Helpdesk Support jobs in Ottawa, ON
Infrastructure Engineer & Application Support Specialist (Multiple Roles Available)
Easily applyMultiple openingsTrillys SystemsOttawa, ON K1G 4G5- $700–$1,050 a day
- Full-time +2
- Ability to work in hybrid teams and support enterprise‑scale environments.
- Provide Tier 2/3 operational and application support in mixed Windows/Linux…
Service Technician
Easily applyNewAmba Health and Care Canada LtdOttawa, ON- $60,000 a year
- Full-time
- Dental care
- Life insurance
- RRSP match
- Technical support: 1 year (required).
- Monitor support channels and provide remote technical support via phone, email, and online tools - troubleshooting and…
427 FR - Analyste du soutien aux applications d’affaires
Easily applyNewExport Development Canada | Exportation et...Ottawa, ON- $84,698–$112,931 a year
- Full-time
- Relocation assistance
- Wellness program
- Type d’emploi : Affectation permanente.
- La personne choisie peut travailler à partir du siège social d’EDC à Ottawa.
Technicien en informatique junior
Easily applyTEHORAOttawa, ON- Flexible schedule
- Diagnostiquer et résoudre les incidents techniques.
- Assister les utilisateurs dans l’utilisation des outils.
- DEC ou formation en informatique ou équivalent.
Analyste en soutien aux utilisateurs senior
Easily applyTEHORAOttawa, ON- Flexible schedule
- TEHORA est présentement à la recherche d’un(e) analyste en soutien aux utilisateurs senior ayant une solide expérience en support technique et assistance aux…
Analyste en soutien aux utilisateurs senior
Easily applyTEHORAOttawa, ON- Flexible schedule
- TEHORA est présentement à la recherche d’un(e) analyste en soutien aux utilisateurs senior ayant une solide expérience en support technique et assistance aux…
Technicien en soutien aux utilisateurs senior
Easily applyTEHORAOttawa, ON- Flexible schedule
- Participer au support technique des utilisateurs;
- Installer et configurer les équipements informatiques;
- Diagnostiquer et résoudre les problèmes techniques;
- TEHORAOttawa, ON
- Flexible schedule
- Assurer le support technique aux utilisateurs;
- Diagnostiquer les incidents logiciels et matériels;
- Posséder un diplôme universitaire de 1er cycle (BAC) en…
- TEHORAOttawa, ON
- Full-time
- Flexible schedule
- Installer et configurer les équipements informatiques;
- Assurer la maintenance des postes de travail;
- Posséder deux (2) ans d’expérience comme technicien…
Technicien en soutien aux utilisateurs junior
Easily applyTEHORAOttawa, ON- Full-time
- Flexible schedule
- Installer et configurer les postes informatiques;
- Assister les équipes techniques dans la résolution d’incidents.
Technicien en informatique intermédiaire
Easily applyTEHORAOttawa, ON- Flexible schedule
- Participer à l’administration des systèmes.
- 5 à 10 ans d’expérience en TI.
- Horaires flexibles (selon le type de contrat de travail).
View similar jobs with this employerMDAOttawa, ON K2E 8B2- $75,000–$90,000 a year
- Vision care
- Dental care
- Life insurance
- Employee assistance program
- Disability insurance
- System administration and support of end user technology including:
- Regular travel is required to support customer sites, technology, and projects.
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- CMHCOttawa, ON
- $86,816.59–$108,520.74 a year
- Paid vacation
- Comprehensive group insurance plan to support your well-being from day one.
- Ensure the reliability of backup and disaster recovery services through ongoing…
- View all CMHC jobs - Ottawa jobs - Systems Administrator jobs in Ottawa, ON
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- FortinetOttawa, ON
- $74,000–$90,000 a year
- Paid time off
- Vision care
- Dental care
- Life insurance
- Disability insurance
- RRSP match
- 1-2 years of experience in a technical support or system administration role in a networking/security company or equivalent education.
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- Salary Search: Technical Support Engineer salaries in Ottawa, ON
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Technicien adjoint au soutien aux TI
Easily applyCIHIOttawa, ON- $57,798–$67,997 a year
- Company pension
- Consultez notre strategie sur l'équité, la diversité et l'inclusion qui décrit les efforts que nous déployons pour créer un environnement plus inclusif et…
- View all CIHI jobs - Ottawa jobs - Spécialiste en Soutien Technique (H/F) jobs in Ottawa, ON
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Junior IT Support Technician
Easily applyCIHIOttawa, ON- $57,798–$67,997 a year
- Demonstrated ability to install, configure, and support Windows desktop hardware and software.
