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Job Post Details

Housekeeping Supervisor (Short-Term Rentals) - job post

My Suite BnB
Toronto, ON M5V 1M9
$55,000–$65,000 a year - Permanent, Full-time

Job details

Pay

  • $55,000–$65,000 a year

Job type

  • Permanent
  • Full-time

Location

Toronto, ON M5V 1M9

Benefits

Pulled from the full job description

  • Paid time off
  • Dental care
  • Casual dress

Full job description

About the Role

We are a fast-growing short-term rental management company overseeing a large portfolio of properties across Toronto and the U.S. We are looking for an experienced Lead Cleaning Specialist to support daily cleaning operations across our properties.

This is a hands-on leadership role. You will still be actively cleaning, while also helping train new cleaners, perform quality inspections, and ensure all units meet our standards before guest check-in.

This role is ideal for someone with strong cleaning experience who takes pride in quality and enjoys leading by example.

Key Responsibilities

Cleaning & Quality Leadership

  • Perform cleans to company standards across assigned properties
  • Ensure all cleanings are completed on time and to quality expectations
  • Conduct spot checks and quality inspections
  • Handle re-cleans and quality corrections when required
  • Ensure units are guest-ready and inspection-passed

Training & Team Support

  • Train new cleaners on cleaning checklists and expectations
  • Demonstrate proper cleaning techniques and workflows
  • Support coaching and retraining for quality issues
  • Lead by example in professionalism, reliability, and attention to detail

Coordination & Support

  • Assist with daily cleaner assignments and coverage
  • Communicate issues or concerns to management
  • Help track cleaning supplies and flag restocking needs
  • Support urgent turnovers and last-minute schedule changes
  • Work closely with operations and maintenance teams

Requirements

  • Minimum 2-year hands-on cleaning experience (short-term rentals, hotels, or residential)
  • Experience training or guiding other cleaners
  • Strong attention to detail and quality standards
  • Reliable, punctual, and accountable
  • Comfortable giving feedback and correcting mistakes
  • Calm and solutions-focused under pressure
  • Physically able to perform cleaning duties
  • Comfortable using checklists, schedules, or mobile tools

Nice to Have

  • Experience as a lead cleaner or supervisor
  • Experience with inspections or quality control
  • Familiarity with Airbnb / short-term rental turnovers
  • Experience supporting multiple properties

Ideal Candidate Profile

  • Takes pride in high-quality, consistent cleaning
  • Leads by example and earns respect through work ethic
  • Detail-oriented and quality-driven
  • Comfortable training and supporting others
  • Reliable, hands-on, and accountable

Pay: $55,000.00-$65,000.00 per year

Benefits:

  • Casual dress
  • Dental care
  • Paid time off

Application question(s):

  • How many years of professional cleaning experience do you have?

A) 1–2 years

B) 3+ years

Have you trained or supervised other cleaners before?
A) Yes – regularly

B) Occasionally

C) No

What type of properties have you cleaned?
A) Short-term rentals

B) Hotels

C) Residential

How do you handle a cleaner who consistently misses details?
Text answer

Are you comfortable performing inspections and re-cleans when needed?
A) Yes

B) No

Do you speak any other languages other than English?
Language:

English (required)

Work Location: In person

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