Helpdesk Support jobs
System Administrator/IT Support
Easily applyUrgently hiringGatekeeper Systems IncAbbotsford, BC V2T 6H1- $80,000–$100,000 a year
- Full-time +1
- Paid time off
- Vision care
- Dental care
- Life insurance
- Employee assistance program
- Disability insurance
- The position involves providing support and maintenance of corporate infrastructure as well as ongoing maintenance and support of our online commercial service…
Support Engineer II
Urgently hiringNewOpti9 TechnologiesOttawa, ON K2H 8K7- $65,000–$80,000 a year
- Full-time
- Mileage reimbursement
- Paid time off
- Dental care
- Employee assistance program
- Designated paid holidays
- Experience providing on-site support to clients.
- As a Support Engineer II for Opti9, you will work with the support teams to resolve day-to-day support-related…
IT Technician - IN OFFICE POSITION
Easily applyUrgently hiringOptimil Machinery Inc.Delta, BC V4G 1B5- From $65,000 a year
- Full-time
- Paid time off
- Vision care
- Dental care
- RRSP match
- Extended health care
- IT support: 1 year (required).
- Configure, troubleshoot and keep up to date Windows Servers.
- Install and maintain basic software such as Windows 10, Office 365,…
IT Support Technician L2
Easily applyOften replies in 1 dayTangerine TechnologyParksville, BC- $85,000–$95,000 a year
- Full-time +1
- Monday to Friday +1
- Paid time off
- Vision care
- Dental care
- Life insurance
- Disability insurance
- Work from home
- Experience with remote support tools.
- This role includes a requirement for after-hours and on-call availability, when required, and which may include occasional…
Desktop Support Specialist
Easily applyNewNational Logistics ServicesCaledon, ON L7C 2W1- $50,000–$60,000 a year
- Full-time
- This is a backfill to support current business requirements.
- Remote desktop support for client, corporate and home office employees.
Desktop Support Specialist
Easily applyNewNational Logistics ServicesCaledon, ON L7C 2W1- $50,000–$60,000 a year
- Full-time
- This is a backfill to support current business requirements.
- Remote desktop support for client, corporate and home office employees.
IT Support (Level 1)
Easily applyBIS Safety SoftwareSherwood Park, AB- $50,000–$60,000 a year
- Full-time
- Vision care
- Dental care
- Life insurance
- Disability insurance
- Flexible schedule
- Experience working as a Level 1 IT support or in a similar role.
- Technical Support: Responding promptly to technical support inquiries from team members,…
- Scout Technology Guides Inc.Langley, BC
- $55,000–$60,000 a year
- Permanent
- Mileage reimbursement
- Tuition reimbursement
- Vision care
- Life insurance
- Company car
- On-site gym
- Working support tickets based on schedule and SLA, escalating when necessary.
- The Field Support Technician’s primary role is to work closely with our clients to…
View similar jobs with this employerL1 Support Hero
Easily applyOften replies in 1 dayGAM Technical ServicesVancouver, BC V6B 3M1- $40,000–$60,000 a year
- Full-time
- Monday to Friday +2
- Dental care
- Collaborate closely with other IT support teams to ensure smooth service delivery.
- Occasional evening or weekend work may be required for critical support or…
IT Support Specialist
Easily applyNewVoyagoLondon, ON N5V 4L3- $45,000–$55,000 a year
- Full-time
- Monday to Friday +2
- Employee assistance program
- Direct unresolved issues to the next level of support personnel.
- Reporting directly to the IT Manager, this role supports the day-to-day IT operations through…
DIT_Technical Support Representative (ON)_2026
Easily applyConnex Telecommunications Inc.Hamilton, ON- $17.60 an hour
- Full-time
- Rotating shift
- Vision care
- Dental care
- An amazing team of coworkers and support staff.
- AI may be used to support the review of job postings for clarity, bias, and compliance.
View similar jobs with this employerSurvalentMississauga, ON- $50,000–$60,000 a year
- Full-time
- On call
- Provide support services to internal employees with technical problems.
- Manage support cases from start to finish by providing advice and assistance via email…
IT Helpdesk Supervisor
Easily applyCentral West Specialized Developmental ServicesOakville, ON- $60,390–$72,500 a year
- Full-time
- Paid time off
- Vision care
- Dental care
- Life insurance
- Employee assistance program
- Disability insurance
- Minimum 3 years of proven hands-on experience in IT support, desktop support, or helpdesk roles.
- IT Support, desktop support or helpdesk roles: 3 years (…
IT Support Specialist (Tier 2)
Easily apply18 Wheels Logistics LtdBurnaby, BC V3N 2M5- $55,000–$60,000 a year
- Full-time +2
- Paid time off
- Vision care
- Dental care
- Life insurance
- Casual dress
- Extended health care
- This role will bridge the gap between day-to-day user support and foundational infrastructure management.
- The IT Support Specialist will handle everything from…
- Tangerine BankToronto, ON M2H 0A1
- Tuition reimbursement
- Mobile, network printer support and server applications support.
- Controls, support and maintain Business Continuity Plan (BCP).
IT Support Specialist
Easily applyOften replies in 4 daysAction Car and Truck AccessoriesMoncton, NB- From $45,000 a year
- Full-time
- Provide end-user support and problem resolution via telephone, e-mail, and ticketing system.
