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    • Strong background in client service, hospitality, or customer relationship management.
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    • Strong background in client service, hospitality, or customer relationship management.
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Job Post Details

Hotel Manager - job post

Baker Lake Contracting & Supplies Ltd
2.2 out of 5 stars
Baker Lake, NU
$36–$42 an hour - Full-time

Job details

Pay

  • $36–$42 an hour

Job type

  • Full-time

Shift and schedule

  • Weekends as needed
  • Monday to Friday
  • Holidays

Location

Baker Lake, NU

Benefits

Pulled from the full job description

  • Housing allowance
  • Relocation assistance

Full job description

Job Summary
We are seeking a dedicated and experienced Hotel Manager to oversee the daily operations of our hotel. The ideal candidate will possess strong leadership skills and a passion for providing exceptional guest experiences. As the Hotel Manager, you will be responsible for ensuring the highest standards of hospitality while managing staff, budgets, and guest services.

Duties

  • Supervise and lead hotel staff to ensure efficient operations and high-quality service.
  • Manage front desk operations, including check-in/check-out processes and guest inquiries.
  • Develop and implement policies and procedures to enhance guest satisfaction.
  • Oversee budgeting and financial management to ensure profitability.
  • Coordinate human resources functions, including hiring, training, and performance evaluations.
  • Address guest complaints and feedback promptly to maintain a positive environment.
  • Ensure compliance with health and safety regulations within the hotel premises.
  • Foster a welcoming atmosphere by promoting excellent customer service across all departments.
  • Utilize phone etiquette skills to communicate effectively with guests and staff alike.
  • Collaborate with other departments to enhance overall hotel operations.

Requirements

  • Proven experience in hotel management or a related field.
  • Strong leadership abilities with experience in supervising staff.
  • Excellent customer service skills with a focus on guest satisfaction.
  • Knowledge of budgeting and financial management within the hospitality industry.
  • Proficiency in front desk operations and guest services management.
  • Multilingual abilities are a plus to cater to diverse clientele.
  • Strong human resources skills, including recruitment and training experience.
  • Ability to work flexible hours, including weekends and holidays as needed.

If you are passionate about hospitality and have the skills required to lead a successful hotel team, we encourage you to apply for this exciting opportunity!

Job Type: Full-time

Pay: $36.00-$42.00 per hour

Additional pay:

  • Overtime pay

Benefits:

  • Housing allowance
  • Relocation assistance

Schedule:

  • Monday to Friday
  • Weekends as needed

Ability to commute/relocate:

  • Baker Lake, NU: reliably commute or plan to relocate before starting work (required)

Experience:

  • Hotel experience: 3 years (required)

Work Location: In person

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