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Home Support jobs in Nanaimo, BC

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    • Minimum 2 years of experience in a technical support or clinical/medical device support role.
    • Structured paid training and support.
    • Holds and Maintains a Valid Class 4 BC driver’s license, as applicable to care home needs.
    • Shift(s): Days Varies, 0800-1600/1100-1900.
    • To work in conjunction with the people we support to ensure their home is clean and well maintained at all times, including daily food preparation and light…
    • Consistent support from office staff.
    • Providing compassionate care to clients in their home setting.
    • Valid certifications or training in caregiving, personal…
    • Consistent support from office staff.
    • Providing compassionate care to clients in their home setting.
    • Valid certifications or training in caregiving, personal…
    • Ensure the home is maintained in a neat and clean state at all times.
    • Provide direction, guidance and support for team members to manage conflict openly and…
    • Training & Support: Comprehensive training in our proven client account management process, plus continuous support to help you succeed.
    • Support families in maintaining their home environment with basic house keeping/household management skills.
    • As a Community Inclusion Worker, you will assist a…
    • In home care with private clients.
    • 24/7 support center to assist with scheduling related questions.
    • $22.50 to $24.00 per hour.
    • Ability to make connections with people in order to encourage and support them to achieve their goals;
    • As a Life Redesign Coach, you will join a Coaching…
    • Caregivers that can Drive and have Personal Care (ex: showering assist) exp are a plus!
    • Provide compassionate personal care to seniors, ensuring their comfort…
    • Position Type: Part Time - Hourly (28 hours).
    • Schedule: Wednesday - Friday (12 pm - 8 pm) Saturday (10 am - 8pm).
    • First Aid with CPR, Food Safe Level 1.
    • Position Type: Part Time - Hourly.
    • Schedule: Saturday & Sunday (9 am - 9 pm).
    • Support adults with daily living activities including health, nutrition,…
    • Assist individuals in their homes and/or community with daily living needs.
    • Communicate effectively using American Sign Language (ASL), recognize behaviour as…
    • Respect seniors' belongings and care home property.
    • Provide companionship and emotional support to clients in a professional manner.
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Job Post Details

Teleperformance logo

Remote Technical Support Representative - Work from Home (Canada) - job post

Teleperformance
3.6 out of 5 stars
British Columbia•Remote
$19.50 an hour - Full-time

Job details

Pay

  • $19.50 an hour

Job type

  • Full-time

Benefits

Pulled from the full job description

  • Work from home

Full job description

The Opportunity


Description


This is a fully remote work-from-home contract opportunity with potential for extension based on performance and business needs.

Now Hiring Across:

  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland and Labrador
  • Nova Scotia
  • Prince Edward Island
  • Saskatchewan

As a Technical Support Representative, you will provide first-level technical support and customer service for client products. This role is ideal for candidates who enjoy troubleshooting, helping customers solve problems, and working in a structured remote environment.

Why This Role Stands Out

  • Fully remote work environment
  • Competitive compensation
  • Structured paid training and support
  • Opportunity to gain experience supporting technical and medical-related products
  • Potential contract extension and long-term opportunities
  • Supportive and collaborative team environment

What You’ll Do

  • Provide first-level technical support and customer service
  • Troubleshoot and resolve technical issues using diagnostic tools and procedures
  • Deliver empathetic, solution-focused customer support
  • Accurately document customer interactions in electronic systems
  • Coordinate with internal teams to ensure timely issue resolution
  • Schedule service calls and follow up with customers as needed
  • Maintain professionalism and ownership throughout the customer experience

Experience Required for Your Success

Work Environment Requirements

  • Must reside in: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Quebec, or Saskatchewan
  • Dedicated, distraction-free workspace required
  • Hardwired high-speed internet connection required (Wi-Fi not permitted)

Minimum Qualifications

  • Associate’s degree or certification from an accredited program for technical and/or clinical education required
  • Minimum 2 years of experience in a technical support or clinical/medical device support role
  • Experience using electronic documentation systems required
  • Strong communication and comprehension skills
  • Ability to type at least 30 WPM and pass language/grammar screening
  • Comfortable navigating multiple systems and applications simultaneously
  • Strong problem-solving and customer service skills

Preferred Qualifications

  • Previous contact center experience
  • Working knowledge of Microsoft Office applications including Outlook, Word, and Excel

Apply Today

Join a team where your technical expertise and customer support skills make a real impact while working from the comfort of your home.

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