- Assist in documenting and developing standard operating…
- View all CIHI jobs - Ottawa jobs - Junior IT Technician jobs in Ottawa, ON
- Salary Search: Junior IT Support Technician salaries in Ottawa, ON
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Job Post Details
Infrastructure Engineer & Application Support Specialist (Multiple Roles Available) - job post
Job details
Pay
- $700–$1,050 a day
Job type
- Fixed term contract
- Temporary
- Full-time
Location
Full job description
About the Opportunity
Trillys Systems is a technology consulting firm that specializes in providing innovative solutions to various industries. We are currently seeking candidates to participate to a 5-year Standing Offer for various Infrastructure & Application support specialities.
Canada is modernizing its infrastructure, platforms, and application ecosystem to support secure, scalable, cloud‑ready services. We are seeking multiple Infrastructure and Application Support professionals to join a multi‑year transformation initiative.
- Location: Ottawa, ON (On-site)
- Contract Duration: Multi year (up to 5 years)
- Clearance: Eligibility to obtain Canadian Security Clearance
- Experience Level: Senior or Intermediate
We are hiring across two major streams:
1. DevOps Platform Engineering (Kubernetes / Cloud / Automation)
2. Application Support Services (SCCM, Windows/Linux, COTS, Web Servers)
If you have experience in Kubernetes, DevOps, cloud infrastructure, application support, SCCM, scripting, or enterprise server environments, we want to hear from you.
Available Streams
Stream 1 — DevOps Platform Engineer (Kubernetes / Cloud / Automation)
What You’ll Do
- Design, build, and maintain highly available Kubernetes clusters (EKS, GKE, AKS, or on‑prem).
- Implement GitOps, DevSecOps, and cloud‑native patterns to accelerate delivery.
- Build automated CI/CD pipelines (GitLab CI/CD or similar).
- Develop containerized applications and manage Kubernetes workloads.
- Implement monitoring and logging (Prometheus, Grafana, ELK, Splunk).
- Create “Golden Paths” and reusable deployment templates for development teams.
- Integrate secret management tools (Vault, AWS Secrets Manager, External Secrets Operator).
- Implement resource quotas, RBAC, and policy‑as‑code guardrails.
- Produce runbooks, architecture documentation, and platform playbooks.
You’re a Fit If You Have
- Strong Kubernetes production experience (2+ years Intermediate, 5–7+ years Senior).
- Expertise with Docker, Linux, networking, and container orchestration.
- Experience with kubectl, kustomize, skaffold, or similar tooling.
- Familiarity with AWS/GCP/Azure Kubernetes services.
- Experience with monitoring/logging stacks.
- Strong troubleshooting and automation skills.
Stream 2 — Application Support Services Specialist (SCCM / Windows / Linux / COTS / Web Servers)
What You’ll Do
- Provide Tier 2/3 operational and application support in mixed Windows/Linux environments.
- Install, configure, patch, and support client/server and web‑based applications.
- Support desktop applications (Windows 10+), COTS products, and enterprise software.
- Administer and support SCCM (packaging, deployment, MSI creation, OS patching).
- Support Apache Tomcat and Microsoft IIS on Windows and Red Hat Linux servers.
- Automate tasks using PowerShell, Bash, or Python.
- Participate in technical initiatives, project planning, and documentation updates.
- Provide operational procedures, diagrams, and knowledge transfer.
- Configure ADRs, Software Update Points, and SCCM hierarchies (CAS, Primary Sites, DPs).
You’re a Fit If You Have
- Strong SCCM experience (5+ years Intermediate, 10+ years Senior).
- Experience supporting Windows Server, Red Hat Linux, and enterprise desktops.
- Experience installing, configuring, and supporting web servers (Tomcat, IIS).
- Scripting experience (PowerShell, Bash, Python).
- Experience with ServiceNow or similar ITSM tools.
- Strong troubleshooting and documentation skills.
General Qualifications (All Roles)
Required
- Degree/diploma in Computer Science, Engineering, or equivalent experience.
- Experience in one of the streams listed above.
- Strong communication and problem‑solving skills.
- Ability to work in hybrid teams and support enterprise‑scale environments.
Nice to Have
- Cloud certifications (AWS, Azure, GCP).
- Kubernetes certifications (CKA, CKAD, CKS).
- Microsoft certifications (M365, Azure Administrator, SCCM).
- Experience in Government of Canada environments.
- Experience with DevSecOps, GitOps, IaC (Terraform), or FinOps.
Why Join This Engagement
- Work on high‑impact modernization initiatives.
- Opportunities across multiple infrastructure and support domains.
- Long‑term stability and hybrid work environment.
- Collaborative, multi‑disciplinary teams.
WEB: https://trillys.com/home/category/careers/
Job Types: Full-time, Fixed term contract
Pay: $700.00-$1,050.00 per day
Education:
- DCS / DEC (preferred)
Experience:
- IT infrastructure: 5 years (preferred)
- Application Support: 5 years (preferred)
Location:
- Ottawa, ON K1G 4G5 (required)
Work Location: In person