Hospitality Management jobs in Ontario

AutoShack is seeking an experienced Human Resources Manager to support the continued expansion of our Ontario operations.

This is a fully onsite position based at AutoShack Headquarters in Kanata, Ontario. The role requires occasional travel to retail locations across Ontario to support store operations, onboarding, compliance, training, and workforce initiatives.

AutoShack currently employs approximately 160 team members across Ontario throughout its retail, distribution, warehouse, customer service, and Head Office Operations. As the company continues to expand its retail footprint, we are focused on building strong operational structure, consistent processes, scalable recruiting practices, and effective employee support systems across all locations.

This role will support both retail store operations and Head Office Operations within Ontario. The successful candidate will play a key role in recruitment, onboarding, performance management, operational documentation, compliance, and workforce development across the organization.

This role is best suited for an HR professional with hands on experience supporting multi location retail or operational environments in a fast paced growth focused business.

Key Responsibilities

• Support HR operations across Ontario retail locations and Head Office Operations
• Support recruitment and onboarding for a growing multi location retail operation
• Develop and standardize HR forms, SOPs, policies, and operational procedures
• Maintain employee documentation and compliance processes
• Support performance management, disciplinary documentation, and workplace investigations
• Partner with operational leadership to improve consistency across locations and departments
• Review and modernize policies and procedures using best practices from leading retail organizations
• Assist with workforce planning during retail expansion initiatives
• Support training, onboarding structure, and employee development processes
• Maintain strong understanding of Ontario employment standards and workplace compliance requirements
• Assist with health and safety coordination within retail and inventory focused environments

Qualifications

• Previous HR management experience within retail, multi location, distribution, warehouse, hospitality, QSR, or other operationally focused environments
• Strong understanding of Ontario Employment Standards legislation and workplace compliance requirements
• Experience supporting hourly workforce environments
• Experience creating SOPs, policies, employee documentation, and operational procedures
• Strong organizational, communication, and execution skills
• Comfortable operating in a fast paced growth environment
• Experience with workplace investigations and performance management processes
• Ability to travel occasionally to retail locations across Ontario

Experience supporting retail environments with warehouse, inventory, logistics, or distribution related operations is considered an asset. While this is not a dedicated warehouse role, AutoShack retail locations operate in a fast paced inventory intensive environment similar in some respects to warehouse and fulfillment operations.

This position is focused on supporting AutoShack’s Ontario operations. As the company continues to expand, future regional HR leadership positions may be established to support additional provinces and their respective employment standards, labour regulations, and operational requirements.

Additional Information

• Full time onsite position based in Kanata, Ontario
• Occasional travel within Ontario required
• Employee discount program
• Growth opportunity within a rapidly expanding retail organization

We want to ensure that all applicants have a fair and equal chance, so we’re using a TestGorilla assessment (https://www.testgorilla.com). This minimizes unconscious bias in our hiring process. Successful candidates will be invited to a job interview.

Pay: $80,000.00-$95,000.00 per year

Application question(s):

• In your own words, what do you believe are the most important responsibilities of an HR Manager in a multi location retail business?

• Applicants must have previous Human Resources experience within the Province of Ontario and demonstrate a strong understanding of Ontario employment legislation and workplace compliance requirements.

Candidates whose Human Resources experience has been obtained exclusively outside Ontario will not be considered.

Education:

• Bachelor's Degree (preferred)

Experience:

• Human resources management: 3 years (required)
• Human resources: 6 years (required)

Language:

• English (required)

Location:

• Kanata, ON (preferred)

Willingness to travel:

• 25% (preferred)

Work Location: In person