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    • Report to the Director of Front Office.
    • Be thoroughly knowledgeable of the property’s features and events.
    • Assign rooms, take reservations and escort guests to…
    • View all The Hazelton Hotel jobs - Toronto jobs - Guest Service Agent jobs in Toronto, ON
    • Salary Search: Guest Services Agent (Part-time) salaries in Toronto, ON
    • See popular questions & answers about The Hazelton Hotel
    • Process all payment methods in accordance with Accounting procedures and policies.
    • Follow property control audit standards and cash handling procedures (e.g.,…
    • Welcome guests to the restaurant with a warm and friendly demeanour, providing an excellent first impression.
    • Manage the guest seating efficiently, considering…
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    • The Guest Service Team is responsible for the delivery of the guest experience.
    • Proven ability to make decisions and empower others.
    • Deliver meal trays, menus, and snacks to patient rooms.
    • Replenish bulk nourishment supplies to unit pantry, collect meal trays from patient rooms, clean and…
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    • The Guest Service Team Member is responsible for providing exceptional guest service while efficiently processing guest orders and payments.
    • The Server or Server Assistant will be responsible for providing high-levels of guest service to all restaurant patrons by providing prompt service, taking…
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    • In-house hospitality and culinary training programs.
    • As a Server Assistant, you support your Server with guest needs and table maintenance to ensure flawless…
    • Welcome guests and provide friendly, efficient service.
    • Take orders and process payments accurately.
    • Assemble, package and serve orders.
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    • In-house hospitality and culinary training programs.
    • Create and maintain the flow of the restaurant.
    • Create and maintain the flow of guests into the restaurant…
    • Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
    • The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with…
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    • You’ll be responsible for taking orders, serving food and drinks, and making unforgettable memories with guests.
    • Replenishes food and beverage product.
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    • Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
    • Responsible for setting and resetting tables, assisting with clearing tables, and maintaining the cleanliness of the venues.
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Guest Services Agent (Part-time)
The Hazelton Hotel
·
2.8
Toronto, ON
$22.00–$23.91 an hour
Part-time, Permanent
Apply now

Job details

$22.00–$23.91 an hour
Part-time, Permanent
Weekends as needed, Night shift, Evening shift, Holidays
Toronto, ON

Full job description

Responsibilities:

  • Report to the Director of Front Office
  • Be thoroughly knowledgeable of the property’s features and events
  • Check in and check out guests according to the property standards and procedures
  • Assign rooms, take reservations and escort guests to the rooms
  • Provide all necessary information to the guests and be knowledgeable of the most frequently asked questions
  • Arrange services asked for by guests and follow through with bookings and all related communication
  • Store and retrieve luggage, assist with Valet Parking as necessary
  • Exchange foreign currency and be responsible for cash float
  • Forward any information for guests via fax, mail, courier etc.
  • Communicate services and amenities to all guests
  • Assist with Switchboard or Reservation Department duties as required
  • Complete Night Auditor duties when required
  • Other duties as assigned
  • Pay: $22 - $23.91 per hour range

Qualifications:

  • Previous Front Office / Hotel experience a strong asset
  • Excellent command of the English language, secondary language an asset
  • Must enjoy team work in an environment with competing priorities
  • Work very well under set timelines without compromising work results
  • Must be able to work flexible hours throughout the entire week, including overnight shifts, evenings, weekends and holidays
  • Must be computer literate with good knowledge of Microsoft Software
  • Must like interaction with people and possess the passion to deliver service
  • Must be eligible to work in Canada

Our people are what makes us different. At The Hazelton Hotel, we are committed to workplace diversity and inclusion within our organization, therefore, we encourage all qualified persons from all backgrounds to apply. Accommodations are available, upon request, to all applicants with disabilities throughout our hiring process. 

#thehazeltonhotel

Work Location: In person

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