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Job Post Details

GEXEL logo

Customer service - work from home - job post

GEXEL
3.1 out of 5 stars
Montréal, QC•Remote
$17–$18 an hour - Full-time

Job details

Pay

  • $17–$18 an hour

Job type

  • Full-time

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • Life insurance
  • Casual dress
  • Work from home

Full job description

GEXEL, a different Quebec-based call center for over 20 years, offers you the opportunity to work remotely and provides internal development prospects. We support the customers of our partners who excel in the fields of tourism, finance, telecommunications, and retail through inbound and outbound calls, chats, and emails.

We are committed to training, guiding, and supporting you in your journey! Working at GEXEL is more than just a job; it's a dynamic environment where your potential will be propelled as far as you want to go. There is a place for you here!

What's in it for you:

  • Hourly wage from $17.00 to $18.00.
  • Telecommuting with our equipment.
  • Your hourly wage will increase based on your accumulated hours worked.
  • If needed, we offer a complete range of employee benefits (prescription drugs, dental care, vision, life and travel insurance plans).
  • We want to grow with you! A multitude of career opportunities await you, according to your interests.

Your responsibilities:

  • Respond professionally to inbound calls and build a trusting relationship with customers.
  • Retain customers by providing exceptional service.
  • Seize opportunities to propose and sell products and services tailored to the customer's needs.
  • Work as a team to achieve daily goals.
  • Assist the team with all other tasks related to goal achievement.

What you need:

  • Perfect command of French mandatory
  • Perfect command of English an asset
  • Dynamism, diplomacy, and active listening, because, well, it's customer service!
  • Intermediate computer skills.
  • Access to Internet connectivity: minimum download and upload speeds of 30 Mbps - the faster, the better!

REQUIRED AVAILABILITY:
Monday to Sunday between 8:00 AM and 21:00 PM.

By applying at GEXEL, you understand that, if an offer is extended to you, it will be conditional on a background check, in accordance with GEXEL's employment policies. The background check may include some or all of the following elements, depending on the nature of the position: Social Insurance Number (SIN) validation, work permit, employment verifications, credit checks, and criminal checks related to offenses relevant to the position offered. You will be informed during the hiring process of the specific checks required for the position. We appreciate your understanding and wish you good luck in this process.

Job Type: Full-time

Pay: $17.00-$18.00 per hour

Benefits:

  • Casual dress
  • Dental care
  • Life insurance
  • Vision care
  • Work from home

Language:

  • French (required)

Location:

  • Montréal, QC (required)

Work Location: Remote

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