $18.50-$20.00 per hour

Benefits:

  • Company events
  • Employee assistance program
  • On-site parking
  • Wellness program

Experience:

  • Front desk: 1 year (preferred)

Work Location: In person

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