Hotel Corporate Office jobs in Toronto, ON

Sales Coordinator

Le Méridien Toronto Pinnacle Hotel | Toronto, Ontario

Employment Type: Full-time

Savour Life’s Journey with a Career at Le Méridien Toronto Pinnacle Hotel

At Le Méridien Toronto Pinnacle Hotel, our associates are curious, creative and passionate about connecting cosmopolitan travellers with Toronto’s local culture. We create memorable experiences that help our guests discover the destination while providing our associates with opportunities to learn, grow and thrive.

Located in downtown Toronto, our new 223-room hotel will feature multiple restaurants, a spa, and approximately 10,000 sq. ft. of meeting and event space. We are seeking an experienced, highly organized and guest-focused Sales Coordinator to join our opening Sales Team. This is an exciting opportunity to help build the Sales Team from the ground up, develop a strong team and establish the service culture required for a successful hotel opening.

Position Overview

Reporting to the Director of Sales and Marketing, the Sales Coordinator provides administrative, organizational and client-support assistance to the sales and events team. During the pre-opening phase, the Sales Coordinator will help build departmental files, templates, collateral, systems and opening-readiness processes. Following opening, the coordinator will support day-to-day sales activity, client communication, proposals, contracts, site inspections, reporting and internal coordination while ensuring each interaction reflects the Le Méridien and Marriott service standards.

Key Responsibilities

· Provide day-to-day administrative and coordination support to the Director of Sales and Marketing, sales managers and events team.

· Respond to sales inquiries promptly and professionally, direct leads appropriately and maintain accurate records of all client communication.

· Prepare proposals, contracts, letters, banquet event orders, welcome amenities, client correspondence and presentation materials as assigned.

· Maintain accurate account, contact, lead and booking information in hotel sales and customer-relationship systems.

· Coordinate client appointments, site inspections, familiarization visits, sales calls, internal meetings and pre-opening presentations.

· Support the preparation of weekly sales reports, pace reports, forecasts, meeting agendas, action plans and competitive-market updates.

· Assist with the organization of sales files, templates, collateral, rate agreements, contracts, event details and departmental records.

· Coordinate office supplies, sales materials, client gifts, signage and other resources required for sales and event activity.

· Work closely with Revenue Management, Reservations, Front Office, Food and Beverage, Culinary and Banquets to communicate client needs and support smooth program execution.

· Assist with the coordination of group and event details, including rooming lists, billing instructions, menus, meeting-space requirements and special requests.

· Support departmental opening readiness by helping prepare workspaces, systems access, templates, operating procedures and client-facing materials.

· Maintain confidentiality of client, hotel and financial information and comply with privacy, payment-card, health and safety and company policies.

· Promote a collaborative, positive and organized workplace culture while providing polished and responsive service to clients and colleagues.

Qualifications and Experience

· Minimum of one to three years of sales coordination, hotel administration, event coordination or related experience; hotel experience is preferred.

· A diploma or degree in Hospitality Management, Business, Event Management or a related field is considered an asset.

· Pre-opening or hotel-opening experience is considered an asset.

· Experience with Marriott or another major international hotel brand is an asset.

· Strong proficiency with Microsoft Office, including Word, Excel, PowerPoint and Outlook.

· Experience with hotel sales, event or customer-relationship systems is preferred; familiarity with Marriott systems is an asset.

· Exceptional organization, attention to detail, time-management and follow-through skills.

· Clear, professional written and verbal communication skills, with confidence working directly with clients and internal teams.

· Ability to manage multiple deadlines, protect confidential information and remain composed in a fast-paced environment.

· Flexible availability to support occasional client events, site inspections, evenings or weekends as required.

What We Offer

The opportunity to join the leadership team of a new hotel in downtown Toronto.

A hands-on role in building the sales team’s systems, client experience and commercial foundation from the beginning.

Competitive compensation and benefits.

Professional development and career-growth opportunities.

Marriott hotel travel benefits, subject to eligibility and company policy.

A collaborative, inclusive and guest-focused work environment.

Qualified candidates are invited to submit their resume and cover letter.

Le Méridien Toronto Pinnacle Hotel is committed to providing an inclusive and accessible recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodation will be provided upon request throughout the recruitment and selection process.

We are an equal opportunity employer and welcome applications from all qualified candidates legally entitled to work in Canada.

Position Status: This posting is for a current job opening.

Pay: $55,000.00-$65,000.00 per year

Benefits:

• Dental care
• Paid time off

Application question(s):

• What is your salary expectation?

Experience:

• Hospitality: 3 years (preferred)

Work Location: In person