Home to seven regional programs and comprehensive health-care services, Waterloo Regional Health Network (WRHN, pronounced wren) is committed to meeting the current and emerging needs in Waterloo-Wellington and beyond.

WRHN is redefining the health-care experience through collaboration and innovation, addressing barriers to access, advancing care delivery, and setting new standards in compassionate, empowered community-driven health care.

At WRHN, every patient is at the centre of everything we do as we strive to improve lives, inspire healing, and build healthier, stronger communities. By listening to patients and partners, we strive to connect communities to the right care, at the right place, and at the right time.

Please Note: New employees must provide documentation/proof of COVID-19 vaccination status, a 2-step TB test, as well as proof of immunity to measles, mumps, rubella, and varicella (chickenpox) prior to their start date at Waterloo Regional Health Network (WRHN). New Employees will require clearance from Employee Health, Safety and Wellness before they are able to begin any position within WRHN.

Position Summary :

The Attendant, Cardio Diagnostics Department, is an unregulated care provider who provides direct and indirect support for various patient care activities. The role is accountable and responsible to assist and support other members of the health care team in the provision of safe patient care. Attendants will also support a clean environment through infection prevention and control (IPAC) standards, processes and initiatives and ensure necessary supplies are available to support patient care needs.

Position Responsibilities:

Transporting patients to and from CD/DDC/3W Satellite echo lab/other areas as needed, and assisting with patient care (i.e., patient transfer, assistance in ambulating to washrooms). Transport of equipment as required.
Lifting and positioning of patients. Other patient care activities include, but are not limited to, assisting/supervision during ambulation; checks with nursing/ technical unit staff or direction on whether patient’s condition allows for safe transport (i.e. accompaniment required).
Adheres to safe body mechanics and patient transfer guidelines.
Incorporates safety precautions in the department on a daily basis.
Assists code teams in emergencies as required.
Responsible for completion of annual personal/self workplace safety reviews (i.e., WHMIS, Fit testing, CPR etc.).
Performs cross-functional and/or other duties consistent with the job classification, as assigned or requested.
Communicates patient related information to the most appropriate person to access medical intervention.
Aids in the flow of both in and out patients throughout the department.
Working with staff and stock keepers to ensure adequate supplies and equipment, as well as linen, are available in all patient care areas
Communicate with all hospital employees to support patient care and unit activities.
Reports to the Program Manager or delegate to address unresolved concerns or issues which involve inter departmental resolutions.
Demonstratesinitiativetounderstandtheactivitiesforthedayinordertoorganizeandprioritizework. Follows established procedures for optimum workflow.
Participates in unit huddles and staff meetings by direct attendance, reviewing minutes, and/or forwarding pertinent items for discussion and maintains an awareness of changes to process via e-mail communication.
Effectively apply organizational and time management skills to prioritize workload, to problem solve, and to adapt to frequent interruptions and change.
Adapt communication and interpersonal skills to deal effectively with patients and their families, co-workers, physicians, volunteers and others within our health care community.
Monitors the environment to reduce and or eliminate risk. (i.e., potential trip hazards, identifying and disposing of sharps, ect)
Assume assigned responsibility on the unit in the event of an internal or external disaster.
Collaborates with unit and other department’s staff to ensure timely and adequate availability of supplies on the unit such as pharmacy runs, and equipment drop off / pickup.
Collaborate with other departments to ensure timely patient care delivery.
Abide by all SMGH policies and procedures, (i.e., Occupational Health & Safety Act, Public Hospitals Act,) position obligations, and perform work duties in accordance with SMGH’s Code of Conduct.
Supplemental cleaning outside of the routine housekeeping schedule as needed.
Practices infection control, environmental standards and precautions to promote safe and clean work environment.
Demonstrates knowledge of appropriate cleaning products as well as use of and care for cleaning equipment (i.e. wheelchairs & stretchers between each patient use, etc.).
Provides cleaning and turnover of exam rooms as needed to help maintain patient flow in Cardiodiagnostics and as requested in DDC.
Practices safe disposal of linen and waste according to legislated standards as well as hospital policies and procedures.
Other duties as assigned.

Position Requirements:

Successful completion of Grade 12 Diploma or equivalent.
Current CPR Certification.
Successfully able to perform their function in accordance with prescribed standards that focuses on the priority of People Safety and the delivery of the highest standard of Quality Care. (I.e. Occupational Health & Safety Act)
Must have a level of physical fitness and mental capabilities necessary for proper and efficient performance of the essential duties of the position. Must have the ability to safely maneuver stretchers, beds, and wheelchairs while maintaining a high level of patient and staff safety.
Demonstratesknowledgeofappropriatecleaningproductsaswellasuseofandcareforcleaning equipment e.g. wheelchairs between each patient use.
Demonstrate values and a commitment to foster a healthy, supportive work environment dedicated to delivering a high quality care experience though compassion, innovation and respect.
Proficient use of Hospital information system
Excellent and dependable attendance record with a proven team work attitude.
Adhere to Code of Conduct and all other workplace policies, including but not limited to Ethics, Violence and Harassment.
Proven interpersonal and communication skills

Preferred Requirements:

Graduate of a Health related course from a recognized Community College.

Application Instructions:

As per the collective agreement, the internal recruitment process will be completed prior to the consideration of external applications.

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. SMGH is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact recruiting@smgh.ca .

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications we receive, we are unable to confirm the receipt of individual applications or resumes.