Hotel jobs in Dartmouth Crossing, NS

Strong Work Ethic. Passionate. Detail-Oriented.
If this sounds like you, then apply to join our prestigious team at the Barrington Hotel, where excellence meets elegance!

Located in the heart of Downtown Halifax, The Barrington Hotel is an ideal destination for no hassle travelers seeking value, convenience, and a warm Maritime welcome. Whether guests are visiting for business or leisure, our central location, comfortable accommodations and friendly service come together to create an exceptional experience. Join our team and help us deliver genuine Halifax hospitality.

If you are passionate about a career in hospitality and want to join a team that shares this common goal, The Barrington is presently seeking a Night Auditor.

Reporting to the Night Manager, the Night Auditor serves as a Guest Service Agent as well as an auditor for the daily guest ledger. The Night Auditor is responsible for various tasks such as to reconciling the hotel's daily accounting, ensuring an accurate assessment of both room use and revenue collection, and ensuring that all accounts are collected upon. If the Night Auditor finds discrepancies within the accounting ledger, it is their responsibility to track down the correct information and update the ledger.

What you will be doing as a Night Auditor:

• Reconcile the hotel's daily accounting to ensure an accurate assessment of room use and revenue collection;
• Check guests in and out during all hours of their shift;
• Verify that all guests are correctly checked in – length of stay; room rate; and discounts;
• Post all charges as per the services provided to the guest; room service, restaurant, bar, and amenities usage;
• Account for the day’s cash flow, reconciling guest accounts, and preparing a daily revenue report. If errors are detected, research the cause, and notify Manager if cause cannot be located;
• Review supply delivery slips and compare against the inventory received to verify no errors were made in the order;
• Manage phones during shift; accessing voicemails and transferring calls, and arranging wake-up calls as required by guests;
• Address individual guest request and concerns as they arrive;
• Remain a calm and resourceful point of contact for guests and staff in the event of a variety of emergencies;
• Report any unusual and suspicious behaviour of guests or staff;
• Conduct duties in a courteous, safe and efficient manner, in accordance with hotel policies and procedures, ensuring that the highest level of service and communication in maintained;
• Comply with all Hotel Standards and Procedures including grooming and uniform standards;
• Actively promote a considerate work environment, which cares for guests and associates alike;
• Such other similar or related duties may be required from time to time.

The person we are looking for has:

• High School Diploma or equivalent is required;
• 1-2 years of guest service-related experience in hospitality;
• Applicants who have a background in hospitality, accounting, bookkeeping, or customer service would be preferred;
• Ability to work night shift is required;
• Positive can-do attitude;
• Excellent verbal and written communication skills – English a must; a second applicable language an asset;
• Strong active listening skills;
• Organizational skills;
• Problem solving skills;
• Effective complaint handling;
• Physically able to stand for an entire shift;
• Ability to handle cash and credit procedures;

Why join us and what's in it for you?

• Comprehensive benefits package including Health and Dental Benefits
• RRSP Matching
• Employee Assistance Program
• Opportunity for internal career growth
• Working along side a collaborative team of likeminded individuals

A member of The Armour Group Ltd, The Barrington Hotel is an equal opportunity employer. We value our employees and their well-being. If you would like to join an organization with which you can have a work-life balance, career growth, long term job stability, and an opportunity to positively contribute to the community, this position may be for you!

Qualified applicants are invited to apply through the job link or submit their resume and cover letter to recruitment@armourgroup.com. Please note that, while we thank all applicants for applying, only those selected for an interview will be contacted.