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Systems Administrator - Remote Canada

Pay: CA$65,000.00 to CA$75,000.00 per year
Type: Full-time, Permanent
Location: Remote, Canada, Eastern Time business hours

Technical Lab Evidence Strongly Preferred

A demonstrable technical lab or test environment that you personally operate, understand and can demonstrate will be considered a significant asset.

Candidates are encouraged to upload one document containing three to six screenshots showing:

• Your hypervisor or cloud console with labelled systems
• A VLAN, trunk, routing, firewall or other network configuration
• At least one server, cloud, security, monitoring, backup or infrastructure component

Hyper-V, VMware, Proxmox, Azure, AWS, Sophos Firewall Home Edition, pfSense, OPNsense, GNS3, EVE-NG, Cisco Modeling Labs, Packet Tracer, Docker, Kubernetes and comparable platforms are acceptable. Physical hardware is not required.

Candidates who submit lab evidence and are shortlisted may be asked to provide a recorded tour and demonstrate the same environment through a live screen share.

Strong submissions will show depth and variety, such as:

• Multiple VLANs and inter-VLAN routing
• Trunking, VPNs, firewalls and ACLs
• Firewall (e.g. Sophos Firewall Home Edition) with NAT, VPN, web filtering, etc. configured
• Active Directory, DNS, DHCP and Group Policy
• Multiple virtual networks or simulated sites
• Monitoring, SIEM or centralized logging
• Backup and restore testing
• Databases, application servers or RDS (Remote Desktop Services)
• Azure or AWS networking
• Automation or infrastructure as code

A generic lab description, basic Packet Tracer topology or single standalone VM will carry less weight than evidence of a broader environment.

Visual lab evidence is strongly preferred and may be used to prioritize applications for review.

The Role

This is a hands-on L3 MSP Systems Administrator position.

You will work a busy ticket queue, handle L1/L2 escalations and own difficult or stalled issues through to resolution.

We want a ticket owner: someone who investigates thoroughly, communicates clearly and remains accountable until the underlying problem is resolved.

This is not a slow internal IT or escalation-only role.

Responsibilities

• Provide L3 support across desktops, servers, Microsoft 365, Azure and client networks
• Work regular tickets alongside technical escalations
• Troubleshoot Windows, application, performance and connectivity issues
• Troubleshoot VLANs, routing, switching, DNS, DHCP, VPNs and firewalls
• Administer Windows Server, Active Directory and Group Policy
• Support Microsoft 365, Entra ID, Intune and Azure
• Support Hyper-V, VMware and other virtualized environments
• Use PowerShell or scripting to automate recurring work
• Maintain clear ticket notes, documentation and client updates

Required Skills

• MSP or multi-client support experience
• Microsoft 365, Entra ID, Windows Server and Active Directory
• Practical networking: VLANs, trunking, routing, switching, NAT, DNS, DHCP, VPNs, firewalls and subnetting
• Hyper-V, VMware, Proxmox or comparable virtualization
• EDR or MDR platform experience
• Strong PowerShell, Event Viewer and command-line troubleshooting
• Independent ownership of issues through resolution
• Strong client communication and documentation
• Located in Canada with a quiet home office and reliable internet

Preferred Experience

• Azure or AWS networking
• Intune and Windows Autopilot
• Datto RMM, Autotask and IT Glue
• Sophos, Veeam, Fortinet, SonicWall, Meraki or Ubiquiti
• Microsoft certifications
• An actively maintained technical lab

How to Apply

Submit:

• Résumé
• LinkedIn profile
• Lab Evidence Package, where available
• Short cover letter; candidates submitting lab evidence should reference the systems shown

Benefits

Private Health Services Plan providing reimbursement for eligible:

• Dental expenses
• Vision care
• Prescription medications
• Chiropractic care
• Massage therapy

Additional Benefits:

• Remote-first position
• T2200 for eligible remote-work expenses
• Paid time off
• Flexible work from home environment within Eastern Time business hours
• Certification support
• Technical mentorship

LP&A supports clients across Canada and North America, with service reach and team presence in Toronto, Sudbury and Thunder Bay, Ontario; Montréal, Quebec; Winnipeg, Manitoba; Regina and Saskatoon, Saskatchewan; Edmonton and Lethbridge, Alberta; Langley, British Columbia; Moncton, New Brunswick; Halifax, Nova Scotia; and Charlottetown, Prince Edward Island.

LP & Associates
IT Managed Services Provider (MSP), Cybersecurity/MDR, Microsoft 365, Azure, AWS and Networking Services.

www.lpassociates.ca

Pay: $65,000.00-$75,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• Mileage reimbursement
• Paid time off
• Vision care
• Work from home

Application question(s):

• As outlined in the job description, what does your Lab Evidence Package show, including the systems you personally configured, their purpose, your network design, and one specific issue you diagnosed and fixed?
• Do you have experience working for an MSP?

Experience:

• Firewalls, VPNs, NAT: 3 years (preferred)
• Advanced Networking: VLANs, Routing, Switching: 3 years (preferred)
• Power Automate: 1 year (preferred)
• Microsoft 365 Administration: 3 years (preferred)
• Windows Server: 3 years (preferred)
• Windows Desktop Troubleshooting: 3 years (preferred)
• Azure / Entra ID: 3 years (preferred)

Language:

• English (required)

Location:

• Canada (required)

Work Location: Remote