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Home Support Services jobs in Nanaimo, BC

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    • At least two years’ experience in a sales and service environment.
    • Work together with team members to provide exceptional customer service and meet sales goals.
    • Provide services in a manner that supports and reflects positive cultural practices.
    • Through a family-centred approach, you will provide support in a safe home…
    • Assist in program training, staff development and provide support and guidance to community inclusion employees.
    • Certificate /Diploma in Management Training.
    • Provide services in a manner that supports and reflects positive cultural practices.
    • Experience working with robust community partners, mental health, nursing…
  • View similar jobs with this employer
    • Build long-term, meaningful relationships with the people you support.
    • We believe that a diverse workforce strengthens our organization and enriches the lives…
    • Our organization does not possess a Labour Market Impact Assessment (LMIA) that would support the hiring of foreign workers.
    • What You’ll Be Doing*.
    • Apply service standards to decision making;
    • Chartwell Edgewater Care Residence (long-term care) is proud to offer a wide range of care and support services for…
    • Interact effectively with people we support.
    • Empower the person we support to be full citizens of their community.
    • Unrestricted Class 5 Driver’s license.
    • Coach hospital leaders to deliver consistent, exceptional patient and client service.
    • Regional managers and leaders with experience in the veterinary industry,…
    • This includes the implementation and evaluation of programs that are designed to support a person's health and well-being within staffed homes, centers and home…
    • Occasional flexibility to work from home, based on operational needs.
    • The Nation provides services and programs that support its members and community, while…
    • Develop an opportunity pipeline to support monthly sales objectives.
    • Facilitate industry-leading customer service between project, branch and operational teams.
    • Interact effectively with people we support.
    • As our Community Support Worker, you will work as part of a vibrant team to provide care and support to people…
    • With more than 5,000 donation bins and an active home pick-up service in communities across Canada (excluding Quebec), we collect unwanted, gently used clothing…
    • With more than 5,000 donation bins and an active home pick-up service in communities across Canada (excluding Quebec), we collect unwanted, gently used clothing…
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Career Resources:

BCAA logo
Regular Full-Time Service Advisor
BCAA
·
3.6
#400-6581 Aulds Rd., Nanaimo, BC V9T 6J6
Full-time
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Job details

Here’s how the job details align with your profile.

Job type

Full-time

Benefits

Pulled from the full job description
Paid time off

Full job description

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

We are currently hiring a Service Advisor based in our Nanaimo Service Location!

As a Service Advisor , you’ll be one of the first people our customers meet when they’re seeking advice to protect their homes, travel the world , and ensure they’re safe on BC ’s roads. You’ll meet their needs by recommending membership s or travel and auto insurance .

Being a Service Advisor is your first step towards a rewarding career with BCAA . Your enthusiasm for creating signature customer experiences shines through each interaction, building loyal, long-lasting relationships that enable BCAA to be one of the most trusted organizations in British Columbia.

Who you are :

  • A life -long learner! Y ou’re open to learning new concepts and new ways of working. O n-the-job training is available, with support from a network of leaders and colleagues.

  • A problem solver who loves a challenge . Organized yet flexible, you thrive in a workplace where no two days are the same.

  • You work well under pressure. You can balance multiple priorities while keeping calm and polite in a fast-paced environment .

  • A team mate who loves helping others and contributing to your community. Making a difference in someone’s day makes your day too!

During a typical day, you will:

  • G reet our c ustomers in person and over the phone to promote BCAA insurance products and services to best fit their lives, including new memberships, travel insurance, ICBC and optional auto insurance.

  • Collaborate with BCAA Support Teams and Underwriting to recommend the right coverage for our customers

  • Identify cost-saving opportunities to support our customers’ life events and future needs .

  • Work together with team members to provide exceptional customer service and meet sales goals

  • Increase your industry knowledge and expertise towards becoming an Insurance Advisor. You’ll participate in BCAA’s training courses, maintain your annual licensing requirements , and keep up to date with the latest products and service offerings in a supportive environment.

What you bring :

  • At least two years’ experience in a sales and service environment

  • Level 1 Insurance licens e ( or a commitment to secure your license within your first 45 days through BCAA ) . BCAA will provide time and cover the cost.

  • Completion of Autoplan Essentials ( or a commitment to complete within your first three months through BCAA . ) BCAA will provide time and cover the cost .

  • Limited history of Errors & Omissions and in good standing with the Insurance Council of BC.

  • Comfortable using technology, including working knowledge of MS Office (Word, Excel, PowerPoint, Outlook)

  • Bonus qualifications! CAIB certification , knowledge of ICBC systems, and a bility to speak other languages aside from English.

The salary range for this position is $ 42,516.72 to $ 5 3,145.96 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12.5%, with the opportunity to earn up to 21.5% .

What we offer:

  • The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.

  • Career and personal development to help you grow and reach your goals.

  • Incentives that recognize team and individual sales and performance.

  • Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.

  • A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.

  • Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.

  • BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.

  • Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

  • for permanent employees

We’re always looking for amazing people like you. Apply today!

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com .

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