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Job Post Details

Fort Garry Hotel - Vice Regal - Attendant
FORT GARRY HOTEL
·
2.9
Winnipeg, MB
$22.50 an hour
Full-time
Apply now

Job details

$22.50 an hour
Dental care, Discounted or free food, Extended health care
Full-time
Weekends as needed, Rotating shift, Holidays
Winnipeg, MB

Full job description

Position Overview

The Vice Regal Attendant provides courteous and attentive service to guests of the Vice Regal Floor & Lounge, supporting daily lounge operations and contributing to a welcoming and comfortable guest experience. This role works collaboratively with the Vice Regal Floor & Lounge team members while upholding The Fort Garry Hotel’s service standards, policies, and procedures.

Key Responsibilities

  • Greet and assist Vice Regal Floor & Lounge guests in a friendly, professional manner
  • Anticipate guest needs and provide personalized service. Assist guests with hotel services, dining reservations and local area arrangements.
  • Set up, maintain, and service the Vice Regal Floor & Lounge during breakfast, afternoon snack, and cocktail periods
  • Prepare and serve hot, cold, and alcoholic beverages in accordance with certification and hotel standards
  • Assist with setting up, maintaining, and closing the Vice Regal Floor & Lounge
  • Maintain cleanliness and organization of the lounge, bar areas, tables, and service equipment.
  • Replenish glassware, ice, and lounge supplies as required
  • Monitor guest comfort and promptly report concerns or requests to the Vice Regal Floor and Lounge Manager
  • Adherent to all hotel policies, safety standards, grooming guidelines, and confidentiality requirements
  • Report maintenance, safety, or service issues to the Vice Regal Floor & Lounge Manager or leadership
  • Other duties as assigned by the Vice Regal Floor & Lounge Manager

Professional Standards

· Communicate clearly and courteously with guests, colleagues, and leadership.

· Foster positive working relationships and support a culture of teamwork

· Respond promptly to guest concerns and escalate as appropriate

· Report on safety concerns, incidents, or maintenance issues immediately

Qualifications Required

· Minimum 2 year of previous food and beverage service experience preferred

· Basic knowledge of food and beverage service; willingness to learn wines and spirits

· Strong customer service and communication skills

· Ability to work a rotating schedule including weekends and holidays

· Required Food Handlers & Alcohol Service (Smart Choices) certifications for Manitoba

· First Aid/CPR certification considered an asset

Physical Requirements

· Ability to stand and move throughout the lounge for extended periods

· Lift and carry up to 25 lbs.

· Maintain a polished, professional appearance throughout the shift

Pay: $22.50 per hour

Benefits:

  • Dental care
  • Discounted or free food
  • Extended health care

Application question(s):

  • How many years of F&B experience do you have?

Language:

  • English (required)

Licence/Certification:

  • Smart Choices Certification (required)

Work Location: In person

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