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Hotel, Restaurant jobs in Moncton, NB

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    • Provide information on hotel facilities and services.
    • Position Summary : The Night Auditor ensures the highest level of guest service and standards are achieved…
    • Maintains a positive image for the hotel while participating in networking with organizations and prospecting new business for rooms and events.
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    • Ability to maintain confidentiality of hotel guests and pertinent hotel information.
    • Ability to ensure security of guest room access and hotel property.
    • Preparing ingredients and components of each recipe on the restaurant’s menu.
    • Wellness incentives including a discounted gym membership and free in person…
    • Prepare ingredients for cooking, including portioning, chopping, and storing food.
    • Wash and peel fresh fruits and vegetables.
    • Opportunities for taking part in new restaurant opens across Canada and the USA.
    • Previous experience in a full-service restaurant considered to be an asset but…
    • Opportunities for taking part in new restaurant opens across Canada and the USA.
    • Previous experience in a full-service restaurant considered to be an asset but…
    • Helping to maintain a clean and organized restaurant.
    • Experience in a full-service restaurant an asset, not required.
    • Operate in a fast-paced manner to provide all areas of the restaurant with clean, sanitized dishware.
    • While utilizing speed and efficiency as your main priority…
    • Ensure all maintenance work meets safety and hotel quality standards.
    • Perform routine inspections of hotel rooms, public areas, and building systems.
    • Arranging meetings to include scheduling, coordination and preparation of Banquet Event Orders (BEOs).
    • Meeting room set up/tear down.
    • Experienced in hotel operations, with previous leadership or management experience.
    • Identify opportunities to grow the business and strengthen the hotel's…
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Job Post Details

Bilingual Night Auditor
Crowne Plaza Moncton Downtown
1005 Main Street, Moncton, NB E1C 1G9
$17–$18 an hour
Part-time
Apply now

Job details

$17–$18 an hour
Dental care, Employee assistance program, Extended health care, On-site parking
Part-time
Night shift
1005 Main Street, Moncton, NB E1C 1G9

Full job description

Reports To – Guest Services Manager

Position Summary : The Night Auditor ensures the highest level of guest service and standards are achieved. The Night Auditor acts as a primary point of contact for all hotel guests during the evening to ensure they are wowed by our inspired location and the authentic moments they experience with our team. The Night Auditor acts as a problem solver in a professional and calm manner, resolving any guest concerns that may occur while delivering outstanding service to our guests.

Job Duties

  • Responsible for greeting every guest upon arrival.
  • Prepare documents and keys required for registration.
  • Register arriving guests and assign rooms Process guests' departures, calculate charges, and receive payments.
  • Make, confirm, cancel, and change reservations.
  • Promptly and courteously attend to telephone calls.
  • Provide information on hotel facilities and services.
  • Concierge services include booking activities, dining reservations and transport.
  • Provide detailed information about points of interest in the area.
  • Arrange services required for guests with special needs.
  • Ensure guest special requests are efficiently completed.
  • Store and retrieve luggage.
  • Follow emergency and safety procedures.
  • Provide directions to guests requiring guidance and offer any further assistance, as required.
  • Other related duties as assigned by the Front Office leadership team.
  • Process invoices, post checks to vendors and distribute employee checks.
  • Respond to guest complaints, requests, and emergencies.
  • Reconcile all accounts in a timely manner.
  • Verify that all End of Day (EOD) work has been performed by other departments.
  • Schedule guest wake-up calls and reservations for the following day.

Job Type: Part-time

Pay: $17.00-$18.00 per hour

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care
  • On-site parking

Experience:

  • Guest services: 2 years (preferred)

Work Location: In person

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