- Based in Moncton, New Brunswick, the IT Support Specialist would be…
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Job Post Details
System Administrator/IT Support - job post
Job details
Pay
- $80,000–$100,000 a year
Job type
- Permanent
- Full-time
Location
Benefits
Pulled from the full job description
- Paid time off
- Vision care
- Dental care
- Life insurance
- Employee assistance program
- Disability insurance
- Casual dress
Full job description
Who We are:
Building Safer & Smarter Communities
Gatekeeper Systems Inc (Gatekeeper) is a leading provider of intelligent video and data solutions designed to provide a safer transportation environment for children, passengers, and public safety personnel on multiple transportation modes. The Company uses AI, video analytics, thermal cameras, and mobile data collectors to inter-connect public transit assets as part of intelligent transportation systems in a Smart City ecosystem. The Company is at the forefront of innovation and is utilizing new technologies to make cities more efficient and safer, such as its Automated Lane Enforcement solution for transit buses (ALE™). The Company’s video and data solutions and its Platform-as-a-Service (PaaS) business model are enabling the transformation of transportation systems into intelligent transit and Smart Cities.
As an innovative technology company located in the heart of the beautiful Fraser Valley in Abbotsford, BC, this dynamic and fast-growing organization offers a unique blend of leading-edge technology and expanding career opportunities in a collaborative, team-based environment. Join us and you’ll work with seasoned professionals and engaged new talent on challenging and rewarding value-driven projects.
Gatekeeper is listed on TSX-V:GSI and OTC:GKPRF. For more information on the company, check out our website www.gatekeeper-systems.com
The Position:
The position involves providing support and maintenance of corporate infrastructure as well as ongoing maintenance and support of our online commercial service offerings.
Key Duties and Responsibilities:
- Troubleshooting and fault identification
- Physical hardware/server maintenance
- Virus definition / quarantine maintenance
- Interacting with and supporting Gatekeeper employees and customers
- Working closely with the product development team
- Participate in launch / first customer implementation of new products and systems
- Document and maintenance of network infrastructure and design
- CyberSecurity / Network Security / Policy maintenance
- Configure, monitor and maintain servers in both a remote colocation centre and on-site
- Provide desktop support and other duties as required
Qualifications/Experience:
· 6+ years of experience in IT and system administration , with a strong focus on Servers and Virtualization
· Microsoft MCSE or A+ certification, VMWare Certified Professional, Cisco Certified Network Associate or equivalent
· Detailed knowledge of networking systems, protocols etc.
· Self-starter and able to work with minimal supervision and to tight deadlines.
· Excellent interpersonal and written communication skills
· Proficient with standard Microsoft Office tools; Word, Excel, Outlook etc.
· Well organized and detail oriented
· Hands on and able to “roll up your sleeves” and “get dirty”
· Fluent English communications skills; able to clearly articulate thoughts, concepts, issues and proposals.
Experience:
· Experience with networking protocols and infrastructure, including DNS, DHCP, TCP/IP, UDP, Firewalls and Content Filters, under both Windows and Linux
· Experience with LDAP, Active Directory and EntraID
· Experience with cloud services such as AWS and Office365
· Experience with Windows Domain Controllers and Linux Name servers
· Experience with network packet sniffing tools such as Wire Shark
· Experience web protocols such as HTTP, HTTPS, SSL, TLS and RTSP
· Microsoft Windows Server 2019, 2022 and 2025
· Microsoft Windows 10 and 11
· Debian Linux 9, 10, 11 and 12
· RedHat Enterprise Linux 9 and 10
· Experience with VMWare ESXi and with Microsoft Hyper-V
· Experience with Ubiquiti Access Points, Switches, and Gateways
· Experience with Fortinet Switches and Gateways
· Experience with Cradlepoint Gateways
· Experience with VLANs, Policy based routing, Load Balancing, and other switch/gateway/firewall configurations
· Experience with configuring and securing Wi-Fi Access Points, Routers, Bridges and Repeaters
· Experience with Veeam back-up and replication solutions on both Windows and Linux, under both VMWare ESXi and Microsoft Hyper-V
· Experience with MySQL from an administrative perspective to be able to run backups, restores, design hot backups and failover schemes
· Office 365 administration
· Experience installing, managing and maintaining Server SSL certificates for both Windows and Linux
· Experience with remote network/system monitoring tools
Other Must Haves Include:
- Previous experience in a corporate network environment with a valid passport, driver license and ability to travel to the US and in Canada.
- Proficiency with standard Microsoft Office tools; Word, Excel, Outlook etc.
Non-technical Competencies:
Ideally you will have excellent team player, interpersonal and written communication skills, be a self-starter, well organized, detail oriented and able to work with minimal supervision and to tight deadlines. Key to success in this role will be the ability to behands on, think analytically and problem solve effectively.
Benefits:
Imagine working for a company where you can learn, grow and make a difference in an easy to access location with free parking, close to all the amenities of Vancouver, BC but away from the urban crush. In addition, we offer a diverse and equal opportunity workplace plus:
- A competitive salary package
- Extended health, dental and vision coverage
- Travel, life and illness insurance
- Career growth opportunities through mentoring, supported professional development and respectful feedback
- A casual work environment
- Successes celebrated with social events and fun activities
- Flexible work schedule
- A collaborative and inclusive work environment
Salary range:
$80,000.00 to $100,000.00 depending on experience
How to apply:
If you are passionate about technology, customer satisfaction, and want to be part of a really great team, we encourage you to apply for this exciting opportunity to contribute to our company's success.
Qualified applicants can reply to this job posting or via email to careers@gatekeeper-systems.com quoting the job title in the subject line.
Gatekeeper Systems is an equal opportunity employer. While we thank all interested candidates only those who are short-listed will be contacted for this position.
Job Types: Full-time, Permanent
Pay: $80,000.00-$100,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Work Location: In person