Hospital Medical Unit Clerk jobs in Toronto, ON

Sinai Health is looking for a Unit Clerk, Operating Room at Mount Sinai Hospital.

About this team:
More than 16,000 patients undergo surgery at Mount Sinai Hospital every year. We are experts in and globally recognized for our specialized Cancer, Inflammatory Bowel Disease and Orthopedic Surgery programs. Specialties utilizing the Main Operating Room/Cysto are General Surgery, Urology, Gynaecology, Otolaryngology, Lasers, Ophthalmology, Oral Surgery and Orthopaedics - both Reconstructive and Sarcoma. The Main Operating Room has 3 state-of-the-art Minimally Invasive Surgery (MIS) suites.

In this role you will:

• Coordinate patient flow
• Receive, greet, screen and provide pertinent unit information to all patients, families, visitors and staff
• Perform clerical tasks and procedures required to prepare for patient scheduling
• Interview, admit and register patients according to departmental and Hospital policies and procedures
• Provide support for unit security and responds to emergency codes
• Perform data entry of patient information accurately and efficiently in Cerner Module, including required financial information (e.g. Health Care Card, insurance, credit card, etc.)
• Process patient appointment, physicians' orders and diagnostic orders
• Maintain patient charts, including the collection and input of unit specific statistics
• Support the collection, maintenance, distribution and communication of critical unit data (e.g. lab results, etc.)
• Provide administrative support services to the unit (e.g. posting notices, circulating minutes/memos, word processing, data entry, photocopying, printing documents for distribution, reception, answering, logging and transferring telephone calls, paging, patient care communication, ordering of supplies, maintain equipment, etc.)
• Participate in professional development activities (e.g. training sessions, quality improvement initiatives, policy manual reviews, etc.)
• Ensure patient confidentiality and data security at all times
• Perform other duties consistent with the job classification as required

Job Requirements:
Mandatory

• Successful completion of a diploma or degree from an accredited educational institution with preference given to those who have graduated from a Medical Secretary/Office Administration program
• 1 year of experience in processing various forms of payment
• Minimum 40 wpm keyboarding/data entry speed

Preferred

• 1 year of experience in an acute care environment
• Knowledge of Medical Terminology
• Proficient in Cerner

Skills and Knowledge

• Proficiency with Patient Care Systems
• Proficiency in Microsoft Word, Excel, and Outlook
• Skilled at setting priorities and handling multiple tasks simultaneously; demonstrated flexibility and initiative
• Demonstrated ability to effectively interact with all levels of staff, patients and their families
• Ability to work independently and as a team player on the unit, with other departments and external stakeholders
• Proven organizational and time-management skills with a demonstrated ability to exercise tact, discretion and good judgment
• Demonstrated telephone, interpersonal and customer service skills required; compassion and good public relations skills are necessary when dealing with anxious patients and families
• Proven conflict management, problem solving and decision making skills
• Demonstrated ability to communicate and read using English in order to effectively perform essential requirements of this position
• Demonstrated satisfactory work performance and attendance history

If this sounds like you and you’re ready to build your career within clerical support, apply now and let us know why you would be a great addition to our team.

Job Type: Temporary Part Time

Hours: 24 hours per week

Vacancy Type: New/Replacement Vacancy

Union: CUPE