Home Support Worker jobs in New Brunswick

Job Overview

Sanctuary House is seeking compassionate, dependable, and motivated individuals to join our team as Crisis Intervenors. We are currently hiring for one Full-Time position and one Casual position. This frontline role provides direct support to women and children experiencing intimate partner violence

The Crisis Intervenor works within a trauma-informed, client-centred environment, helping residents feel safe, supported, and empowered while maintaining the safety and daily operations of the shelter.

Full-Time Crisis Intervenor

• $24.00 per hour
• Guaranteed three 12-hour shifts per week
• Works as part of our rotating 24/7 schedule, including days, nights, weekends, and holidays

Casual Crisis Intervenor

• $24.00 per hour
• Provides coverage as needed for vacation, sick leave, staffing shortages, and other scheduling needs
• Must have sufficient availability to accept 12-hour shifts, which may include days, nights, weekends, and holidays

Responsibilities

• Provide crisis intervention, emotional support, safety planning, and practical assistance to residents.
• Complete intakes, assessments, documentation, and required case notes.
• Support residents with daily needs, goals, referrals, and connections to community resources.
• Answer crisis and support calls and provide information and referrals to community members.
• Maintain professional boundaries, confidentiality, and a trauma-informed approach.
• Assist with the day-to-day operation of the shelter, including maintaining a welcoming and organized environment.
• Work collaboratively with other Sanctuary House staff, community agencies, and service providers.
• Maintain confidentiality and adhere strictly to privacy regulations while handling sensitive information

Qualifications

• Diploma or degree in Human Services, Social Work, Psychology, Child and Youth Care, Criminal Justice, or a related field.
• Experience working in crisis intervention, mental health, addictions, family violence, or another human-service setting is considered an asset.
• Strong communication, problem-solving, and interpersonal skills.
• Ability to remain calm and make sound decisions in challenging or high-stress situations.
• Must be able to work three 12-hour shifts per week as part of a rotating 24/7 schedule, including days, nights, weekends, and holidays.
• Successful Criminal Record Check and Vulnerable Sector Check required.
• First Aid/CPR certification is an asset.

If you are compassionate, reliable, comfortable working in a fast-paced environment, and want to be part of a team making a meaningful difference in the lives of women and children, we encourage you to apply.

When applying, please indicate whether you are interested in the Full-Time position, Casual position, or would like to be considered for both.

Pay: From $24.00 per hour

Work Location: In person