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Hotel, Resort Restaurant jobs in London, ON

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    • Proven experience in front desk operations within a hotel or hospitality setting preferred.
    • Multilingual or bilingual abilities are highly valued to assist…
    • View all Holiday Inn And Suites/Candlewood Suites London jobs - London jobs - Front Desk Agent jobs in London, ON
    • Salary Search: Full Time Hotel Front Desk Agent salaries in London, ON
    • Report any maintenance issues or damages observed during cleaning to management promptly.
    • Previous experience in cleaning, custodial work, or hospitality is…
    • Proven experience in hotel housekeeping or custodial roles with a strong understanding of cleaning techniques and standards.
    • Knowledge of hotel operations and guest services.
    • Previous experience in a front desk or guest service role is preferred.
    • Job Types: Full-time, Part-time.
    • Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
    • Remain stationary for extended period.
    • Evaluate staff performance and provide praise or constructive feedback as needed.
    • Meet or exceed the projected serving staff wage target of 15%.
    • Previous experience in a hotel front desk or customer service environment is preferred.
    • Experience with hotel property management systems is considered an asset…
    • Communication skills are necessary some the time in order to interact with hotel guests or staff.
    • Cleans hotel guest rooms and/or other assigned areas in a…
    • The understanding that teams are built on respectful communication.
    • A commitment to safe food handling.
    • A track record of care in your previous role.
    • Picking up garbage inside and outside of the hotel.
    • Be sure to date all received inventory to ensure we are rotating inventory according to hotel guidelines.
    • Proven experience in cleaning or custodial work, preferably within a hotel or hospitality setting.
    • Report any maintenance issues or safety hazards promptly to…
    • Previous experience in a front desk or hotel environment is preferred but not mandatory.
    • Proficiency in using phone systems and hotel management software.
    • Maintain accurate guest records and hotel documentation.
    • Monitor hotel security and perform regular property inspections during overnight hours.
    • Previous hotel or hospitality experience is a plus but not required; training will be provided to motivated candidates.
    • Previous custodial or cleaning experience preferred, especially within hotel or hospitality settings.
    • Report maintenance issues or damages promptly to ensure…
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Full Time Hotel Front Desk Agent
Holiday Inn And Suites/Candlewood Suites London
London, ON N6E 3N5
From $19.20 an hour
Part-time, Permanent, Full-time
Apply now

Job details

From $19.20 an hour
Part-time, Permanent, Full-time
Weekends as needed, Holidays
London, ON N6E 3N5

Full job description

Job Summary

Join our dynamic hospitality team as a Full Time Hotel Front Desk Agent! In this energetic role, you will be the welcoming face of our hotel, providing exceptional guest services and ensuring smooth check-in and check-out experiences. Your enthusiasm and professionalism will set the tone for guests’ stays, creating memorable moments from the moment they arrive. If you thrive in a fast-paced environment, enjoy engaging with diverse guests, and have a passion for hospitality, this is the perfect opportunity to showcase your skills and grow within a vibrant team.

Duties

  • Greet guests warmly upon arrival, ensuring a friendly and professional first impression
  • Manage multi-line phone systems to handle reservations, inquiries, and guest requests efficiently
  • Check guests in and out accurately while verifying reservation details and processing payments
  • Provide information about hotel amenities, local attractions, and dining options to enhance guest experience
  • Handle guest concerns or complaints promptly with a positive attitude and effective solutions
  • Maintain accurate records of guest stays, reservations, and special requests in the hotel management system
  • Collaborate with housekeeping and maintenance teams to address guest needs swiftly and ensure room readiness

Requirements

  • Proven experience in front desk operations within a hotel or hospitality setting preferred
  • Excellent customer service skills with a friendly, approachable demeanor
  • Strong phone etiquette and communication skills; ability to handle multiple calls professionally
  • Multilingual or bilingual abilities are highly valued to assist diverse guest populations
  • Ability to work flexible hours including evenings, weekends, and holidays as needed
  • Familiarity with multi-line phone systems and front desk software is advantageous
  • A genuine passion for hospitality and delivering outstanding guest experiences

Embark on a rewarding career where your enthusiasm makes every guest feel valued! We’re dedicated to supporting your growth in a lively environment that celebrates teamwork, professionalism, and exceptional service.

Pay: From $19.20 per hour

Work Location: In person

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