Skip to main content
Post your resume and find your next job on Indeed!

Hotel Coast jobs in Edmonton, AB

Sort by: -
    • Check in and out hotel guests according to standards and policies.
    • The hotel is unable to assist candidates in obtaining work authorization documents.
    • View all FAIRMONT jobs - Edmonton jobs - Guest Service Agent jobs in Edmonton, AB
    • Salary Search: Guest Service Agent (Full Time) salaries in Edmonton, AB
    • See popular questions & answers about FAIRMONT
    • Previous hotel front desk, hospitality, or customer service experience is preferred.
    • Experience with Marriott-branded hotels or hotel property management…
    • Experience as a keyholder or team lead in a hotel or hospitality setting would be considered an asset.
    • Strong customer service and interpersonal skills, while…
    • The hotel is unable to assist candidates in obtaining work authorization documents.
    • Edmonton's castle offers award-winning, locally-inspired dining, a multi-…
    • As a Front desk agent, you will be responsible for checking guests in and out of the hotel, processing room service orders, making copies and issuing keys.
    • Additional InformationFront desk/customer service experience preferred.
    • Part-time position with overnight availability.
    • Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the…
    • Inspect guest rooms according to hotel standards.
    • Ensure cleanliness in guest rooms and hotel facilities.
    • Comply with hotel security, fire regulations and all…
    • Completion of a two-year apprenticeship program in front desk operations or hotel management preferred.
    • At Sandman Hotel Group, we recognize this vital role…
    • Our bartenders have the basics down, but are constantly on the look-out for new trends, micro-local offerings, and guests’ evolving needs.
    • To serve food and beverages to customers and staff members as promptly and as courteously as possible.
    • To develop, maintain and enhance positive relations with…
    • Cashiers are responsible for processing transactions efficiently and accurately and providing outstanding customer service to the customers at various…
    • The Housekeeping Attendant will be responsible for cleaning guest rooms and public areas, disposing of trash, changing linens and beds, and reporting…
    • In this vital role, you will serve as the first point of contact for visitors and callers, ensuring a positive and professional experience.
  • View similar jobs with this employer
    • The hotel is unable to assist candidates in obtaining work authorization documents.
    • Edmonton's castle offers award-winning, locally-inspired dining, a multi-…
Get email updates for the latest Hotel Coast jobs in Edmonton, AB

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Career Resources:

Job Post Details

Guest Service Agent (Full Time)
FAIRMONT
·
4.1
Edmonton, AB
$23.48–$24.48 an hour
Full-time
Apply now

Job details

$23.48–$24.48 an hour
Vision care, Dental care
Full-time
Weekends as needed, Holidays
Edmonton, AB

Full job description

Company Description


Your Team and Working Environment

Since 1915, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of Edmonton. Nestled above the river valley, the hotel’s charm and elegance have earned it recognition as one of the city’s most sought-after locations, as well as the prestigious MICHELIN Key 2025 and Condé Nast Traveler 2025 Readers’ Choice Awards. World-class service awaits our guest’s every need. Our dedicated team is delighted to assist with a variety of personalized services to ensure guest comfort and convenience are our top priorities. Edmonton's castle offers award-winning, locally-inspired dining, a multi-level health club facility, unforgettable meetings and events, and fairy-tale weddings. At Fairmont Hotel Macdonald, our team takes pride in creating memorable experiences for every occasion. With over a century of hospitality excellence and deep community connections, we continue to uphold the high standards of service that have defined the hotel for generations.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.


Job Description


Guest Service Agent (Full Time)

First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What You Will Be Doing:

  • Provide effective, efficient service in a friendly manner
  • Check in and out hotel guests according to standards and policies
  • Ensure the highest level of guest satisfaction by addressing concerns promptly
  • Review and prepare for VIP and ALL loyalty members arrivals to ensure a flawless check-in experience
  • Keep front desk stocked, organized, tidied, and sanitized
  • Maintain a professional, neat and well-groomed appearance adhering to Hotel grooming standards
  • Other responsibilities connected with Front Office may be required

Physical Aspects of Position (include but are not limited to):

  • Constant standing and walking throughout shift.
  • Frequent lifting and carrying up to 30 lbs.
  • Occasional kneeling, pushing, pulling, lifting.
  • Occasional ascending or descending ladders, stairs, and ramps.

Qualifications


Your experience and skills include:

  • Previous front desk/reception experience a strong asset
  • Must have effective communication skills
  • Knowledge of Microsoft Windows XP an asset
  • Knowledge of Micros PMS/Opera an asset
  • Must have a good command of the English language
  • Hotel/Hospitality degree or diploma an asset
  • Available for shift work including weekends and holidays

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents.


Additional Information


What’s in it for you:

  • Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employees
  • Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
  • Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
  • Comprehensive wellness platform (Greenshield) for employee mental health and wellbeing support
  • Learning programs through our Academies designed to sharpen your skills
  • Ability to make a difference through our Corporate Social Responsibility activities
  • Career development opportunities with national and international promotion opportunities. The sky is your limit

Hourly Rate Range: $23.48 - $24.48 CAD Gross per hour

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.


By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Let Employers Find YouUpload Your Resume